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Volvo Cars White Plains

Elmsford, NY

4.9
1,122 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,122 reviews

January 07, 2021

Great service when checking in. Helene is the best! Forgot my Amex card in the car and found it untouched when the car was returned. Kept me informed while the car was in service and returned it in sp More

by normalandis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helene
Jan 08, 2021 -

Volvo Cars White Plains responded

Hello! Thank you so much for taking the time to leave us this review! Helene and our entire staff always works hard to make sure every customer feels safe, confident and satisfied. If there is anything else we can do for you and your vehicle, be sure to give us a call! Stay safe and we can't wait to see you again!

January 07, 2021

I had a great experience with the service center at Volvo White Plains NY. I worked with John in service who was very professional and prompt, as well as informative. They provide delivery service for your v More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service was excellent
Jan 08, 2021 -

Volvo Cars White Plains responded

Hi Anne! Thank you so much for taking the time to share your experience with us! It is important to us that our customers feel confident and satisfied with our service during every phase, so we always aim to achieve high communication standards! John is very knowledgeable and we are very happy that you had the opportunity to work with him! If there is anything else we can do for you and your vehicle, we are only a phone call away! Stay safe and see you next time!

January 07, 2021

I leased an XC60 and John Sherwood was my salesperson. I am very happy with his attentiveness and service! He picked up all of my calls! Any questions I had he found an answer and was timely in our interact More

by ElleJay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sherwood
Jan 08, 2021 -

Volvo Cars White Plains responded

Hi ElleJay! Thank you for taking the time to leave us this review! John and our entire staff are very knowledgeable and passionate about Volvo and we are grateful for all they do for our customers! Congratulations on your new XC60! If there is anything else we can do for you and your vehicle, don't hesitate to call us! Stay safe, take care and enjoy your new Volvo!

January 05, 2021

I just leased an XC60 Volvo, and Steve Zinaman was my salesperson. Steve was great to work with - he was knowledgable, patient and completely responsive. Over the past number of years, I have obtained se More

by Steve K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman and Pamela, Eric Schmitt
Jan 06, 2021 -

Volvo Cars White Plains responded

Hi Steve! Thank you for taking the time to share your experience and congratulations on your new XC60! We are very happy to hear that you were able to work with Steve and Pamela in your search for a vehicle! They are excellent at ensuring that our customers feel confident and satisfied with their experience as they are both extremely knowledgeable! We are very grateful for all that they do for us and our customers! If there is anything we can do for you and your vehicle, please don't hesitate to contact us! Stay safe, take care and enjoy your new vehicle!

December 31, 2020

Steve Zinaman was great! Made the entire experience so easy and looked out for my best interests! My new Volvo XC60 is awesome. Thank you! More

by michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Jan 04, 2021 -

Volvo Cars White Plains responded

Hi Michael! Thank you for all the kind words about Steve and for leaving us a review during the holiday season! We're so excited for you to make many memories with your new XC60! Congratulations again! We're happy that you had the opportunity to work alongside Steve, who is a total professional! If there is anything else that we can do for you or if you have any other questions, please don't hesitate to reach out to us! Take care, stay safe, and we can't wait to see you next time!

December 30, 2020

Recently serviced my Volvo S60. My service rep, Miguel, was courteous, attentive and their department is the best I’ve used in Westchester. I’d encourage anyone to use them for their service needs. More

by VolvoS60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Dec 30, 2020 -

Volvo Cars White Plains responded

Hello! Thank you for taking some time out of your day to leave us a review! We're happy to hear that Miguel gave your vehicle the attention that it needed and took such great care of you during your visit! We appreciate the recommendations to others as well! Please let us know if there is anything else that we can assist you with or if you have any concerns about your vehicle! Take care, stay safe, and we're looking forward to continuing to take care of your vehicle in 2021!

December 30, 2020

Steve Zinaman was a pleasure to work with. He made our family experience quick, simple and painless. The remainder of the team was amazing and such a pleasure to deal with! More

by Sascha Conterelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peralta , Eric Schmitt
Dec 30, 2020 -

Volvo Cars White Plains responded

Hi Sascha! Thank you for all the kind words and compliments about Steve and our staff! We know how hard our staff strives to bring exceptional service to our customers day in and day out! If you have any other questions or concerns about your vehicle, we are only a phone call away and would be happy to help! Take care, stay safe, and have a Happy New Year!

December 29, 2020

Steve Zinaman was a pleasure to deal with. I couldn't believe how quick, simple and painless the process was. I would highly recommend him, Pamela and Volvo Cars White Plains! Thank you for a seamless More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Dec 30, 2020 -

Volvo Cars White Plains responded

Hi Kristin! Thank you for taking the time out of your day to leave us a review! It's wonderful to hear that Pamela and Steve were able to assist you in your search for your next vehicle and took the stress out of the experience! We know the typical car buying process and seek to be better than the rest! Please let us know if you have any additional questions or concerns about your new vehicle! Take care, stay safe, and have a Happy New Year!

December 28, 2020

John and the rest of the team were excellent. They helped me figure out how to deal with a thorny issue regarding the missing title on the 10 year old car I was trading in. More

by alison s
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Dec 28, 2020 -

Volvo Cars White Plains responded

Hi Alison! It's fantastic to hear that John was such a great help to you in clearing up the issue with your missing title! We know how stressful and nerve wracking things like this can be so we do our best to to do all we can to make it easy! If there is anything else that we can do for you and your vehicle, we are only a phone call away! Take care, stay safe, and we hope that you enjoy the holidays!

December 27, 2020

Steve Z and Pamela offered and provided a home review that was thorough, comprehensive and informative! Loved the white glove service. Phenomenal! Love this dealership! Paul More

by torrespaulh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Dec 28, 2020 -

Volvo Cars White Plains responded

Hi Paul! Thank you for all the kind words and the confidence that you have in both Steve and Pamela! We're happy to make all accommodations possible for our customers so that you are having an exceptional and comfortable experience! Please take care and stay safe! We're looking forward to seeing you next time and hope you enjoy the holidays!

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