
Volvo Cars San Antonio
San Antonio, TX
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My care was fixed and I am satisfied I didn't even call them regarding my last visit, they called me and when they found out my radio had not been fixed, they insisted I come back in unti I didn't even call them regarding my last visit, they called me and when they found out my radio had not been fixed, they insisted I come back in until they pinpointed the problem (which they did). They also fixed another issue I sort of sprang on them at the least second regarding my brakes. I was also provided a loaner which came in very handy. More
Great experience Easy. Volvo makes it so simple to do everything prior to coming in, cutting down the wait time. Mornings are busy, so being able to drop off you car a Easy. Volvo makes it so simple to do everything prior to coming in, cutting down the wait time. Mornings are busy, so being able to drop off you car and get a loaner quickly is much appreciated. More
Great experience as always. The customer service was excellent. He offered a loaner without me asking for one. He did not try to push me into getting additional service done, but The customer service was excellent. He offered a loaner without me asking for one. He did not try to push me into getting additional service done, but was informative as to what I should get at this time. He explained to reasons why the service was needed in a easy to understand way. More
Easy Service Easy to set up a service. My car needed its 40,000 maintenance. I called and spoke with Jim and my service was booked with a loaner car for the next Easy to set up a service. My car needed its 40,000 maintenance. I called and spoke with Jim and my service was booked with a loaner car for the next day. When I arrived my info was in the computer and I was on my way to my office quickly. Jim called in the afternoon to give me a heads up and my car was ready that afternoon. More
Excellent Service Once again, Volvo did an outstanding service. I was notified of a need for service; given a loaner for the time of service; and received an explanatio Once again, Volvo did an outstanding service. I was notified of a need for service; given a loaner for the time of service; and received an explanation of the work that was required when I was given my copy of the invoice. Involved individuals were professional, courteous, friendly, helpful, efficient. I am once again enjoying all the special features of my S60. Keep up the stellar service, Team Volvo! More
Comment My experience was awesome! My salesperson found us a vehicle more than I dreamed of. The price was right! Everything was done online and so easy, all My experience was awesome! My salesperson found us a vehicle more than I dreamed of. The price was right! Everything was done online and so easy, all we had to do was sign our papers and drive home! More
Thank you Kevin Nichols! Excellent Service! Thank you Kevin Nichols' for your prompt and excellent customer service from your department. Kevin answered all my questions. Service Team quickly Thank you Kevin Nichols' for your prompt and excellent customer service from your department. Kevin answered all my questions. Service Team quickly took care of my vehicle and delivered it cleaned and washed. I am a returning customer. Service here is consistent and excellent. Thank you! More
Good buying experience The sales person I dealt with was Lauren. We had communicated by email and I requested that she phone me on a particular day. That's exactly what she The sales person I dealt with was Lauren. We had communicated by email and I requested that she phone me on a particular day. That's exactly what she di, unlike another company who bombarded me with emails and phone calls. So she listened to what I requested. We did virtually everything over the phone or in emails and so when I went into the showroom I was there for a limited time. I do recommend you visit with the dealership and with Lauren. Let them know that's who you wish to deal with. Even the finance person knew what I was there to sign and didn't try to force me to take on any additional offers. More
Routine maintenance check. Outstanding from Rocco on down. Made an appointment, they were ready and on time, had my car back in just over two hours and that included a car wash Outstanding from Rocco on down. Made an appointment, they were ready and on time, had my car back in just over two hours and that included a car wash. Cannot beat that. More
Quick and Easy Took my 2015 XC60 for service without a previous appointment as I'm on the road and away from San Antonio 90% of the time. They were able to get me in Took my 2015 XC60 for service without a previous appointment as I'm on the road and away from San Antonio 90% of the time. They were able to get me in and took care of my Volvo needs in no time. Thank you!! More