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Volvo Cars White Plains

Elmsford, NY

Overview
Reviews
4.9
1,122 Reviews
Call Dealership (844) 877-6569
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262 East Main Street

Elmsford, NY

10523

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Showing 1,122 reviews

December 26, 2020

Steve was great working with. He made the Volvo experience excellent. I would definitely recommend him to any other potential customer looking for a new vehicle More

by agetting212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman
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Dec 28, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for taking the time to leave us a review and for all the kind words about Steve! We are incredibly grateful for all the time and effort that he put into making your experience exceptional! We know he goes the extra mile for each of our customers! Please take care, stay safe, and enjoy the rest of the holidays!

December 23, 2020

Hassle-free experience. Everybody was friendly, professional, and welcoming. Steve was easy to work with and Pamela was very helpful with setup. Pleasurable experience overall. More

by Dan43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Pamela Peralta
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Dec 28, 2020 -

Volvo Cars White Plains responded

Hi Dan! Thank you for all the kind words! We're so happy to hear that Steve and Pamela were of such great help and showed you the ins and outs of your new vehicle! If you have any additional questions about your vehicle, please don't hesitate to give us a call! Please take care, stay safe, and enjoy the rest of the holiday season!

December 22, 2020

Everything from beginning to end was a very seamless process and each time I got an update as to status and everything went just as he stated! More

by TracyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
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Dec 28, 2020 -

Volvo Cars White Plains responded

Hi Tracy! We're glad to hear that our staff kept you in the loop every step of the way in your service! We know that it can get stressful having your vehicle serviced and by keeping in contact with you, we hope to relieve some of that stress! If you have any concerns about your vehicle, we are only a phone call away! Stay safe, take care, and we're looking forward to seeing you next time!

December 19, 2020

They did a nice job despite being very busy. The car is beautiful and the experience was fast and painless. I highly recommended them for anyone looking for a Volvo. More

by Dbanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Report | Print
Dec 21, 2020 -

Volvo Cars White Plains responded

Hi Dbanta! Thank you for leaving us a review! We're so glad to hear that despite the number of customers we were assisting, we were able to provide you exceptional service! We know how stressful it can be searching for your next vehicle and how long it can take, which is why we do our best to keep the process moving while answering all your questions! If you have any additional ones or any concerns, we are only a phone call away! Please take care, stay safe, and have a happy holiday season!

December 16, 2020

Alvaro from Volvo of White plains was a pleasure to work with while having my car serviced. Efficient, polite and an overall pleasant experience from the service department. Wow! More

by lomorale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Service Department
Report | Print
Dec 18, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for taking the time to write this review! We are grateful for Alvaro and our entire staff who work very hard to provide an excellent experience for our customers! Please contact us if you have any questions or concerns! Stay safe and see you next time!

December 14, 2020

Michelle Rodriguez was a pleasure to deal with. She made the transaction seamless. I shopped around and Was discouraged by other dealers. I highly recommend Michelle and this dealership. More

by Vgoldstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Rodriguez
Report | Print
Dec 16, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for the kind words about Michelle and for the recommendations going forward! It's fantastic to hear that we were able to offer you a deal that left others in the dust! If there is anything else that we can assist you with or if you have any other questions, we are only a phone call away and would be happy to answer them for you! Take care and stay safe!

December 10, 2020

Courtesy honesty and very important excellent customer service. Accessible to our house. Beautiful clean showroom. Excellent Covid precautions. All Staff seem happy with their job More

by Tmullaney80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Wei 5 stars plus
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Dec 11, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for taking the time to time leave us this review! We are happy to hear that your experience with us met your expectations! Our team works hard to provide an easy car buying experience for our customers! Please contact us if you have any questions or concerns! Stay safe and we can't wait to see you next time!

December 08, 2020

I had several issues to address.Mr. Kroj did an I had several issues to address. Mr. Kroj did an excellent job in handling what had to be done. Work explained completely. Provided loaner for over More

by MikeF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
Report | Print
Dec 09, 2020 -

Volvo Cars White Plains responded

Hi Mike! We're happy to hear that Albano was able to take care of your vehicle so quickly and effectively! We know how stressful getting maintenance done can be, so by thoroughly explaining what needs to be done and by providing you with accommodations, we hope to make the experience pleasant overall! If you have any other concerns, please don't hesitate to get in touch with us as your safety is our top priority! Take care, stay safe, and Happy Holidays!

December 07, 2020

Service was responsive, prompt and professional. Premises where I waited were clean and pleasant. Cost was clearly communicated ahead of the work being done. I was very satisfied. More

by Tevej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Report | Print
Dec 09, 2020 -

Volvo Cars White Plains responded

Hi Tevej! Thank you for leaving us such a comprehensive review! We're happy to hear that from beginning to end you were satisfied with the service you received! We believe in constant communication and we are following all CDC recommendations and guidelines to ensure the safety of our staff and customers! If you have any other concerns about your vehicle, we are only a phone call away and want you to know that your safety on the road is a top priority of ours! Take care, stay safe, and have a happy holiday season!

December 03, 2020

Great service experience. They picked up my car, took care of my service items, and dropped off the car at my home. The easiest service experience I’ve had. They also took care of a couple minor items More

by Volvo Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Report | Print
Dec 04, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for sharing your story with us! We're happy to hear that you took advantage of our Pick Up and Delivery option! We offer it as one of our accommodations to make the service process smoother and with less stress. If you have any further concerns with your vehicle, be sure to get in touch with us and we encourage you to use our Pick Up and Delivery system again! Stay safe, take care, and Happy Holidays!

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