Volvo Cars San Antonio
San Antonio, TX
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Excellent advisors always keep me in the loop, let’s me prioritize on repairs as I have an older vehicle needing a lot of work. always keep me in the loop, let’s me prioritize on repairs as I have an older vehicle needing a lot of work. More
So pleasant Attentive and friendly whenever I bring my car in. Very pleasant staff to deal with. Very informative with the service needed. Waiting area is clean a Attentive and friendly whenever I bring my car in. Very pleasant staff to deal with. Very informative with the service needed. Waiting area is clean and comfortable. More
Five Star Attention like always Erik Juarez is a great asset for Volvo. The guy takes the time to listen to the client's concerns and offers options to come up with a solution. I lov Erik Juarez is a great asset for Volvo. The guy takes the time to listen to the client's concerns and offers options to come up with a solution. I love that! It was a huge disappointment in service before because they did not care about the opinion of the client. They would give me a huge invoice without the options of breaking down what needed to be done. I have been driving Volvo for more than 20 years and couldn't be happier how the San Antonio Volvo is evolving for the best! Dr. Regalado More
Always a pleasant experience Kevin is beyond awesome. Very thorough with explanation of services and potential costs. My favorite part about Volvo! I’m on my third Volvo so I gues Kevin is beyond awesome. Very thorough with explanation of services and potential costs. My favorite part about Volvo! I’m on my third Volvo so I guess you could say your doing something right. More
Buying from Volvo of San Antonio From the moment I got on the phone with Billy about the vehicle to having him explain the details of the car to my wife, the experience was comfortabl From the moment I got on the phone with Billy about the vehicle to having him explain the details of the car to my wife, the experience was comfortable. Of course trying to negotiate a final price is part of the process and this can become a tough experience but with this dealership it went well. More
Awesome Mr. Erik Juarez was awesome and skilled at the planning and execution of my vehicle getting repaired while making superb recommendations to better my Mr. Erik Juarez was awesome and skilled at the planning and execution of my vehicle getting repaired while making superb recommendations to better my experience. More
Jim Jim Jim! I can not say enough about the service I received at the dealership. I had to have my car towed because I live completely out of the area. Jim called I can not say enough about the service I received at the dealership. I had to have my car towed because I live completely out of the area. Jim called me as soon as it arrived and went above and beyond to make sure my needs were met. He continued searching for my extended warranty to make sure parts were covered and kept me up to speed on each process of the cars repairs and their cost. Jim had my cars repaired completed before the scheduled date and it drives like a dream. When you have a service team who goes out of their way to make sure you are satisfied and that continues through the life of your car you guarantee a returning customer. Volvo is a great car, the service that goes along with the car matches equally! More
Easy Process I already did my home work on the car that i purchased. Daniel Garza made it very easy and help me get the car home. That was a personal touch. I already did my home work on the car that i purchased. Daniel Garza made it very easy and help me get the car home. That was a personal touch. More
Vehicle repair As always I was treated very well. My service adviser Jim kept me informed throughout the whole process. Jim had also provided me with a quote on wh As always I was treated very well. My service adviser Jim kept me informed throughout the whole process. Jim had also provided me with a quote on what the out of pocket cost was going to be on my vehicle and when it came time to pay the quote was spot on, very nice. I was provided with a loaner vehicle while my vehicle was in the service department getting worked on and as always the loaner vehicles are well kept and pleasant to drive. More
Fuel leak Reported smelling gasoline vapors for two years during routine maintenance. Finally requested a more thorough investigation. According to the servi Reported smelling gasoline vapors for two years during routine maintenance. Finally requested a more thorough investigation. According to the service dept., a "smoke test" revealed a defective O-ring seal at the gas tank. Returned the XC-90 two months later, for same problem. This time a cracked transmitted was reported. Research on the internet revealed that this model had experienced many fuel leaks but Volvo refused to pay for any of hte repairs because they said it was normal wear. Having never had a problem with any other vehicle, I feel like they have taken advantage of me by not finding the problem earlier and for requiring me to pay $900 for this repair. More