Volvo Cars San Antonio

Excellent Customer Service I was early for my appointment by over 30 minutes but was not expected to wait and was taken care of immediately. When my advisor came in, he asked m I was early for my appointment by over 30 minutes but was not expected to wait and was taken care of immediately. When my advisor came in, he asked me several questions about the car in addition to what I had taken it in for (my check engine light came on). I then had to ride with the mechanic - Michael to see if we could replicate a noise I sometimes hear as I drive the car. Michael turned on the engine and the engine light was not on after it had been on for 3.5 days! I attribute that part to prayer as I prayed fervently on the way to dealer as who likes to drive with a check engine light on during rush hour traffic? I was thankful for answered prayer, but through all the rest of the drive time with Michael, he was kind and worked with me in a sweet and compassionate way that did not make me feel less than or maybe even crazy! My car was ready within three hours. Great service and kindness beyond expectations. More

oil change and tire rotation I continue driving to San Antonio from Boerne because this dealership continues to provide excellent service. My volvo cx90 is 10 years old and I hav I continue driving to San Antonio from Boerne because this dealership continues to provide excellent service. My volvo cx90 is 10 years old and I have had no trouble with my car because the service technicians know their job. I have complete confidence in the Volvo service team. Cecilia Fuentes More

excellent service Professionalism and kindness. perfect timing, except that the dealership is far away from home It wold be great to have a Volvo dealership close to t Professionalism and kindness. perfect timing, except that the dealership is far away from home It wold be great to have a Volvo dealership close to the north side of town More

Service is amazing, but I feel we pay for it. I bought this car as a certified used vehicle from this dealership. I have zero complaints about the service personnel I've had dealings with thus fa I bought this car as a certified used vehicle from this dealership. I have zero complaints about the service personnel I've had dealings with thus far, but I do feel that the service pricing is certainly at a premium. I mean, will you be offered a loaner car and even pick up from your office? Yes! But, will replacing the windshield wipers cost you about $200? The answer is also, yes! Will I buy another Volvo? Not sure on that question. The car runs great when I get it back from service, but seems to have an ongoing list of seemingly minor repairs which always add up to at least several hundred dollars extra when I take the car in for regular maintenance. The latest was sensors related to the valve stems were leaking air to the tune of over $400. More

Best buying experience One of the easiest and best experience that I have ever had in dealing with a car. Lauren, our saleswoman was just superb, profesional, considerate, One of the easiest and best experience that I have ever had in dealing with a car. Lauren, our saleswoman was just superb, profesional, considerate, attentive to details and so accommodating. I can't say enough about how impressed and satisfied we are with this transaction. I was able to do all the transaction over the phone and directly with Lauren. Saved me so much time and hassle. More

Efficient Service The dealership helped check me in and get me in a loaner vehicle very quickly. They kept me updated on the status of my vehicle and resolved the issue The dealership helped check me in and get me in a loaner vehicle very quickly. They kept me updated on the status of my vehicle and resolved the issue efficiently and completely. More

All aspects were handled very well. All the sales reps were very nice. I saw the car online. It was sent to me in Oklahoma. All the staff worked me through the process. I appreciate the All the sales reps were very nice. I saw the car online. It was sent to me in Oklahoma. All the staff worked me through the process. I appreciate their support on selecting a Carrier to deliver the car to me. More

Three week old 2017 XC90 Inscription The Service Dept took care of a problem with our new SUV's battery. The car was ready the afternoon the same day we dropped it off. Software was updat The Service Dept took care of a problem with our new SUV's battery. The car was ready the afternoon the same day we dropped it off. Software was updated. More

Jim For President Dealing with Jim is ALWAYS easy. Each time I take the car in, for an oil change, or whatever, my Dad (who is a mechanical engineer) always says, "Did Dealing with Jim is ALWAYS easy. Each time I take the car in, for an oil change, or whatever, my Dad (who is a mechanical engineer) always says, "Did you talk with Jim?" To which I say...."Yes, Dad." More

Volvo found our car Volvo, Miguel continued to try and help my wife find a good preowned certified car that fit all of our Wishes. We had very specific ones and it took 3 Volvo, Miguel continued to try and help my wife find a good preowned certified car that fit all of our Wishes. We had very specific ones and it took 3 months but Miguel called as soon as they found it and the deal was done smoothly in 2 days (went for a test drive the 1st day). They worked around our schedule in every way and made it simple to get our cool V60. Jerry More