Volvo Cars Westport
Westport, CT
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Great service and customer friendly. I've utilized this dealership for several years now. I've always felt appreciated and received personal care. Greats vehicle and customer service. My I've utilized this dealership for several years now. I've always felt appreciated and received personal care. Greats vehicle and customer service. My vehicle has always been fixed right the first time with no hassle. More
great service I want to start off by saying I did not buy my car from this dealership. But the next Volvo my family purchases will be from Volvo of Westport. The se I want to start off by saying I did not buy my car from this dealership. But the next Volvo my family purchases will be from Volvo of Westport. The service department went to bat for me when my car was out of warranty. With the help of Erric and the service manager they were able to get my all wheel drive part covered for me. This was almost a $1,500 part. I did have to cover the labor,which was helped out with an online coupon Erric had offered me.Thank you again for your great service. Rberg More
Professional and Compassionate Through the years, and before I had the luxury of owning a Volvo, I often dreaded going to the service department to talk shop. It had gotten to the Through the years, and before I had the luxury of owning a Volvo, I often dreaded going to the service department to talk shop. It had gotten to the point where I had to make sure I had a male come with me so that I could be taken seriously. Then I bought through Volvo of Westport and met Jorge Calvo. He's always treated me with respect and professionalism. He's since moved up to Asst. Manager, and I can see why! Anyone that wants to be taken seriously and treated right go see Jorge. More
pure excellence as only volvo can do Jorge Calvo stands out from the rest because he is personable, knowledgable, shoots for perfection in anything he does!!! I wouldnt let anyone else Jorge Calvo stands out from the rest because he is personable, knowledgable, shoots for perfection in anything he does!!! I wouldnt let anyone else service my car because he knows more and sees to it that he looks everything over like a fine tooth comb. My car appears like it is new when it leaves. It is cleaned inside and out and washed and it shines. The car drives like a dream. I love the way you are treated. Pure excellence only from Volvo..... Excellence only from Jorge Calvo. Highly recommend him and Volvo. More
Glad I purchased a Volvo Having just recently purchased a used Volvo s60 for my daughter to use in college, I called service to ask about checking the car out, I was told by E Having just recently purchased a used Volvo s60 for my daughter to use in college, I called service to ask about checking the car out, I was told by Erric in service that there was a special on a timing belt service if it was needed, (and it was) and that I would not have to pay for the check out if i did any of the recommendations they found, and I could have a loaner to use while the work was done! Luckily the car was safe, well taken care of and didn't need much except the timing belt and a few bulbs. I will not hesitate to call Volvo Westport if there is anything else my daughter needs fixed on her car. More
Very Satisfied I recently visited Volvo of Westport to service my XC60. I love my car and I am extremely happy with how my service went. Its usually so much of a has I recently visited Volvo of Westport to service my XC60. I love my car and I am extremely happy with how my service went. Its usually so much of a hassle to take time off or adjust my schedule to service my vehicle, but not here. Erric had a loaner waiting for me to use while my Volvo was in for service, my car was washed & even finished before the end of the day! Your dealership always makes it easy for me to keep going on with my daily life AND get my car serviced! A truly outstanding dealership. Thanks! More
Rude condescending attitude I brought my car in for service and can't believe how I was treated by Steve. His rude and condescending attitude will make me never want to return t I brought my car in for service and can't believe how I was treated by Steve. His rude and condescending attitude will make me never want to return to this dealership for service or sales. More
Above and Beyond Service I am not one to usually write reviews, either good or bad but I am so appreciative as to how Erric handled my situation that I wanted to make sure it I am not one to usually write reviews, either good or bad but I am so appreciative as to how Erric handled my situation that I wanted to make sure it was known. I was out of the area, traveling 8 months pregnant with my two toddlers and I got a flat tire. He orchestrated the entire repair process with the closest dealership, and made sure that the service that I received at the other dealership was covered just as it would have been in Westport despite the fact that the other dealership initially wouldn't cooperate. He made a tough situation more manageable and then was quick to get me in for the additional work upon my return that wasn't able to be completed at the other dealership. He is great to work with and I would recommend him highly. Thank you Erric! More
First class top to bottom I am a long time customer of Volvo of Westport for both car purchases and servicing, and have nothing but high praise for the management, service adv I am a long time customer of Volvo of Westport for both car purchases and servicing, and have nothing but high praise for the management, service advisors, and technicians. I have brought my cars to them for everything from major engine and transmission repairs, to less serious issues and continue to be impressed by their "one and done" practice. I have always been treated with respect, courtesy, and excellent car repair advice and service. My recent visit involved replacing the side mirror motor on my XC70. As I explained the problem to the service advisor, George, he went over to look at the mirror himself, explained the problem, repair, and cost in detail. His depth of knowledge allowed him to diagnose the problem and estimate the cost thoroughly. At times, I have been invited into the work area to witness the broken or damaged car parts firsthand.The work area was neat and organized. The physical condition and atmosphere is always positive, professional, and courteous. The waiting area is comfortable with complementary WIFI and Keurig coffee machine and the restrooms clean.The loaners are beautiful, new cars that allow you to see the latest in Volvo technology. Volvos continue to be quality cars for performance, durability, and safety. The technicians at Volvo of Westport have expansive knowledge in all aspects of technical service from engines to transmissions, to suspensions to you name it. No job is ever too big or small. I like the fact that my car is serviced by those that know it best and have proven to be adept in problem solving and repair. I highly recommend Volvo of Westport. More
I just want to express how happy I am with Volvo service and support. I have owned 3 Volvos over the years and have brought them all to Volvo of Westport for service. Jorge Calvo has been so wonderful to and support. I have owned 3 Volvos over the years and have brought them all to Volvo of Westport for service. Jorge Calvo has been so wonderful to work with. He is very professional and explains everything clearly to me. No matter if the problem is big or small he has always made me feel as if I was a priority. Thank you Jorge! R from Wilton More