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Volvo Cars San Antonio

San Antonio, TX

4.3
1,629 Reviews

1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,629 reviews

April 07, 2019

Good service center, lemon car San Antonio Volvo has repaired 2 check-engine lights (replaced hybrid battery thermostat and gas tank piping), a fried air suspension and an airbag ma More

by Tb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nichols
Nov 02, 2023 -

Volvo Cars San Antonio responded

Thank you TB for the feedback. We always appreciate the opportunity to service your Volvo and make sure it is working as it should. Thank you for your continued loyalty and we will see you soon! Your Principle Volvo Service Team!

April 06, 2019

Service Work As always, this Volvo dealership's service department does a very good job of taking care of the customer. I appreciate their help each time. More

by CHRISMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Breitler
Oct 26, 2023 -

Volvo Cars San Antonio responded

Thank you Chris! We appreciate your business!

April 04, 2019

I love Principle Volvo This group is professional, friendly and goes beyond to deliver excellent service! Thank you for all the questions you continue to answer, Danny, and More

by steve.ladonna1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Kenny, Danny Garza
Oct 26, 2023 -

Volvo Cars San Antonio responded

Thanks so much LaDonna! We appreciate your business!

April 03, 2019

Super people to work with! I have bought 3 cars from Principal Volvo and each time they have been a pleasure to work with! I've been driving Volvo's for over 40 years and I tru More

by BETSYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin French i n Finance was very well educated on different ways to save money! He was very helpful when setting up our arrangements for financing with my new car! , Kevin F Fitzgerald, Billy Havlic, Ricco Villarreal, Bud Pratt
Oct 26, 2023 -

Volvo Cars San Antonio responded

Thanks so much Betsy! We value your continued support and business! We look forward to serving you for many years to come!

April 03, 2019

Amazing car, Amazing customer service, Amazing company We would like to give a big thank you to Joel for finding us a beautiful suv to drive home. Also a big thank you to Austin in getting us financed! Vol More

by BIGJJJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin French, Joel Lozano
Oct 26, 2023 -

Volvo Cars San Antonio responded

Thanks so much BigJJJC! We appreciate your positive comments about your experience and look forward to seeing you again soon!

April 03, 2019

Wait for it When I set up an appointment and a loaner well in advance, I expect things to go smoothly and quickly. This is my second service appointment with thi More

by JMART78015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Nichols
Mar 21, 2024 -

Volvo Cars San Antonio responded

We are very sorry for missing the mark. Although this was a long time ago, we understand how important customer service is and a long term relationship. We have an all new team in place to serve you and look forward to another opportunity to earn your trust back. Thank you! The Principle Volvo San Antonio Team

April 03, 2019

Wally's Review The Dealership was super to work with! Everyone went the extra mile to help me get into the XC90 I wanted. It was a pleasure to work with Joel Lozan More

by wtaylor3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Lozano, Bud Pratt
Apr 03, 2019 -

Volvo Cars San Antonio responded

Wally, we are thrilled to hear that your experience at Volvo of San Antonio was a great one! We appreciate your business and hope to have the opportunity to work with you again in the future!

April 01, 2019

My experience was good. Although my car was there longer than I'd like for it to have been. The overall service was informative and I was able to receive real time informatio More

by CHEVY1955H944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik, Rocco Margiotta
Apr 01, 2019 -

Volvo Cars San Antonio responded

Chevy, we are glad to hear that you had a positive experience with our service department. We are sorry to hear that the wait to receive your vehicle was longer than anticipated, but we are glad that our team was able to provide you with peace of mind and an overall positive experience. We hope to work with you again in the future!

April 01, 2019

30,000 mile service and new tires. Staff was great; very professional and friendly. Car was clean and runs great; which is what I want from a service department. Thanks to everyone who More

by RRSANCHEZ21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Margiotta, Peyton Thompson
Apr 01, 2019 -

Volvo Cars San Antonio responded

rrsanchez, we are so glad to hear that you had a positive experience at Volvo of San Antonio. We appreciate the kind words and hope you will come back and see us again soon!

April 01, 2019

Wonderful experience The people were great to work with. Daniel was thorough in meetjng my needs and wants. I couldn’t be happier with my experience at Volvo! More

by allisonpamplin21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lozano, Bud Pratt
Apr 01, 2019 -

Volvo Cars San Antonio responded

Allison, thank you so much for the great review and for choosing Volvo of San Antonio for your recent purchase. We are glad to hear that your interactions with Daniel and Bud were positive and we hope to work with you again in the future!

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