
Volvo Cars West Houston
Houston, TX
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594 Reviews of Volvo Cars West Houston
Dennis was a great service liaison - excellent communication and outstanding personality. I visited with two females over the phone prior to scheduling my appointment and almost didn’t schedule du communication and outstanding personality. I visited with two females over the phone prior to scheduling my appointment and almost didn’t schedule due to their lack of interest or effort to help me. I had heard from a friend that it was very difficult to get information from the ones who answered the phone. I plan to return to service my XC 90 even though I live 3.5 hours away but I will directly ask for Dennis and not waste my time with the girls who first answer the phone. More
The staff was wonderful and helpful. Paul and Adrian were kind and understanding. Could not have asked for better customer service or a better experience. Will be back for sure. Paul and Adrian were kind and understanding. Could not have asked for better customer service or a better experience. Will be back for sure. More
Staff ensured I knew the work to be done and the estimate for it. They also ensured while I was waiting I had access to the Wi-Fi and resources they had. for it. They also ensured while I was waiting I had access to the Wi-Fi and resources they had. More
Dennis was very informative , professional and friendly. I appreciative how personalized his service was and the continued communication throughout the process. I appreciative how personalized his service was and the continued communication throughout the process. More
My service advisor, Chris, was superb! He offered suggestions as to various ways to handle a specific tire issue that I had. Bravo! BTW: the loaner program makes me want to buy a new He offered suggestions as to various ways to handle a specific tire issue that I had. Bravo! BTW: the loaner program makes me want to buy a new car. WOW! so nice! More
I really like this family owned dealership! The employees and the dealership itself are great! It’s part of the reason I stuck with the Volvo brand for my new car. My opinion is that you are The employees and the dealership itself are great! It’s part of the reason I stuck with the Volvo brand for my new car. My opinion is that you are not just buying a car, you are buying four years service with a dealership. I want it to be pleasant when I go in, and it has been since I got my first Volvo at this dealership. More
Dennis was fantastic, accommodating, and very on the ball. His responses were timely. and detailed. This was my BEST experience with a service department ever! ball. His responses were timely. and detailed. This was my BEST experience with a service department ever! More