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Volvo Cars White Plains

Elmsford, NY

4.9
1,122 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,122 reviews

March 28, 2021

Our experience with Steve at whiteplains is one of the best car buying experience. Professional and no nonsense. Due to the COVID situation we wanted buy online. A couple of emails and a call we got th More

by Uday S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela, Eric Schmitt
Mar 29, 2021 -

Volvo Cars White Plains responded

Hi Uday! We appreciate the five star review and kind words about Steve! We totally understand wanting to buy online now with the pandemic. Our staff has been fantastic at adapting to communicating over vehicles through email and phone so that you are always in the loop about the vehicle. Pamela is wonderful and knows all the ins and outs of our vehicles. She is passionate about sharing her knowledge with others! Please don't hesitate to get in touch with us if there is anything else that we can do for you and your vehicle! Please stay safe, take care, and we'll see you next time!

March 28, 2021

My entire experience at Volvo was first class. I had trouble making up my mind but ultimately feel like I made a great decision thanks to Steve Zinaman. He thinks customer first throughout. Jalice was a More

by Erik.Cooney11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Eric Schmitt
Mar 29, 2021 -

Volvo Cars White Plains responded

Hi Erik! We appreciate the five star review and the kind words about our facilities and staff! Steve is dedicated to making the ordinary car buying experience extraordinary and goes the extra distance for each of our customers. Congratulations on your new 2021 Volvo XC60! We're happy to hear that Jalice gave you all the information about the XC60 that you need to enjoy it! If there are any other questions or concerns that you have about the XC60, please don't hesitate to get in touch with us! Please stay safe, take care, and we'll see you next time!

March 24, 2021

We were very pleased with the survive we received from Volvo of White Plains. From making the appointment to them dropping off the car back in my driveway. Everyone was very helpful and they keep my infor More

by ni442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Mar 26, 2021 -

Volvo Cars White Plains responded

Hello! We appreciate that you took some time out of your day to leave us a review! We love hearing back from our customers and their positive experiences! We're glad to hear that you took advantage of our Pick Up and Delivery option for service. We stay in constant contact with our customers so that the stress from the experience is removed and you can be confidence in our service department. Please don't hesitate to reach out to us if there is anything else that we can do for you! Take care, stay safe, and we'll see you next time!

March 23, 2021

My wife and I would like to thank Steve Zinaman and Pamela Peralta for helping us to purchase our XC 60. We had just been in an accident that had a totaled our car. We immediately thought of replacin More

by Chrisk44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Mar 24, 2021 -

Volvo Cars White Plains responded

Hi Chris! We are very glad to hear that you and your wife are okay after your accident, firstly. We would like to thank you both for choosing to leave us a glowing review about your expeirence with Steve and Pamela. They are both eager to share their passion for our brand and are excellent communicators. No question is too difficult for them and Pamela knows the ins and outs of our vehicles by heart. We know the typical stress and pressure that comes with searching for a new vehicle, especially after an accident, so our staff remain patient and dedicated to ensuring you are taken care of. Volvo is known for safety, as evident by the invention of the 3 point seatbelt by the manufacturer, so we can assure you that your safety on the road is a top priority of ours. If you have any other questions or concerns down the line about your XC60, please don't hesitate to get in touch with us! Please stay safe, take care, and we'll see you next time!

March 20, 2021

I would like to thanks John Annunziato, Steve Zinaman, and Pamela Peralta. it was best shopping car experiences ever I have it! It is much better then BMW and Audi, because I had those car before. This is More

by zrobertgraphic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Mar 22, 2021 -

Volvo Cars White Plains responded

Hi Robert! We appreciate the five star review and kind words about our team members! We're happy to hear that they went above and beyond to ensure that we topped your list of dealership experience! We're excited for you to enjoy your Volvo and to share in the same passions that we have. Please don't hesitate to get in touch with us if there is anything else that we can do for you and your vehicle! Take care, stay safe, and we'll see you next time!

March 19, 2021

I just leased my first Volvo and I’m very happy I went to WPV. Thank you to Steve Zinaman for ensuring it was an exceptional experience from start to finish. Thank you also to Pamela for walking me through t More

by rupertwatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Pamela Peralta
Mar 22, 2021 -

Volvo Cars White Plains responded

Hi Rupert! Congratulations on your first Volvo! We're so excited to share our passion for Volvo with you and hope that you are already enjoying driving it! We're happy to hear that Steve and Pamela showed you all the ins and outs of our models! They are extremely knowledgeable and we're lucky to have them on our team! If there is anything else that we can do for you and your vehicle, we are only a phone call away! We would be happy to answer any questions or concerns you have. Take care, stay safe, and we'll see you next time!

March 19, 2021

Fantastic experience!!! Steve was great and provided a seamless new car experience. Jalice took the time to walk me through everything on the XC90 and get me setup. More

by demetrius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Jalice Zea-Roman
Mar 22, 2021 -

Volvo Cars White Plains responded

Hi Demetrius! Congratulations on your next XC90! We appreciate that you took some time over the weekend to leave us a review and share your experience with us! We know that Steve and Jalice are incredible with our customers and both of them go the extra mile each day. If there are any questions or concerns that you have about your XC90, we encourage you to reach out to us! Please stay safe, take care, and we'll see you at your next visit!

March 18, 2021

Excellent service and professional staff. I had my car back on a few hours and they provided a loner. Lastly they cleaned the car inside and out More

by jstenerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
Mar 19, 2021 -

Volvo Cars White Plains responded

Hello! Thank you for the five star review! We're happy to hear that our service department got your vehicle back to you quickly and was thorough in their work! Your safety on the road is our top priority. We also know how important it is to have a vehicle in daily life, so by getting your vehicle back to you quickly and providing you with a loaner, we hope to accommodate you as much as possible. Please don't hesitate to get in touch with us if you have any other concerns with your vehicle! Please take care, stay safe, and we're looking forward to seeing you next time!

March 13, 2021

I have never had a better new car buying experience: simple, clear answers, pleasantness, can-do make it happen kind of discussions, made especially more positive because it occurred during the COVID pa More

by adf
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Wei, Jalice Zea-Roman, Bob Doyle
Mar 15, 2021 -

Volvo Cars White Plains responded

Hi Andrew! We appreciate the comprehensive, glowing review! We're happy to hear that from top to bottom, our staff, including Stephanie, Jalice, and Bob, made your experience with us exceptional! We have had to adapt our processes with the pandemic, but our team has been fantastic in tackling the challenges head on and continue to make our processes smooth each day! We appreciate their enthusiasm to go the extra mile for each of our customers! We encourage you to reach out to us if there is anything else that we can do for you1 Please take care, stay safe, and we'll see you at your next visit!

March 11, 2021

Steve Zinaman was amazing to work with! Everything was fast and easy and without pain. Pamela Peralta wonderfully showed me the car upon delivery with tons of product knowledge. More

by davidlraines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Mar 12, 2021 -

Volvo Cars White Plains responded

Hi David! Thank you for the five star review and the kind words about Steve and Pamela! They are both eager to go the extra mile and know all of our vehicles inside and out! We're so excited for you to make many new memories while driving it! Please get in touch with us if there is anything else that we can do for you and your vehicle! Take care, stay safe, and we'll see you next time!

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