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Volvo Cars White Plains

Elmsford, NY

4.9
1,156 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,156 reviews

December 10, 2020

Courtesy honesty and very important excellent customer service. Accessible to our house. Beautiful clean showroom. Excellent Covid precautions. All Staff seem happy with their job More

by Tmullaney80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Wei 5 stars plus
Dec 11, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for taking the time to time leave us this review! We are happy to hear that your experience with us met your expectations! Our team works hard to provide an easy car buying experience for our customers! Please contact us if you have any questions or concerns! Stay safe and we can't wait to see you next time!

December 08, 2020

I had several issues to address.Mr. Kroj did an I had several issues to address. Mr. Kroj did an excellent job in handling what had to be done. Work explained completely. Provided loaner for over More

by MikeF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
Dec 09, 2020 -

Volvo Cars White Plains responded

Hi Mike! We're happy to hear that Albano was able to take care of your vehicle so quickly and effectively! We know how stressful getting maintenance done can be, so by thoroughly explaining what needs to be done and by providing you with accommodations, we hope to make the experience pleasant overall! If you have any other concerns, please don't hesitate to get in touch with us as your safety is our top priority! Take care, stay safe, and Happy Holidays!

December 07, 2020

Service was responsive, prompt and professional. Premises where I waited were clean and pleasant. Cost was clearly communicated ahead of the work being done. I was very satisfied. More

by Tevej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Dec 09, 2020 -

Volvo Cars White Plains responded

Hi Tevej! Thank you for leaving us such a comprehensive review! We're happy to hear that from beginning to end you were satisfied with the service you received! We believe in constant communication and we are following all CDC recommendations and guidelines to ensure the safety of our staff and customers! If you have any other concerns about your vehicle, we are only a phone call away and want you to know that your safety on the road is a top priority of ours! Take care, stay safe, and have a happy holiday season!

December 03, 2020

Great service experience. They picked up my car, took care of my service items, and dropped off the car at my home. The easiest service experience I’ve had. They also took care of a couple minor items More

by Volvo Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Dec 04, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for sharing your story with us! We're happy to hear that you took advantage of our Pick Up and Delivery option! We offer it as one of our accommodations to make the service process smoother and with less stress. If you have any further concerns with your vehicle, be sure to get in touch with us and we encourage you to use our Pick Up and Delivery system again! Stay safe, take care, and Happy Holidays!

November 30, 2020

Beautiful new showroom with great service. Steve Zinaman is top notch salesman and very professional. It was an extremely low pressure experience from start to finish. I highly recommend this dealership More

by robinxtoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
Dec 02, 2020 -

Volvo Cars White Plains responded

Hi Robin! We appreciate the review and any future recommendations you give out! We're glad you had the opportunity to work with Steve and Pamela as both are fantastic and are dedicated to creating a car buying experience like no other! We know the typical car buying experience and know that our staff go above and beyond to ensure the process is exceptional, smooth, and informative! If you have any questions or concerns about your vehicle, be sure to get in touch with us and we'd be more than happy to help! Take care, stay safe, and we can't wait to see you at your next visit! Happy Holidays!

November 29, 2020

Steve Zinaman was very helpful, we weren't sure what we want, and Steve was very patient with us, explaining every possible option for us. On a personal level he is very kind and professional, he strives p More

by maria_bukal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Nov 30, 2020 -

Volvo Cars White Plains responded

Hi Maria! Thank you for all the compliments and kind words about Steve! We're certainly grateful to have a personality like him on our team as we know he has such a passion for helping others with vehicle needs! He is thorough in the questions he asks of your needs in a vehicle and does his best to recommend the option that would work best for you! If you have any further questions or if any concerns develop, we are only a phone call away and would be happy to answer them for you! Take care, stay safe, and we're looking forward to seeing you at your next visit!

November 27, 2020

The Volvo Service of White Plains was great. Low pressure alarm came on for my tires. They took me in right away, looked at my car, put air in all the tires and me back in the car in 20 minutes. They were ve More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 30, 2020 -

Volvo Cars White Plains responded

Hello! We're happy to hear that our service staff took such great and quick care of your vehicle's tires! Even though it's a quick job to get more air in the tires, we still value your time and aim to get you back out on the road as soon as we can! We appreciate the confidence that you have in our service team! Be sure to get in touch with us if you have any further concerns about your vehicle! Take care, stay safe, and we'll see you next time!

November 26, 2020

Chris S. helped me through the process of buying my CPO vehicle. He was so kind and accommodating throughout the experience and even afterwards when I needed help. More

by Arianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris S, Jalice
Nov 30, 2020 -

Volvo Cars White Plains responded

Hi Arianne! Congratulations on your Certified Pre-owned vehicle! We're glad that you had the chance to work with Chris as he is wonderful and does all he can to accommodate our customers! If you have any further questions or concerns about your vehicle, we would be happy to help! We are only a phone call away! Take care and stay safe! We're looking forward to seeing you at your next visit!

November 25, 2020

Steve Zinaman was very knowledgeable, friendly and professional in demeanor. He made the car buying experience pain free and enjoyable. No sales pressure and great attitude. More

by SLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela, Eric Schmitt
Nov 30, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for the glowing review and kind words about Steve! He is fantastic and we're incredibly glad to have him on our team! Steve knows how to make the car buying process stress-free, informative, and pleasant! We're happy that you have the opportunity to work alongside him! If there is anything else that we can do for you or any questions that we can answer for you, we are only a phone call away and would be happy to help! Take care and stay safe!

November 21, 2020

Steve is very professional and helpful. I was turning in a lease early to switch to a new car, which can be costly or problematic some times. Steve made it very easy and we worked out all the details of the More

by Rahul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Jalice
Nov 23, 2020 -

Volvo Cars White Plains responded

Hi Rahul! We appreciate that you have such a passion for Volvo and that you left such kind words for Steve and Jalice! We're happy that you had the opportunity to work with Steve and Jalice as they are happy to answer any questions, address any concerns, and show you your vehicles inside and out! Be sure to get in touch with us if you or your life have any lingering questions! We are only a phone call away! Stay safe, take care, and we can't wait to see you next time!

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