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Volvo Cars West Houston

Houston, TX

4.9
537 Reviews

15935 Katy Freeway

Houston, TX

77094

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537 Reviews of Volvo Cars West Houston

June 08, 2024

Very caring about the customer and strive to do their best in explaining things regarding the car. More

by fara.daljipi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
June 07, 2024

The staff is friendly and helpful. The area is always clean and waiting area is set-up nice. They are working to minimize waste. I try to bring my personal cup to have water. They o More

by marcyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
June 06, 2024

Service was exceptional and the advise on the status and the completion was very timely. More

by michaelmuench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Muench Jr
May 25, 2024

Clean, courteous service, prompt service, great shuttle service. Tasteful waiting area, good coffee selection too More

by Cksteffensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
May 21, 2024

Service Advisor explained all service costs. Took car at scheduled time and completed service within time frame quoted. Kept me informed while I waited. Will definitely schedule service here a More

by lkholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch, Chris Pendarvis, Chad Rison
May 13, 2024

Easy to schedule. Made full check up and updated the software. Washed and vacuumed car. More

by smglasgow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
May 06, 2024

Everything went very smoothly and my advisor was very helpful and answered my questions. Pleasant experience and done in timely manner! Thank you!! More

by ANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember but was excellent
May 04, 2024

They took my car in at the scheduled time. I was able to wait for the service to be completed. The staff was exceptionally friendly and helpful. More

by Scoutabout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
April 26, 2024

Always a great experience when I bring my car for service. When the work took longer than expected, they put me in a loaner so I could make a meeting on time. More

by jlbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
April 26, 2024

Very smooth process, very service minded personnel and exceptional platform to keep customers informed about progress of what is happening More

by waiboer.jandirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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