
Volvo Cars San Antonio
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 1,632 reviews
Service Review Wonderful experience every time. Kevin and the staff are always great to work with and I trust his opinions on what needs to be done. Wonderful experience every time. Kevin and the staff are always great to work with and I trust his opinions on what needs to be done. More
Very good service! Everyone in the service department was great. We took our vehicle in for a tire issue. They took extra care and ordered a new tire for the replaceme Everyone in the service department was great. We took our vehicle in for a tire issue. They took extra care and ordered a new tire for the replacement. They provided a loaner vehicle for the day and called when the work was complete. More
Excellent as usual. I drive quite a bit and so need my car serviced every 3-4 months. Kevin Nichols is always there to make sure my car is taken care of. His and the re I drive quite a bit and so need my car serviced every 3-4 months. Kevin Nichols is always there to make sure my car is taken care of. His and the rest of the team's professionalism and customer service is always appreciated. More
good service I was given prompt attention, did not wait more than 3 minutes, was given a ride to work, called in 2 hours to tell me the problem was fixed, picked u I was given prompt attention, did not wait more than 3 minutes, was given a ride to work, called in 2 hours to tell me the problem was fixed, picked up, taken back to the dealership and made my lunch appointment that I had considered missed. More
Service with a Smile Brought my baby in for her 60K service. Check in was fast, efficient and I was back on the road in 10 minutes. Jim Breitler is always professional, pl Brought my baby in for her 60K service. Check in was fast, efficient and I was back on the road in 10 minutes. Jim Breitler is always professional, pleasant and the staff are always accommodating whether it's 7 am or 5 pm. More
Excellent as I expected. I got a flat tire while driving into the dealer when I hit the curb. It happens to be a sharp tile edge. My mistake. However, even if usual or expect I got a flat tire while driving into the dealer when I hit the curb. It happens to be a sharp tile edge. My mistake. However, even if usual or expected, the cost of replacing a tire at the dealer is absurd since there is no added value versus a "discount" tire supplier. The added cost of changing oil and basic service is irrelevant compared to the added value obtained. They know what needs to be done, when, what to check and inspect to avoid car trouble on the road. They keep register of what you have done on the vehicle. And the service is excellent in terms of timing, courtesy etc I recommend their service if you want your car to last long, I have had to Volvo's lasting 250.000 miles just observing Volvos recommended maintenance schedules, More
AMAZING! Excellent service I will never change to another dealership or brand! I am a proud VOLVO customer since 2011 Kaley is so amazing! She provided an excellent service. I will never change to another dealership or brand! I am a proud VOLVO customer since 2011 Kaley is so amazing! She provided an excellent service. More
Excellent service Bryan Gonzalez provided excellent service to us. The loaner vehicle was ready at the time that we drop our Volvo XC90 and it was ready th same day. Bryan Gonzalez provided excellent service to us. The loaner vehicle was ready at the time that we drop our Volvo XC90 and it was ready th same day. Thank you Bryan More
Service My tire was flat, Volvo had tow truck pick my husband up. Volvo provide a loaner car and tire was replaced the next day. Wonderful service. My tire was flat, Volvo had tow truck pick my husband up. Volvo provide a loaner car and tire was replaced the next day. Wonderful service. More
Scheduled service appt First I would not recommend this Volvo dealer to anyone for the following reason when I came in the door I was greeted by the service advisor Phillip First I would not recommend this Volvo dealer to anyone for the following reason when I came in the door I was greeted by the service advisor Phillip and he started my paperwork but in the middle he handed me off to someone else and he did not explain what was going on. The second person I was handed off to was very professional, friendly, and very informing about my military and veterans discount. I have had service here several time and I have mentioned several times I was retired military and no one offer this form of discount to me. Also I understand they are the only Volvo dealer of San Antonio but I can go some where else and get the same service with the same quality it even better much cheaper. Again this is why I have chosen not to use this dealership for service because of the lack of customer service More