Volvo Cars West Houston

The employees were prepared and helpful in all areas of customer service. The waiting area is very comfortable and pleasant. I love getting my car back washed and vacuumed! That is so nice! customer service. The waiting area is very comfortable and pleasant. I love getting my car back washed and vacuumed! That is so nice! More

Dennis was excellent. Prompt, courteous and efficient. Although the repair was more than I expected, my overall experience was great. Being able to have a loaner car ma Prompt, courteous and efficient. Although the repair was more than I expected, my overall experience was great. Being able to have a loaner car makes the expense less painful. More

Felipe was very professional and treated me with respect. My time is valuable, and he wasted no time and taking care of my issues.q My time is valuable, and he wasted no time and taking care of my issues.q More

They assessed the problem and went to work on my issue at a moments notice. Felipe was excellent & kept me updated with progress throughout the process a moments notice. Felipe was excellent & kept me updated with progress throughout the process More

Good communication. Easy to set up the visit and they had several reminders. Nice service team to work with. Easy to set up the visit and they had several reminders. Nice service team to work with. More

Great experience: my first visit there with my 2008 C30. Had a/c work and 150,000 mile service. Actual cost came in below the estimate. Chris was on top of things keeping me informed of progress and my mech Had a/c work and 150,000 mile service. Actual cost came in below the estimate. Chris was on top of things keeping me informed of progress and my mechanic Carlos Villarreal was outstanding and explained things to me. Top Notch! More

Service is excellent as always. Staff is courteous and very helpful. Service time was very efficient and satisfactory. Staff is courteous and very helpful. Service time was very efficient and satisfactory. More

Dennis is PHENOMENAL! ! Best car service I have had since the 80s!!! Yes, I am THAT old😆. Also, the young man who helped me before closing - top notch!! Thanks for everyth ! Best car service I have had since the 80s!!! Yes, I am THAT old😆. Also, the young man who helped me before closing - top notch!! Thanks for everything! More

Great service. Super nice people. Clean dealership. I was out of there in less than 10 minutes, . Super nice people. Clean dealership. I was out of there in less than 10 minutes, . More

helpful and met the customer's need. Exceptional helps to my difficult situations. Keep the customer informed during the process of waiting Exceptional helps to my difficult situations. Keep the customer informed during the process of waiting More