Volvo Cars Silver Spring

I brought my vehicle in to this dealership for service, to (re-)address a recurring issue that I had paid the dealership to assess and repair. This was my 3rd time bringing my vehicle in for the same issu to (re-)address a recurring issue that I had paid the dealership to assess and repair. This was my 3rd time bringing my vehicle in for the same issue. Niles was patient, courteous and responsive to my frustration and my service needs, and eventually resolved the matter. More

Jebbie, Wyman, and the whole team were great! We were in and out very efficiently and the entire process was very straightforward. Highly recommended for your next car! and out very efficiently and the entire process was very straightforward. Highly recommended for your next car! More

Overall great experience: the team at Volvo Cars Silver Spring went above and beyond. Peter, especially, is knowledgeable, attentive and has great people skills. He was quick to keep me posted on inventory Spring went above and beyond. Peter, especially, is knowledgeable, attentive and has great people skills. He was quick to keep me posted on inventory changes for the few weeks of my search, but never for a second came across as pushy when following up. I especially appreciate his and the staff's patience: as a foreigner buying my first car ever, I sure had many (probably very basic) questions on the way. Even though the dealership was very busy the day I purchased my car, the team took their time to explain everything - and made sure they are respectful of my time, too, by offering drinks and snacks and outdoor seating options while I was waiting. This is how you not only sell a product, but a service, that clients will want to rely on in the long run. THANK YOU! More

Blair was absolutely amazing. Throughout the entire process he was kind, patient, and incredibly helpful. Working with him was seamless and enjoyable. We absolutely love our new XC90 and we're so thank process he was kind, patient, and incredibly helpful. Working with him was seamless and enjoyable. We absolutely love our new XC90 and we're so thankful for his fantastic customer service! More

Jebbie was great. He was very conscientious about our time and Covid-19 precautions. He took the extra time to send us a video of car before we arrived which was a nice touch. He replies to emails, cal time and Covid-19 precautions. He took the extra time to send us a video of car before we arrived which was a nice touch. He replies to emails, calls and texts very quickly and is always happy to answer questions and provide more information. He made the process of getting our new Volvo as smooth as possible! More

Iris is incredible! Even though I did not purchase the first time I met her several years ago, I thought to myself she is the kind of sales consultant I want to deal with in the future. That is why I sou first time I met her several years ago, I thought to myself she is the kind of sales consultant I want to deal with in the future. That is why I sought her out late last year. Last December when the dealer could not find exactly what I was looking for they came up with a plan to order what I want. Sure enough the exact car I wanted just arrived as expected and I was presented with a lease deal that knocked my socks off, Eddie, one of the managers also went out of his way to make sure I was completely satisfied This is my family's third Volvo from Volvo Cars Silver Spring and won't be the last. I never hesitate to brag about Iris, Eddie and the team at Volvo Cars Silver Spring. WOW! More

Peter was great! Very knowledgeable and patient with our questions. They even stayed late to help prep and get us out that evening with our new car. questions. They even stayed late to help prep and get us out that evening with our new car. More

Iris Harley was just amazing at her job..We had a great experience at this dealership. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail experience at this dealership. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership and please see Iris because she is the best. More

Mabel matos was my sales consultant.She was such a Mabel matos was my sales consultant. She was such a professional and knowledgeable consultant always going above and beyond. Running the numbers to o Mabel matos was my sales consultant. She was such a professional and knowledgeable consultant always going above and beyond. Running the numbers to offer me the best deal helped me so much in my decision. I love the pre-owned Volvo xc40.I purchased. More

This was the most enjoyable car shopping, selection, customizing, and purchasing experience I have ever had. The whole team truly works as one team; they are supportive of each other, and courteous, and customizing, and purchasing experience I have ever had. The whole team truly works as one team; they are supportive of each other, and courteous, and knowledgeable, and thoughtful. I look forward to enthusiastically sending referrals to this dealership, and to Blair in particular. More