Volvo Cars White Plains

Dealership was fabulous! Each one of the staff was great, from the purchase and options and learning the features, was perfect. Each one of the staff was great, from the purchase and options and learning the features, was perfect. More

I had a great experience with Chris the salesman and Christian the business manager great Christian the business manager great More

After completing an online questionnaire and expressing interest in the XC60, I was contacted by a representative from the dealership who scheduled an appointment for me to meet with the manager. I arrived interest in the XC60, I was contacted by a representative from the dealership who scheduled an appointment for me to meet with the manager. I arrived at the dealership as instructed, presented myself at the front desk, and was told to have a seat while waiting for the manager. As I waited, I observed another customer who appeared visibly upset and voiced her dissatisfaction with the service she had received. This immediately raised concerns for me. Shortly after, a gentleman passing by finally stopped to ask who I was waiting for. When I explained that I had an appointment with the manager, he went to retrieve him. Upon meeting the manager, I felt out of place and that the staff were unprepared for my visit, despite being told over the phone that the dealership was aware of my interest in the XC60. I was then introduced to a salesperson named Steve. Unfortunately, this interaction only worsened my impression. Steve’s demeanor was arrogant and dismissive. He spoke down to me in a condescending tone, as though I were a child, and his responses to my questions were curt, derogatory, and delivered with little professionalism. At no point did I feel respected or valued as a potential customer. Instead, I felt rushed, overwhelmed with numbers, and ultimately disregarded. I walked away without the opportunity to properly explore the vehicle I was interested in because I was so distracted by the poor treatment I received. This was, without question, one of the most disappointing dealership experiences I have ever had. For a brand with Volvo’s reputation, I expected far better. As a result, I will not return to this dealership, and my confidence in Volvo as a company has been negatively impacted. Customers should leave a dealership feeling respected and supported, not belittled and dismissed. More

The dealership is by far the best sales experience i have ever had. Steve Zinaman is the consummate professional and is a pleasure to work with. ever had. Steve Zinaman is the consummate professional and is a pleasure to work with. More

Very polite, attentive, knowledgeable and honest staff, in particular Cristian, who made our purchase process completely seamless. Will definitely take my new car for service here and highly recommend Volv in particular Cristian, who made our purchase process completely seamless. Will definitely take my new car for service here and highly recommend Volvo Cars White Plains as a trustworthy business! More

Christian De La Cruz ! I came into this dealership in search of a new car after unfortunately, totaling mine. Having previously owned a Volvo, I already knew I was in for a I came into this dealership in search of a new car after unfortunately, totaling mine. Having previously owned a Volvo, I already knew I was in for a great car. What surprised me was how amazing the experience was start to finish. Overall the sales process was smooth, painless and just generally pleasant. I would definitely shop here again and would happily do so with Christian. Christian took time to understand my situation and help me find the perfect deal. More

I am a long time customer of Volvo. I just completed a lease deal with TPG, my second with Steve Zinaman. Steve was extremely helpful and addressed my concerns and needs throughout. I just completed a lease deal with TPG, my second with Steve Zinaman. Steve was extremely helpful and addressed my concerns and needs throughout. It was a pleasure working with him and the team. More

We on our 4th Volvo from Volvo Cars White Plains, the service is excellent. We literally drive from Vermont to buy cars from this dealership. Thank you to Steve Zinaman and the team for making it another service is excellent. We literally drive from Vermont to buy cars from this dealership. Thank you to Steve Zinaman and the team for making it another great experience. More

Just closed a deal with Steve Zinaman. This was my 2nd Volvo purchase from TPG and it was another great experience. Steve is a real pro and understood my values to help find the right vehi This was my 2nd Volvo purchase from TPG and it was another great experience. Steve is a real pro and understood my values to help find the right vehicle. Thank you Steve! More

Very professional and knowledgeable about the Volvo we purchased. Sam was very helpful and accommodating throughout this process. purchased. Sam was very helpful and accommodating throughout this process. More