Volvo Cars White Plains
Elmsford, NY
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Left the car for service. Did not get a callback for the status. When I called the service, I was told that I will get a call back from the associate. But no one called. Tried Did not get a callback for the status. When I called the service, I was told that I will get a call back from the associate. But no one called. Tried again after a couple of hours. Same thing happened. Finally I got frustrated and took a ride to the dealership. I was told that the car will need to stay overnight. The associate called next day and said I can pick up the car at 12:30. Stopped by the dealership at 2. I was made to wait for almost an hour. This people doesn’t seem to care too much for the customer’s time. More
My husband and I recently leased an XC90 with the help of Steve Zinaman and Dominic. The whole experience went very smoothly and we love our new car. Both were professional and helped us through the process. Steve Zinaman and Dominic. The whole experience went very smoothly and we love our new car. Both were professional and helped us through the process. Steve was very quick to respond to all of our questions and requests and Dominic was thorough in his explanation of the various features of our new car. Highly recommend them both! More
I had the opportunity to meet and work with Steve and Dominick. They helped in choosing the car I really wanted! Both were professional and very nice! Dominick. They helped in choosing the car I really wanted! Both were professional and very nice! More
We had an excellent experience working with Steve Zimmerman and Dominic. They answered all of our questions simply and were very patient with us. The pick up process was very easy. Zimmerman and Dominic. They answered all of our questions simply and were very patient with us. The pick up process was very easy. More
I waited for apple car play to be installed in my ‘22 xc60 and they let me know when it was available and installed it for me. xc60 and they let me know when it was available and installed it for me. More
From confirming my 40,000 mile service appointment, to having my knowledgeable advisor Kristina Sinjari patiently answer all my questions, to ushering me to my courtesy loaner vehicle, to keeping me poste having my knowledgeable advisor Kristina Sinjari patiently answer all my questions, to ushering me to my courtesy loaner vehicle, to keeping me posted on the status of my service, to picking up my freshly serviced and washed beautiful Volvo. This is what it feels like to be part of the Premier Collection Volvo Cars White Plains! Thank you all for the great work! More
Steve made the whole car purchasing process really easy, all the documents were ready for me to sign by the time I got to the dealership to pick up the car. Jalice was also very helpful at the time of confi all the documents were ready for me to sign by the time I got to the dealership to pick up the car. Jalice was also very helpful at the time of configuring the car before I left the dealership. Overall the buying car experience was great. More
Volvo White Plains is a wonderful dealership! Pamela did a great job! She was very patient and helpful. The entire dealership made the buying process so easy. Pamela did a great job! She was very patient and helpful. The entire dealership made the buying process so easy. More
Leased a new Volvo from Volvo Cars White Plains and could not be happier with the experience. Excellent communication throughout the process Steve Zinaman is an absolute pro, easily helped navigate the step not be happier with the experience. Excellent communication throughout the process Steve Zinaman is an absolute pro, easily helped navigate the steps to take, the car and paperwork were ready exactly as discussed, and I have never had a better car buying experience. When I arrived to pick up the car Jalice provided a great introduction experience to the car, answered all my questions and was fantastic to work with. Highly recommended. More
I lease my car from Volvo and also take two vehicles for service. Everyone is professional and in my experience the service people go out of their way to make sure you are well taken care of. service. Everyone is professional and in my experience the service people go out of their way to make sure you are well taken care of. More