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Volvo Cars White Plains

Elmsford, NY

4.9
1,123 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,123 reviews

August 14, 2020

Steve Zinamen was helpful, accommodative, efficient and great to work with. Made the process super easy and was very competitive. We will definitely be Return customers. More

by snfinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalice and Steve Zinamen, Eric Schmitt
Aug 17, 2020 -

Volvo Cars White Plains responded

We are thrilled to hear that you had a great experience at our dealership with Steve. This is all music to our ears. We make every attempt to keep the sales process as easy as possible so you are constantly up to speed on everything going on. If you should need anything else, please let us know. Thank you again and we will see you soon!

August 11, 2020

Buying a new car I came up to pick up my certified pre-owned car and the customer product specialist was so patient with me and showed me every little detail about my More

by most
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janyll Valencia, Stephanie Wei and Demitri
Aug 14, 2020 -

Volvo Cars White Plains responded

Hello! Thank you so much for your feedback. We are thrilled to hear that our team was able to help you out and get you set up in your new vehicle. We always want our customer to feel comfortable and informed about their vehicle and purchase decision. Please let us know if you need anything else and we'll be happy to help. Thank you again and take care!

August 10, 2020

Jason Adler was incredibly helpful when we were selecting our new Volvo XC90. He was available whenever we needed him and went the extra mile for us - including dropping off our vehicl More

by Liam W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Adler
Aug 11, 2020 -

Volvo Cars White Plains responded

Hi Liam! We're so glad to hear that Jason went above and beyond for you! He's no stranger to doing just that and is happy making accommodations for his customers! Congratulations again on your new XC90 and we hope that you enjoy driving it for many years to come! If there is anything else we can do for you and your vehicle, be sure to let us know. Take care and see you next time!

August 02, 2020

Steve ripped me off! Was all good until my engine seized a week after i bought the car. they refused to help me! said its my problem now! These guys are crooks!!! More

by Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Zinaman and Janyll Valencia
Aug 11, 2020 -

Volvo Cars White Plains responded

Hi Morgan, What you are describing is extremely concerning to me as this isn't how we do business day to day. I'd like to hear more about the situation and find a resolution that sees your vehicle issues resolved as soon as possible. Please reach out to me with a date and time that would work for a phone call. I'm looking forward to speaking with you. John DeAngelis Director of Fixed Operations, Service and Parts JohnDeAngelis@ThePremierCollection.com

August 01, 2020

Steve Zinaman sold me the car and Janelle took me through the car. this was one of the best car buying experiences I ever had. Thank you white. Plains Volvo. More

by riosalfred7
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Aug 11, 2020 -

Volvo Cars White Plains responded

Hello! We're glad to hear that Steve and Janelle came together to make such a positive impression on you. Thank you for taking the time out of your day to share your story with us! If you have any further questions or concerns about your vehicle, please don't hesitate to reach out to us! We'd be more than happy to help you! Take care and see you next time! Congratulations once again on your new vehicle!

August 01, 2020

Steve Z and the entire team are professional and smart about meeting our needs. Great advice on options; easy negotiation and closing. Highly recommend. Worth the short trip from Manhattan. More

by t.e.albright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, janelle, Eric Schmitt
Aug 11, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for all the kind words and the fully five star review! Listening to what you need in a vehicle is key and Steve is fantastic at pairing his customers with the vehicle that fits the needs of his customers. Please let us know if you have any further questions about your new car! Please take care and stay safe! We can't wait to assist you again!

July 31, 2020

Great Experience from Start to Finish!! The team at Volvo White Plains is top notch. I knew what I wanted and Stephanie helped make sure I got exactly that. Even better, she helped me get More

by Marcie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Wei, John DeAngelis, Janyll Valencia
Aug 03, 2020 -

Volvo Cars White Plains responded

Hi Marcie! It is so great to read a review like this! There are so many members of our team that have been doing such an outstanding job, and we are not surprised to hear great things about John, Stephanie and Janyll! We are so happy you have chosen to work with us, and we are excited to continue working with you in the future! Please let us know if there is anything else we can do with your vehicle, and we look forward to seeing you again! Stay safe and take care!

July 31, 2020

Steve Zinaman treated us with special care. He spent time assuring we understood everything and, in the end, we got a great car! Everything was great More

by Ref
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman
Aug 11, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for the five star review and for all the kind words about Steve! Steve takes the time to get to know your wants and needs in a vehicle so you can find the one that works best for you! If you have any questions or concerns about your new vehicle, be sure to get in touch with us and let us know! Take care and stay safe! We can't wait to see you next time!

July 31, 2020

The staff was transparent and very helpful. It made picking out the right car for us a painless experience. The thing we appreciated most was we didn’t feel as though we were pressured into spending ou More

by PSmith
Recommend Dealer
Yes
Employees Worked With
Jason Adler, Eric Schmitt
Aug 03, 2020 -

Volvo Cars White Plains responded

Hi! Thank you for the feedback! We know you are going to love your new Volvo! Our sales team is terrific, and always has the best interest of the customer in mind! Please do not hesitate to reach out if you need anything else, and we are so happy you had a five-star experience with us! We hope to be with you down the road!

July 30, 2020

We had an amazing experience at White Plains Volvo from the moment we walked in, and Steven Ruiz handled everything seamlessly from test drive, to paperwork, to getting the car we wanted, and even stopping More

by Dafina_basha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz, Janyll Valencia
Aug 03, 2020 -

Volvo Cars White Plains responded

Hi Armend! We are so thrilled you had a five-star experience with us! Steven is an outstanding member of our terrific sales team, and it is so great you got to work with him! We know you will love your vehicle, but if you have any other questions or concerns, please reach out! Stay safe and take care!

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