
Volvo Cars San Antonio
San Antonio, TX
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Another GREAT experience! I am never disappointed in the level of service or quality that I receive at the Volvo dealership. Everyone is always friendly (even at 7:30 in the mo I am never disappointed in the level of service or quality that I receive at the Volvo dealership. Everyone is always friendly (even at 7:30 in the morning!) and professional. Another point worth mentioning is the "additional" items that make a customer feel welcome. During my service stay, I had to work and the Wi-Fi and coffee made me feel like I was in the office. This means the world to me as I have deadlines to meet. This made being there convenient for me. Much appreciated! In addition, Daniel Garza, took time out to explain the new features of a car I was very fond of in the showroom. His knowledge was on point and he was a joy to speak with. I did not get that pushy, salesy vibe. Great job, Daniel! I have been a long time Volvo owner and I cannot see any other car in my future! Thank you for this experience! More
40,000 Mile Service on my XC 60 Volvo The service that I received on my Volvo was exceptional .The quality of the work and the professional knowledge , attitude and cour The service that I received on my Volvo was exceptional .The quality of the work and the professional knowledge , attitude and courtesy of all that were involved in my service was exemplary . I , along with my car , were taken care of in a most satisfactory manner . Jim Breitler ( My Service Advisor ) needs to be recognized as a very valuable member of the Volvo Team . His efforts to see that everything was done as per my request , explanation of all that needed to be done , work completed in a timely manner and the genuine concern that he was sincerely interested in seeing that everything was done correctly , to both his satisfaction and mine reflect great credit upon himself and the Volvo Dealership . More
Friendly Customer Service First looked up the car online and then called to make an appointment with sales representative. They returned my call quickly and was able to set an First looked up the car online and then called to make an appointment with sales representative. They returned my call quickly and was able to set an appointment up the next day to take a look at the car. Everyone was friendly and helpful and had a smooth experience. More
Yearly maintenance service It was very easy to arrange for an appointment and to provide transportation for me. Jim was very helpful and carefully explained to me the nature of It was very easy to arrange for an appointment and to provide transportation for me. Jim was very helpful and carefully explained to me the nature of the service. I asked a question which really belonged in another department, but he took the time to get the answer for me. The service was finished earlier than I was expecting More
Great Service... Great Teamwork I have been a longtime Volvo owner; so, I was not surprised by the exceptional service I received from my service manager, Kaley. I took my S60 in for I have been a longtime Volvo owner; so, I was not surprised by the exceptional service I received from my service manager, Kaley. I took my S60 in for routine maintenance and to have new tires installed. The process was seamless, and everything was delivered as promised. In addition, I utilized a loaner vehicle, and I was particularly impressed with the attention to detail and hospitality I received from the loan vehicle manager, Brianna. This included her tracking down my much-loved Baltimore Orioles’ car magnet that had been misplaced during the complimentary detailing of my car after service. Brilliant! More
Great Service and everyone courteous and attentive to our ne As soon as we got to service someone was already greeting us outside. Excelent staff and very attentive to our needs... Yes, I am planning to get my As soon as we got to service someone was already greeting us outside. Excelent staff and very attentive to our needs... Yes, I am planning to get my car service at volvo in San Antonio, Tx. More
Great Deal & Customer Service Came from Austin to buy an XC90. Bill and Ray were great to work with and were willing to entertain my aggressive offer. They countered with a great p Came from Austin to buy an XC90. Bill and Ray were great to work with and were willing to entertain my aggressive offer. They countered with a great price and I accepted! More
Fast service, super nice Wonderful to work with. I made my appointment online, was able to reserve a loaner, everyone was super nice, and our work was done in like 3 hours top Wonderful to work with. I made my appointment online, was able to reserve a loaner, everyone was super nice, and our work was done in like 3 hours tops - 3 recalls, 10K mile service, and car wash. Amazing! More
Had some work done on A/C, brakes, and transmission. Bryan Gonzales was very professional with me. He greeted me as I drove up, explain to me the discovered problems, and helped me with financial assist Bryan Gonzales was very professional with me. He greeted me as I drove up, explain to me the discovered problems, and helped me with financial assistance on my bill. I will use him again when I have service needed on my cars. More
Room for Improvement Compared to previous service visits at Volvo, this one lacked in some areas. While the overall experience was pleasant, it was not the usual exceptio Compared to previous service visits at Volvo, this one lacked in some areas. While the overall experience was pleasant, it was not the usual exceptional service I could expect in the past. More