Volvo Cars White Plains
Elmsford, NY
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The worst dealerships I have ever visited, This place is one big scam, They’ll take you for a ride, Volvo is a horrible brand as it is outdated cars with no updates one big scam, They’ll take you for a ride, Volvo is a horrible brand as it is outdated cars with no updates More
They did excellent work in repairing my car, but their customer service fell way short. I used their wonderful valet service. Car was picked up on Friday morning, was told I might not get it back until Tu customer service fell way short. I used their wonderful valet service. Car was picked up on Friday morning, was told I might not get it back until Tuesday. Not a problem. But by Tuesday, they hadn’t started to work on my car. And they didn’t call as I would have expected, we had to call them for an update then. They blamed COVID for the delay, but honestly, don’t schedule appointments if you don’t have enough technicians to complete the work. More
Stephanie was wonderful throughout the process. She was responsive and provided excellent support and service from the moment I walked in the showroom. The purchase of my vehicle was smooth and wo She was responsive and provided excellent support and service from the moment I walked in the showroom. The purchase of my vehicle was smooth and worry free thanks to Stephanie and the team at Volvo. More
Steve and Jalice made buying a new Volvo easy. Many thanks to them for their customer-based approach and addressing all car-buying questions and needs. Many thanks to them for their customer-based approach and addressing all car-buying questions and needs. More
Steve made the buying process very straightforward and painless. He understood what I wanted and sweated the details to make it happen. When it came time to take delivery, Jalice was terrific. She knew he painless. He understood what I wanted and sweated the details to make it happen. When it came time to take delivery, Jalice was terrific. She knew her stuff, was able to explain everything, and she had the patience of a Saint responding to my non-stop questions. A great team, and a wonderful experience. More
We had a great experience working primarily with Steve Zinaman, and then with Jalice (a product specialist) and Dimitri (who walked us through the contract). As the primary point of contact, Steve did a g Zinaman, and then with Jalice (a product specialist) and Dimitri (who walked us through the contract). As the primary point of contact, Steve did a great job of helping us through every step of the process from start to finish. We are also very appreciative of how warm Steve and other members of the staff at the dealership were with helping entertain our two boys while we were focused on learning about the car and going through the paperwork on the day we picked the car up. More