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Volvo Cars White Plains

Elmsford, NY

4.9
1,122 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,122 reviews

March 08, 2021

Steve Zinamen and Pamela WPV were great. They were very knowledgeable and accommodating. Would recommend WPV and we look forward to driving our knew XC90. More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinamen, Pamela
Mar 08, 2021 -

Volvo Cars White Plains responded

Hello! Congratulations on your new XC90! We're so excited for you to make many new memories in your XC90! Steve and Pamela are fantastic and we are incredibly grateful for all of their expertise! Should you have any questions or concerns about your vehicle, we are only a phone call away! Please stay safe and take care! We can't wait to see you at your next visit!

March 08, 2021

Feel I should not be charged for a part that is being replaced spoke with the sales person that sold me the car in 2020 not very accommodating no longer in sales so not very interested in my well being. More

by bandralliski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 09, 2021 -

Volvo Cars White Plains responded

Hi Bandralliski, I am sorry to hear about your experience and want to assure you, your satisfaction is our main concern. Would you mind emailing me with the best number and time to contact you so I can get some more information. I’m confident we can figure this out and restore your faith in us. With service in mind, Rob Sexton, Service Manager RobSexton@ThePremierCollection.com

March 06, 2021

Exceptional purchase experience at WPV, with Steve Z as my advisor. Pamela reviewed car features , and Bob Doyle (manager) made me feel the the price was fair. More

by jJeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Sales - improving the sales department - well done.
Mar 08, 2021 -

Volvo Cars White Plains responded

Hi Jeff! Thank you for leaving us a five star review and for letting us know about the staff members that you worked with! We know that each of the folks that you met with, Steve, Pamela, and Bob, are dedicated to showing you everything about our vehicles and getting you the best deal possible! If there is anything else that we can do for you and your vehicle, we are only a phone call away! Take care, stay safe, and we're looking forward to seeing you next time!

March 06, 2021

Exceptional service at every level from Norberto, John and Alexis. They were really attentive to my needs and I highly recommend the service department. Beyond my expectations! More

by Fromchloe2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Alexis and Norberto, Eric Schmitt
Mar 08, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for all the kind words and confidence that you have in Nortberto, John, and Alexis! They are total professionals and have your needs in mind! If there is anything else that we can do for you and your vehicle, we are only a phone call away and would be more than happy to help! Take care, stay safe, and we'll see you next time!

March 05, 2021

Friendly service from knowledgeable people. I am always treated well. They do excellent quality work. I’ve been coming there for sixteen years. The vehicle comes back cleaner than when I brought it in. More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 08, 2021 -

Volvo Cars White Plains responded

Hi Barry! Thank you for all of your continued confidence in our staff and facilities for the last 16 years! We greatly appreciate your business and for shopping local with us! We know how important having a clean vehicle it is to round off an exceptional service experience and we hope to continue doing so for the foreseeable future for you! Our staff are dedicated to ensuring that your vehicle is in tip top shape! Please take care, stay safe, and be sure to get in touch with us if you have any other questions or concerns about your vehicle!

March 03, 2021

John Sherwood did a great job and was very accommodating. Vehicle pickup and switching of license and registration were seamless. The new car orientation was well done although we don’t remember her name. More

by Phelps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sherwood, Eric Schmitt
Mar 03, 2021 -

Volvo Cars White Plains responded

Hello! Congratulations on your new Volvo! Thank you for taking the time out of your day to leave us this review! John and our entire team work hard to ensure that every customer has an easy and excellent car buying experience! We always smile knowing that our staff does all that they can for our customers! Please don't hesitate to contact us if there is anything that we can do for you and your Volvo! Take care, stay safe and enjoy your Volvo!

March 02, 2021

We could not be more pleased with the experience at Volvo Cars White Plains. Stephanie our sales rep was very courteous, and even stayed late on a busy Saturday to make sure we had our our questions answere More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie.
Mar 03, 2021 -

Volvo Cars White Plains responded

Hi Cindy! Thank you for taking the time to share your experience with us and congratulations on your new Volvo! Stephanie is always going above and beyond for our customers to ensure that are satisfied and confident with their vehicle! We are so grateful for all that she does and happy to hear that she was able to make this purchasing process easy and enjoyable for you! If there is anything that we can do for you and your Volvo, please don't hesitate to contact us! Stay safe, take care and enjoy your new Volvo!

February 28, 2021

Very pleased with the excellent customer service provided by both Steve Zinaman and Jalice Zea-Roman at Volvo, White Plains. Would highly recommend them to family and friends. Everyone was friendly and at More

by ekurppe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman and Jalice Zea-Roman
Mar 01, 2021 -

Volvo Cars White Plains responded

Hello! We appreciate the kind words and review that you left over the weekend! It's wonderful to see that Steve and Jalice took such great care of you at your last visit! We believe that every customer that comes through our doors, new or returning, deserves the time and attention needed to make your experience with us exceptional. Please don't hesitate to get in touch with us if there is anything else that we can do for you. Please take care, stay safe, and we'll see you next time!

February 28, 2021

Steve was so patient with us throughout this car buying process and ultimately led us to the best car for our family. Thank you for a great experience. More

by I. RMK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jalice Zea-Roman
Mar 01, 2021 -

Volvo Cars White Plains responded

Hello! We're glad to see that you had the opportunity to work with Steve, who is happy to take all the time needed to learn what you are looking for in a vehicle, your budget, and your absolute need-to-haves. Steve is wonderful and professional in all aspects. If there is anything that we can assist you with before your next visit, be sure to get in touch with us! We are only a phone call away and we'll be happy to help!

February 28, 2021

This is our third leased car from Volvo White Plains and as already in the past we are very happy working with them. Steven Zinaman did an outstanding job to find the right car for us. We also like to than More

by sbriese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Jalice, Eric Schmitt
Mar 01, 2021 -

Volvo Cars White Plains responded

Hello! We appreciate the five star review, confidence you have in our staff, and any future recommendations! Steve and Jalice go the extra mile to listen to what you need and recommend the best vehicle for you! It's fantastic to see that you are already enjoying your next vehicle! If there is anything else that we can do for you and your vehicle, we encourage you to reach out to us! Take care, stay safe, and we'll see you at your next visit!

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