Volvo Cars Seattle

Superb knowledgeable service. From the first minute of my somewhat frantic call for help, Navid inspired me with his calm and confidence. He knew what his shop could deliver and wh From the first minute of my somewhat frantic call for help, Navid inspired me with his calm and confidence. He knew what his shop could deliver and when they would be able to do so and he was very upfront with the limitations of what I was asking for. I feel Navid and the service crew at this dealership (now part of the "Swickard Group?") went above and beyond on my behalf to the point of following up on the claim I started with my aftermarket service contract so that I was out of pocket for $0. I am delighted with how I was kept informed along the way and the outcome of the service experience. More

Great Service I’ve been taking my 07 S40 to Bob Byers for regular service since I moved to Seattle seven years ago and have yet to be disappointed. Everyone in the I’ve been taking my 07 S40 to Bob Byers for regular service since I moved to Seattle seven years ago and have yet to be disappointed. Everyone in the service department is friendly, helpful and no-pressure. I trust that they are only recommending work that truly needs to be done and not inflating the urgency on any of it. Just recently I was in for my 100K mile service anticipating bad (expensive) news, but left with a simple list of possible future fixes and cost estimates so I could plan for them. Will continue to drive Volvo and service my current and future cars with Bob Byers. More

Quick Service, but no map service The service was quick but they were unable to update the SENSUS navigation map. Apparently this takes 4 hours or more because Volvo is not aware that The service was quick but they were unable to update the SENSUS navigation map. Apparently this takes 4 hours or more because Volvo is not aware that maps change frequently and the online map upload system doesn’t work as described in the manual. I love the car but SENSUS is very disappointing . More

10,000 Mile Service Adam provided great service - quick and efficient which is what I needed. While they do provide loaner cars I opted for the LYFT alternative as it, to Adam provided great service - quick and efficient which is what I needed. While they do provide loaner cars I opted for the LYFT alternative as it, too, was quick and efficient. All around, a very good experience. Thank you, Adam! More

volvo service great service! Naveed was super helpful, courteous and accommodating. i was given a loaner and that helped a lot. everything went smoothly and was great service! Naveed was super helpful, courteous and accommodating. i was given a loaner and that helped a lot. everything went smoothly and was painless More

Efficient and professional Brian was great! He answered all my concerns and streamlined the process-by talking me through the steps so I could get a lot done before I arrived at Brian was great! He answered all my concerns and streamlined the process-by talking me through the steps so I could get a lot done before I arrived at the dealership to test drive the car! Then he shared his Volvo knowledge to make me comfortable with my choice!! I really appreciate his style of selling! More

I think it’s the only Volvo dealership in Seattle, so probab The service department area it’s not very nice, and I didn’t appreciate the fact that no one came out to greet me, I had to get out of my car and go The service department area it’s not very nice, and I didn’t appreciate the fact that no one came out to greet me, I had to get out of my car and go inside. At my dealership in Culver City where I purchased my car the service man always come out to greet you. The waiting area Is cramped and stuffy, So I walked about 75 yards over to the main show room to wait there. I asked the serviceman if they did complimentary car wash it’s like they do at my dealership in LA. He told me that because of some kind a plumbing issue they don’t do it, when I got my car back it had a bunch of very dirty water stains all over my car that were not there when I brought it in like they had set it under something that was dripping water . I really didn’t appreciate the fact that no one even bothered to wipe the dirty water off my car More

Very pleased! I have had my XC 60 Volvo for 1 year. I absolutely love it! It was time for the car’s first service. From making the appointment, reserving a loaner I have had my XC 60 Volvo for 1 year. I absolutely love it! It was time for the car’s first service. From making the appointment, reserving a loaner car, having the service done to receiving a text that the car was ready was a smooth, easy process. They were also able to replace a recalled part at this appointment. Adam at the service desk was courteous, professional and helpful. He took time to answer my many “how to” questions. More

Excellent customer service I am very satisfied with their customer service. I was happy to hear that my car was ready when we came back after lunch. I was impressed with excel I am very satisfied with their customer service. I was happy to hear that my car was ready when we came back after lunch. I was impressed with excellent customer service when I bought my car from their sales department and their service department’s staff are knowledgeable, kind, and helpful, too. More

Dealership is understaffed The service was great. The service team at the front desk was very helpful and fantastic! But! The car was not washed, or vacuumed. The service record The service was great. The service team at the front desk was very helpful and fantastic! But! The car was not washed, or vacuumed. The service record in the car itself was not updated. It still tells me that I need to service my car. Just need more attention to detail. And staff! More