
Volvo Cars White Plains
Elmsford, NY
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My visit was so quick and easy. Janyll really knew everything about the car and could answer all of my questions. They were very on top of everything and user friendly everything about the car and could answer all of my questions. They were very on top of everything and user friendly More
Great Facility. Took care of me on a busy last day of the month. Would highly recommend looking to this dealership for all of your Volvo purchases. month. Would highly recommend looking to this dealership for all of your Volvo purchases. More
Great experience buying a car to surprise my mom with this weekend. Steve Zinaman made the whole process easy and pleasant. Beautiful facilities as well. this weekend. Steve Zinaman made the whole process easy and pleasant. Beautiful facilities as well. More
Had a great experience leasing my first Volvo here (XC 60). Steve Zinaman and Jalice Zea-Roman were wonderful to work with! The entire process was seamless from start to finish. 60). Steve Zinaman and Jalice Zea-Roman were wonderful to work with! The entire process was seamless from start to finish. More
So disappointed! After being quoted $360 on the phone for a service I was told it was over $600 when I arrived. The "battery low charge" light which I asked to be checked and was told was okay, came on again a service I was told it was over $600 when I arrived. The "battery low charge" light which I asked to be checked and was told was okay, came on again the morning after the service. The coupons I presented on check-in were not applied to my service. Dried leaves which had gathered around the inside of the hood, and in the air intake vents, were still there after the service. For a service costing over $800 have an apprentice vacuum the leaves next time. More
Immediately when walking into the dealership, I was greeted by staff at the front desk, asking if I needed help, told them I was interested in a Volvo, they then found me Michelle Rodriguez to assist. greeted by staff at the front desk, asking if I needed help, told them I was interested in a Volvo, they then found me Michelle Rodriguez to assist. While she was finishing up some work, they asked if I would like water or a coffee as I waited. The wait wasn't long and Michelle came to assist. She was very courteous and professional, showed me around the car before letting me take the car on a test drive. She was extremely professional through the whole process and as I was still undecided, there was no push for a sale, but an understanding and let me think about it. We continued to speak through e-mail without issue. This meant a lot, especially when dealers tend to push before you leave. This allowed me to leave there relaxed. After deciding to go with the S60, I came back to the dealer where I was then introduced to Janyll Valencia ( Product Specialist ) who then broke down every detail of the car to us ( My mother and I ) in a very easy to understand way and, anything that seemed a little hard to follow, she took her time with us until we got it and were satisfied. We were able to pretty much get a full understanding of the entire vehicle with Janyll and was able to walk back into the dealer to sign the paperwork without issue thanks to her guidance. Back at the dealer, at the signing, we are then greeted by Demitri Pappas (Business Manager) who had us sign the lease agreement and all other needed documents to obtain the car. Another individual who again, took their time and explained everything so clearly, that there was no room for misinterpretation, which is super important when considering there is money being spent through these documents. He was able to guide us also with extra options available ( Warranties, etc. ) without ever pushing us to make us uncomfortable or feel out of place. A very respectable gentleman. All in all and with all the people we dealt with all around, started with smiles ( even through the masks, eyes can tell ) and left with the S60 in the same exact way all around. I highly recommend them and this dealership for anyone else in their search. More
Steve Zinaman and Pamela were terrific-we are thrilled. The overall experience was first rate. We were especially impressed with the professionalism in the midst of a pandemic! The overall experience was first rate. We were especially impressed with the professionalism in the midst of a pandemic! More
My XC60 was totalled from a tree falling during a storm, and Volvo White Plains came through once again! Jason Adler helped me find a new vehicle quickly and Janyll Valencia is such a sweetheart and is so k and Volvo White Plains came through once again! Jason Adler helped me find a new vehicle quickly and Janyll Valencia is such a sweetheart and is so knowledgeable about the cars' technology! More