Volvo Cars White Plains

This guy is an idiot. Insulting your intelligence and always making excuses on why items are not covered and why I have to bring my XC90 in 8 times for front end work. I have now replaced the entire fro always making excuses on why items are not covered and why I have to bring my XC90 in 8 times for front end work. I have now replaced the entire front end parts from tires to sway bars to shock tower, brakes, alignment all done in the first 20 K miles. More

Run, don't walk away from this place. I bought a Pre Owned Volvo from them and had to ask for a copy of the PreOwned Checklist, which they are supposed to put in the glovebox with all other paperwork. O Owned Volvo from them and had to ask for a copy of the PreOwned Checklist, which they are supposed to put in the glovebox with all other paperwork. Or should I saw TWO checklists, as the first time we picked up the car from the dealership it had a faulty catalytic converter and began emitting black smoke. Delivery is only allowed to take place at certain times of the day, because midday on a Saturday a POTENTIAL customer is considered more valubale than someone who already spent money on a car. Not to mention that the inside of the car WAS NOT CLEAN upon delivery ad there were stains, markings and even some black goo on teh driver's seat adjuster. Also upon delivery we were not informed of any minor defects to the car, such as the torn seats or scrapes on the back bumper. My only option now is to have this car RE-INSPECTED at another Volvo dealership, which will cost $$$. I don't thrust teh mechanics- how can a car with a bad catalytic converter pass a NY state inspection?! Sales managers I spoke to were nothing but rude and had serious attitude problems. I got the impresion that just b/c I was not purchasing a $50,000 Jaguar deemed me not as important of a customer. They need some serious customer svc training at this place, as they are making Wal-Mart look competant. More