
Volvo Cars San Antonio
San Antonio, TX
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March 14 Service My experience was very good. The process was easy and quick. The service advisor was friendly and explained my service well. Wish I didn't have to My experience was very good. The process was easy and quick. The service advisor was friendly and explained my service well. Wish I didn't have to come back in to get my windshield sprayer fixed though. (Part had to be ordered.) More
Awesome Customer Service Bryan has done a great job at making me feel like I am part of the Volvo family. He ensures I am well taken care of with water or coffee and explains Bryan has done a great job at making me feel like I am part of the Volvo family. He ensures I am well taken care of with water or coffee and explains everything to me in great detail. My vehicle is always returned to me clean and better than when I dropped it off. I recommend this dealership to anyone that needs their vehicle taken care of. More
Service The Service Director Rocco Marriotta was very helpful and professional when there seemed to be a breakdown in communication as to vehicle readiness ti The Service Director Rocco Marriotta was very helpful and professional when there seemed to be a breakdown in communication as to vehicle readiness time frame. More
Excellent service I was greeted, given coffee and water. They repair the wiring in my lightbulb. And even offered to take me to the post office while my car was being r I was greeted, given coffee and water. They repair the wiring in my lightbulb. And even offered to take me to the post office while my car was being repaired. The price was reasonable and the job is completed quickly. Love this place More
Great service! I had to have my brake pads and roters replaced. Service was excellent. It took about 1.5 hours and cost less than the quoted price. I had to have my brake pads and roters replaced. Service was excellent. It took about 1.5 hours and cost less than the quoted price. More
Great service always a pleasure to work with Kevin Nichols and Matt Forsberg, Kevin for his follow up after service and Matt for his thoroughness while working on m always a pleasure to work with Kevin Nichols and Matt Forsberg, Kevin for his follow up after service and Matt for his thoroughness while working on my cars for any problems. More
Non-Volvo battery failed in 12 months. I was so surprised to have a battery fail in just twelve months that it didn't believe that was the problem. The Volvo service guy walked me through i I was so surprised to have a battery fail in just twelve months that it didn't believe that was the problem. The Volvo service guy walked me through it by phone. I got the car jump-started, took it in and Volvo Service ran full systems checks and got me on the way again with a reasonably priced replacement. (I should have gone to Volvo 12 months earlier.) More
Wonderful service!!! Top shelf service staff. Really take care of my needs. Always enjoy dealing with the service department at this dealership. I would highly recommend Top shelf service staff. Really take care of my needs. Always enjoy dealing with the service department at this dealership. I would highly recommend them to anyone. More
Outstanding, courteous service Very knowledgeable staff, prompt service. My service options were clearly explained to me, without undo pressure to choose one over the other. The Very knowledgeable staff, prompt service. My service options were clearly explained to me, without undo pressure to choose one over the other. The waiting area was outstanding, with workstations to set up a laptop to do work while I waited. There were snacks and beverages (hot/cold). On another note, I was struck by the friendliness of all the staff, even those with whom I did not have direct interaction. Even in passing, employees greeted me with a friendly "good morning" and, when it looked like I might be looking for something, offers to help. More
Pleasantly Surprised by Quality of First Service Visit Just took my 2017 Volvo XC-90 Inscription in for its 10,000 mile factory paid for service. While the dealership is located some distance from us, the Just took my 2017 Volvo XC-90 Inscription in for its 10,000 mile factory paid for service. While the dealership is located some distance from us, the service was efficient and friendly. There was a not entirely unexpected issue with the firmware download that entailed an extra hour or so of delivery time, but the service rep kept me informed throughout the process, and my car was returned to me "Showroom Clean!" Had the tires rotated & balanced at my expense, but the car continues to impress me as the best I have ever owned - including several Mercedes & a recent Range Rover! More