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Volvo Cars White Plains

Elmsford, NY

4.9
1,118 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,118 reviews

July 29, 2022

Left the car for service. Did not get a callback for the status. When I called the service, I was told that I will get a call back from the associate. But no one called. Tried More

by nk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hector Rodriguez
Aug 01, 2022 -

Volvo Cars White Plains responded

I’m very sorry to hear about your recent service experience at our dealership. As you can imagine, this feedback is very concerning to me. I’d be happy to speak with you, please email me the best number and time to call you directly. I look forward to speaking with you. With service in mind, Rob Sexton Service manager RobSexton@ThePremierCollection.com

July 27, 2022

My husband and I recently leased an XC90 with the help of Steve Zinaman and Dominic. The whole experience went very smoothly and we love our new car. Both were professional and helped us through the process. More

by Robyn B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Dominic
Jul 28, 2022 -

Volvo Cars White Plains responded

Hello Robyn! Thanks for visiting us, we are so glad you had a pleasant experience. We are glad you had the opportunity to work with Steve and Dominic. The are dedicated to excellence in your journey to buy a car. Of course, if you have any questions or concerns about your Volvo, we are only a phone call away! Please don't hesitate to get in touch with us. Take care, stay safe, and we're looking forward to seeing you next time!

July 25, 2022

I had the opportunity to meet and work with Steve and Dominick. They helped in choosing the car I really wanted! Both were professional and very nice! More

by anniruokay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Dominick Novello, Chris
Jul 27, 2022 -

Volvo Cars White Plains responded

Hello! Thanks for visiting us, we are so glad you had a pleasant experience. We are glad you had the opportunity to work with Steve and Dominic. The are dedicated to excellence in your journey to buy a car. Of course, if you have any questions or concerns about your Volvo, we are only a phone call away! Please don't hesitate to get in touch with us. Take care, stay safe, and we're looking forward to seeing you next time!

July 22, 2022

We had an excellent experience working with Steve Zimmerman and Dominic. They answered all of our questions simply and were very patient with us. The pick up process was very easy. More

by Latha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zimmerman, Dominic , Eric Schmitt, Mikayla Querfeld, Master TPC
Jul 27, 2022 -

Volvo Cars White Plains responded

Hello! Thanks for visiting us, we are so glad you had a pleasant experience. We are glad you had the opportunity to work with Steve and Dominic. The are dedicated to excellence in your journey to buy a car. Of course, if you have any questions or concerns about your Volvo, we are only a phone call away! Please don't hesitate to get in touch with us. Take care, stay safe, and we're looking forward to seeing you next time!

July 22, 2022

I waited for apple car play to be installed in my ‘22 xc60 and they let me know when it was available and installed it for me. More

by marcyschwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Selanow, Eric Schmitt, Mikayla Querfeld, Master TPC
Jul 27, 2022 -

Volvo Cars White Plains responded

Hello Marcy! We are so happy to hear you had a good experience with us. We look forward to serving you again in the future!

July 20, 2022

From confirming my 40,000 mile service appointment, to having my knowledgeable advisor Kristina Sinjari patiently answer all my questions, to ushering me to my courtesy loaner vehicle, to keeping me poste More

by fncvalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Sinjari
Jul 21, 2022 -

Volvo Cars White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

July 19, 2022

Steve made the whole car purchasing process really easy, all the documents were ready for me to sign by the time I got to the dealership to pick up the car. Jalice was also very helpful at the time of confi More

by Pedro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Jalice
Jul 19, 2022 -

Volvo Cars White Plains responded

Hello Pedro! Thanks for visiting us, we are so glad you had a pleasant experience. We are glad you had the opportunity to work with Steve and Jalice. They are dedicated to excellence in your journey to buy a car. Of course, if you have any questions or concerns about your Volvo, we are only a phone call away! Please don't hesitate to get in touch with us. Take care, stay safe, and we're looking forward to seeing you next time!

July 18, 2022

Volvo White Plains is a wonderful dealership! Pamela did a great job! She was very patient and helpful. The entire dealership made the buying process so easy. More

by KR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Peralta
Jul 19, 2022 -

Volvo Cars White Plains responded

We appreciate your kind words about our hard working team. Your feedback means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

July 15, 2022

Leased a new Volvo from Volvo Cars White Plains and could not be happier with the experience. Excellent communication throughout the process Steve Zinaman is an absolute pro, easily helped navigate the step More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zinaman, Jalice.
Jul 18, 2022 -

Volvo Cars White Plains responded

Hello MC! Thanks for visiting us, we are so glad you had a pleasant experience. We are glad you had the opportunity to work with Steve and Jalice. They are dedicated to excellence in your journey to buy a car. Of course, if you have any questions or concerns about your Volvo, we are only a phone call away! Please don't hesitate to get in touch with us. Take care, stay safe, and we're looking forward to seeing you next time!

July 14, 2022

I lease my car from Volvo and also take two vehicles for service. Everyone is professional and in my experience the service people go out of their way to make sure you are well taken care of. More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Sinjari
Jul 18, 2022 -

Volvo Cars White Plains responded

Hi Joanne, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

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