Volvo Cars White Plains

Easy, Friendly, efficient It was smooth from beginning to end. Salesperson was informative about the vehicle and all its features. They found the exact vehicle I wanted and i It was smooth from beginning to end. Salesperson was informative about the vehicle and all its features. They found the exact vehicle I wanted and its was an all around positive experience More

Julian Gill and Westchester Subaru are the Best Around! My experience with this dealership was beyond pleasant. They went above and beyond in the process of leasing my car and I could not be happier with my My experience with this dealership was beyond pleasant. They went above and beyond in the process of leasing my car and I could not be happier with my vehicle and the top notch customer service that I received. Every time I drive my Subaru I am so relaxed, safe and happy and I have only the staff at Westchester Subaru to thank. Their sales staff, most especially Julian Gill, are an absolute pleasure to work with. Julian is extremely patient, pleasant, honest and trustworthy. He truly cares about the customer's satisfaction and the quality of the experience from start to finish being as smooth for the customer and as speedy as possible. He is extremely knowledgeable when it comes to knowing all about each of the vehicles and he personally takes the time to sit with you and answer any questions that you may have, guide you in the journey of driving your new vehicle and setting all the odds and ends up to meet your utmost level of comfort and familiarity. He goes above and beyond to guarantee that you receive exactly what you are looking for and that you only leave completely happy and satisfied. He is excellent at responding to every part of the process in the utmost timely manner, as well as making sure he is always in consistent contact with his customers, returning all calls promptly and getting any answer I needed to put me at ease in the process. I have been a loyal customer of Westchester Subaru for over three years now and I wouldn't ever consider going anywhere else. They offer top quality customer service that is unmatched in my personal experience and they are the most timely I have known in responding to all my needs, questions and communication with the dealership. If you want the best experience around, choose Westchester Subaru and go give Julian Gill a visit! :) More

Professional and fun Really enjoyed purchasing my new car from the team at Westchester Subaru. They were easy-going, attentive, aware, professional and a blast to talk to. Really enjoyed purchasing my new car from the team at Westchester Subaru. They were easy-going, attentive, aware, professional and a blast to talk to. I enjoyed my experience very much and would definitely recommend my friends. More

Great service experience Mazda White Plains provides excellent service and the staff is very helpful and friendly. Rafael the service manager went the extra mile to help me wi Mazda White Plains provides excellent service and the staff is very helpful and friendly. Rafael the service manager went the extra mile to help me with a part I needed replacing. They provide the best car service experience I've had. I would definitely keep going back for service every time! More

Log-time Customer I have been a customer for over 20 years. Service manager Ralph Fernandez is the best in the business, and his staff is very professional. I have been a customer for over 20 years. Service manager Ralph Fernandez is the best in the business, and his staff is very professional. More

Helpful and Kind Service Staff I have consistently been impressed with the service center at Westchester Mazda. They have always been extremely professional and courteous. Generally I have consistently been impressed with the service center at Westchester Mazda. They have always been extremely professional and courteous. Generally, in situations involving service centers, there is the issue of hidden information and agency loss. In other words, you don't know much about cars, the mechanic comes back tells you the "phalanges" are broken, and you wind up dropping more money on something that isn't real - basically you were scammed. With Westchester Mazda they have gone above and beyond to NOT do that. My car was pulling to the left I thought I needed a front-end alignment, technician said my left front tire was low on pressure and that's why. Saved me money. Another time they told me my air filter was dirty. They brought me to the shop floor and made sure I watched them pull it out to know that it was my air filter. Recently, I needed a NYS inspection. Went to a garage by my home. Guy said to my wife "you might not pass cause your brake pads are low." I said I'm going to the dealership to get a second opinion. Took my car to Westchester Mazda, they did their full circle inspection and told me this other guy was scamming me, my brake pads were fine. All-in-all, big fan of this place. Most likely will lease another Mazda from them and continue to get it serviced by them. More

Go to Bill Kolb Subaru instead They used to be a good, honest dealer. We went to lease our third Subaru with this dealer, and instead of being treated with respect as a repeat and They used to be a good, honest dealer. We went to lease our third Subaru with this dealer, and instead of being treated with respect as a repeat and loyal customer, we were subject to obvious bait-and-switch techniques where our salesperson, Carlos Gomez, said he priced out a basic model but was "surprising" us with a free upgrade to a premium model due to damage to our original car. After some investigative work, I determined that there never was a base model in play and that we were being charged with the premium pricing all along. A call to Victor Bellavia, the General Manager, was never returned (!!!), and a conversation with a supervisor, Andrew Schillizi, went nowhere. In the end, we headed over the bridge to Bill Kolb Subaru in Orangeburg, where we were dealt with honesty and respect by salesman Stuart Lesser and his staff. Do yourself a favor and go the extra few miles, pay the toll to go over the bridge to Bill Kolb if you want an honest and painless experience. Forget about Westchester Subaru and deal with real professionals at Bill Kolb. More

Worst experience I have ever had by far buying a car. These guys are incompetent, they lie, they make mistakes, they lie about their mistakes. We had problems making the order, problems with the delivery, These guys are incompetent, they lie, they make mistakes, they lie about their mistakes. We had problems making the order, problems with the delivery, problems paying the taxes, problems getting the license plate. Through it all, never any apologies, never any ownership of the crap experience, just excuses and lies. I've never spent so much money and gotten such amazingly bad service. I would prefer to never own a car again than do business here again. More

was pretty much ignored I went in on a thursday and met with a dealer. I was happy- alot of my questions were answered and attention was paid to the type of car I wanted. I I went in on a thursday and met with a dealer. I was happy- alot of my questions were answered and attention was paid to the type of car I wanted. I wanted a standard but knew the chances of finding one was probably not possible with the premium packages. I went back in on a sat. While I understand they are busy, I was trying to remain loyal to my original salesperson and he asked us to come back. we came back over an hour later and while other dealers came up to ask if we needed help, we stated we were waiting for the original dealer. He never came over to us. we ended up leaving. He emailed me almost a week later. When I stated I had a deal at a great price from another dealer, he gave me reasons not to trust it and some ridiculous statement that it appeared I was buying it outside of NY and my fees would be higher. (I have purchased cars in both states and knew that to be wrong) I have bought many cars and I realize that the dealers are not your friends but I was shocked by the dismissal. It worked out in the end because I got an amazing deal and treatment at Liberty Subaru in New Jersey. More