Volvo Cars San Diego

I was recommended here by Brian at August European to get an oil leak fixed in my 2001 Volvo S40. Frank Perez helped me out with the paper work and George Collins the master tech looked at my car. The VVT an oil leak fixed in my 2001 Volvo S40. Frank Perez helped me out with the paper work and George Collins the master tech looked at my car. The VVT cam seals needed to be replaced. This is a very specific repair. It two days to complete the repair. Frank arranged a rental for me that was covered by Volvo that was a great help. The final price came in under what I was quoted. The oil leak was fixed and I am very happy with the work. Frank Perez was very professional. He gave me all the options to consider before going ahead with the expensive repair. I am very pleased with this dealership! More

Excellent and Friendly Service I recently took my car in for service and once again had top-notch service. I can always expect the best. Julio and Guspar exceeded expectations! I recently took my car in for service and once again had top-notch service. I can always expect the best. Julio and Guspar exceeded expectations! More

Julio and his team went beyond expectations - one of the S60's features are driver enabled flip down rear headrests, but for some reason one of the headrests would not tilt when the control button on the co S60's features are driver enabled flip down rear headrests, but for some reason one of the headrests would not tilt when the control button on the console was engaged. Despite a heavy workload, his technician spent several hours, disassembling the headrest mechanism and replacing the component that was not allowing the release on the headrest. They even had the courtesy to pick me up on short notice back to the service shop so that I could pick up the vehicle in time so that I would not miss meetings that I had scheduled, but were dependent on me having the car back by a certain time. More

Had visited Vovlo San Diego for 3 times last 2 months for services, they provided a great customer service, staff were very helpful, friendly, and listened very well to what was needed, Great dealership!! services, they provided a great customer service, staff were very helpful, friendly, and listened very well to what was needed, Great dealership!! More

I was looking for a used CRV for about a week when I came across a killer deal here. I drove all the way down from Orange County to this place (and a couple others). It was definitely worth the drive. Jesus across a killer deal here. I drove all the way down from Orange County to this place (and a couple others). It was definitely worth the drive. Jesus Cacerra was incredibly helpful, laid back and awesome. There was no xx with him. I dealt with a lot of jerks who wanted blow smoke up your A this week but he wasn't like that at all. He was totally honest and got me a great deal from the start. No back and forth nonsense. The manager, Glen, came over to introduce himself. He was super awesome too. The finance manager (I think Ralph) also introduced himself. No body was pompous or jerky. Upfront, stand up crew. I ended up going with a different deal (by no fault of San Diego Volvo, just ended up preferring a different call) and Jesus texted me to follow up and was so gracious about me going a different direction. No guilt or pushiness at all. He just said Congratulations and he was glad it worked out. I recommend this dealer to everyone. More

Juan communication with me were quick and straight to the point. Getting a hold of him was very easy for me. The experience was great, they had all the documents ready to go and to view for me. Finance dept point. Getting a hold of him was very easy for me. The experience was great, they had all the documents ready to go and to view for me. Finance dept was ready to go and to sign. It was a smooth and fun experience. More

Volvo was not my first choice, but it was among my top 3. Working with Richard H. changed all that. He's friendly, patient, professional and a straight shooter. He took the time to answer all my questions, n Working with Richard H. changed all that. He's friendly, patient, professional and a straight shooter. He took the time to answer all my questions, never pressured me, and in conjunction with Ralph S. (sales manager) offered me a great deal on a 2013 S60. The financing was quick and easy, and they beat credit-union rates by a quarter point - here Edgar M. was the guy in charge, he explained every number. When I took delivery of the car they had it ready and shiny. They all took the time to explain the car and helped me configured some of the features. These guys were so great that we brought them a pie, and sent a letter to the owner with our heartfelt appreciation. Last but not least, the car is awesome! More

I've been a customer for 9 years. Service is fantastic. My service is always done right and Pam is a great service rep. Volvo is lucky to have her My service is always done right and Pam is a great service rep. Volvo is lucky to have her More

I took my 2007 S80 here(Volvo of San Diego) and basically wanted some performance springs installed instead of the stock ones, which I provided from a very reputable Volvo specific aftermarket parts manufact wanted some performance springs installed instead of the stock ones, which I provided from a very reputable Volvo specific aftermarket parts manufacturer. I also wanted an emblem replacement on the rear. I took my car in very early in the morning and didn't get a call until late in the afternoon saying that they didn't suggest that I have them installed there. The rep then told me that they needed to keep my car overnight because they never got around to the emblem replacement. Not exactly sure what took place that entire day which is my main frustration. After initially quoting me a few hundred, the rep then said that it would cost $750 or more to install the springs based on their specific pay rate per this specific type of service after taking a closer look. They also said that anything related to the springs would void the warranty if directed related. It's a 1" difference in suspension height, very minimal. Similar to having a few passengers in the car, not a huge difference. So they at least referred me to an alignment specialty shop nearby who installed them for $395 within 2.5 hours time, very fast. Though I had to take my vehicle back the very next day to the same alignment shop because the car sounded super squeaky and creaky while in motion, turns out they didn't lube the plates properly, or so they suspected. That didn't work either, then I took it back again and they replaced the plate, that didn't work either. I took it back again and they adjusted the plates, still didn't work. Now as I edit this review several months later, I'm still stuck with a beautiful luxury car that creaks very loudly while riding in and can be heard audibly outside the car as well, drives me nuts, literally. I would take it back again but it would be the 4th time and I can't keep spending entire days as a business owner driving 30 minutes each way sitting at an alignment shop for hours at a time. I blame this on the alignment shop of course but I still was not impressed by the lack of communication and time wasted by this specific tech. I am not knocking Volvo overall but this experience was not great based on my experience with the Volvo tech and the quality of the referral work done. The emblem update Volvo did though turned out REALLY nice. More

First, I found a great car Volvo C30 with Safe and Sound program from Volvo website. I then requested a quote. Peter Chong from San Diego Volvo emailed me about it and we were talking for about three weeks. program from Volvo website. I then requested a quote. Peter Chong from San Diego Volvo emailed me about it and we were talking for about three weeks. I explained that I have a Honda Accord 2007 ($12K balance) for trade in. Also, I came by to drive test drive; this was on January 24, 2010. I was with my mom, Anita Serrano, as a co-signer just in case. We filled out an application where my mom would be a co-signer. The first offer has $3500 down, $12K trade in value (rather than blue book $14K), 5 yr term, about $600+ monthly. I said no. The second offer $2000 down, everything same. Then finally, no down, 5 yr term, with about 6.2 apr, less than $600 per month. We said yes but given my mom would only be on application as if she was purchasing it. But then they know that I would drive the car as it was originally for me. With my mom's about 750 credit score, we thought that the deal was a deal; we took the car that day. Jenny from Financing, however, called us to increase apr to 6.7 or $9 more payment on 29th, due to insufficient income. We agreed; so my mom had to re-sign a contract on, I think Feb 1st. Then, Jenny called to recall a car a couple of days after. We returned the car Feb. 5th; however, Jenny was unapologetic, indifferent, unsympathetic, and has no customer service whatsoever. Me and my mom drove over (with my original car Honda) next two blocks to BMW of San Diego on the same day Feb. 5th. We gave them same info. My mom had to apply or has to purchase the car. With the same income we provided them. At about $6000 more on financing (at 2.9 apr), I'm able to purchase a bigger car with "above and beyond" and efficient CSR from sales all the way up to financing. Even the receptionist was friendly. I don't understand why we could not receive the same excellence. I had to call in sick and also my mom had to take off work just so we can accommodate bad service, disorganized company, with questionable business practice at San Diego Volvo? This is unacceptable to us. More