
Volvo Cars San Antonio
San Antonio, TX
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60,000 Mile Maintenance Jim Breitler has always been very helpful and courteous when I come in for a maintenance on my car. A loaner car was provided which was clean and had Jim Breitler has always been very helpful and courteous when I come in for a maintenance on my car. A loaner car was provided which was clean and had plenty of gas for my business in San Antonio. I was notified when my car was ready. Other than having to return the car shortly after leaving for a loose wire, the overall service was exceptional. More
Great Customer Service Billy Havlic was our sales person. He was patience and very informative. He took his time and helped us make a good decision for us. An employer is on Billy Havlic was our sales person. He was patience and very informative. He took his time and helped us make a good decision for us. An employer is only as good as the people who work there. More
Purchased new Volvo Overall the experience was decent. At first, it really didn't seem like they wanted to make deal so I nearly walked away. If you already have financin Overall the experience was decent. At first, it really didn't seem like they wanted to make deal so I nearly walked away. If you already have financing the finance manager will try to pressure you into financing with them. He was not the most pleasant person and seemed to care only about increasing his commission and less about the customer. However, my salesperson was very patient and kind so that made up for the lack of friendliness the finance manager displayed. More
Service personnel extremely helpful and curtious. All was exceptional except when I took the car home, Notice black finger prints on door near driver's window, Car was washed but a lot of dirt s All was exceptional except when I took the car home, Notice black finger prints on door near driver's window, Car was washed but a lot of dirt splotches on rear tailgate. Wasn't advised prior to service that software update would cancel/reset some settings, e.g., side mirrors had to be reset to fold in when car locked, clock had to be reset, and memory seat setting had to be reset. All in all I am highly satisfied with the service experience. More
Thorough service Received an estimate for work before proceeding and it was accurate. Waiting area is nice, clean and service was fairly quick. No surprises. Nice peop Received an estimate for work before proceeding and it was accurate. Waiting area is nice, clean and service was fairly quick. No surprises. Nice people. More
Best Ever I was totally satisfied with the service I received!!! I have been to Volvo in Hawaii, Georgia and even El Paso, TX and this by far was the best expe I was totally satisfied with the service I received!!! I have been to Volvo in Hawaii, Georgia and even El Paso, TX and this by far was the best experience ever. Everything from making the appointment to driving my car away. The biggest thing. NO SURPRISES - those unexpected cost that you get after your car is being serviced. My Service Rep briefed me on everything that would happen and notified me of all changes. Through the entire process, I felt like they were taking care of me. And as my daughter said to Mr. Jim Breitler (Service Rep), Welcome to the family. More
Great customer care. Right vehicle, Right price, Great people! Delwyn was very attentive he made sure all questions were answered promptly got the folks from finance invol Right vehicle, Right price, Great people! Delwyn was very attentive he made sure all questions were answered promptly got the folks from finance involved as soon as we had our deal and we were done. Very nice folks to do business with. Thanks again. More
Timely and professional service Overall a good experience especially timely service to my vehicle. Kevin kept me informed and was very professional throughout. The very was cleaned a Overall a good experience especially timely service to my vehicle. Kevin kept me informed and was very professional throughout. The very was cleaned and ready for pick-up when I arrive. More
My experience was great! Very convenient process! It was very easy and family friendly. We originally stopped by to test drive while our children were in school. We ended up Very convenient process! It was very easy and family friendly. We originally stopped by to test drive while our children were in school. We ended up being able to look at our options, test drive, and complete finance paperwork just in time for us to make it back to the other side of the city. The next morning we made out decision on which vehicle to purchase and by evening we went in to sign the documents and were able to take the car home with us that evening. Our sales person was very knowledgeable and prepared. He made sure our vehicle was VERY clean and ready to go by the time we got there. Overall, it was a great experience and we will be back! More
GOOD TIL The first part of the process was awesome. Purchased my car a week ago. was supposed to get a call back on the extended warranty I wanted to purchase The first part of the process was awesome. Purchased my car a week ago. was supposed to get a call back on the extended warranty I wanted to purchase but a whole week have gone by without a call back. they did send me cookies. More