Volvo Cars San Antonio

Great Service and professional! I had a wonderful experience with David Mora who contacted me after I submitted my interest on a vehicle. It took me a bit longer to get there to tes I had a wonderful experience with David Mora who contacted me after I submitted my interest on a vehicle. It took me a bit longer to get there to test drive, etc, but by no means was he ever pushy or bothersome to get me in there. When I finally did, it was such a easy and smooth experience that I really didn't think I would drive off that same day with my new vehicle. Everyone I met was very professional and so nice. Thank you Volvo of San Antonio for such a warm and pleasant experience! I will definitely be purchasing my next vehicle for my daughter there in the near future! More

Always great having my vehicle serviced here. This is my second vehicle purchased from this location and I always have my maintenance done here as well. I have never had anything but the best serv This is my second vehicle purchased from this location and I always have my maintenance done here as well. I have never had anything but the best service from the Service Dept which followed up a stellar experience with the sales folks. I have turned family onto this location and wouldn't hesitate to do it again. More

great I give a 9 out of 10.I was very pleased with my service and my rep everything went smoothly the service meet all my expectations. I give a 9 out of 10.I was very pleased with my service and my rep everything went smoothly the service meet all my expectations. More

Tire pressure inflation light indicatior On our way to San Antonio our tire pressure light indicator came on. We stopped to check our tire pressure and sure enough it was low. We added air to On our way to San Antonio our tire pressure light indicator came on. We stopped to check our tire pressure and sure enough it was low. We added air to the tire but with in 20 miles it was low again. We turned back and returned to our home. We contacted Philip Carroll, Volvo of San Antonio service manager and asked that he return our call. When we got home, after several inflation stops, I took the tire off the car and found a nail. I plugged the hole. Next morning we left for San Antonio bright and early. Philip called us soon after getting into work and asked us to bring the car in to have the tire checked. It turned out that the puncture was to close to the edge of the tire for it to be fixed properly and the technician' s assessment indicated that the tire had to be replaced. A new tire was available in town but would not be at the store until the next day. Philip made all the arrangements, our car was fixed with minimal inconvenience and the situation was successfully resolved. We continue to be impressed with the service we have gotten at Volvo of San Antonio over the last 5 years and in particular with Mr Carroll and his attention to detail and customer service. Again thank you Philip for an excellent job. More

Return purchaser This is my second Volvo purchase and I am very happy with my decision to return . My sales agent , Lauren has friendly and helpful but never pushy. I This is my second Volvo purchase and I am very happy with my decision to return . My sales agent , Lauren has friendly and helpful but never pushy. I loved the car and experience at Volvo. Customer service is everything so Volvo Center in SA is an A+ business. A week later I also want to say thank you for the cookies that were sent to me through the mail. I highly recommend this dealership as well as their product to all my friends! Sincerely! More

Great service! I am always treated well when I take my car in for service. All services are explained to me and they keep me informed of any items that will need at I am always treated well when I take my car in for service. All services are explained to me and they keep me informed of any items that will need attention in the future. More

40k Mike service thankful for Kevin in service for providing me updates in a timely manner. They were able to track down warranty information for my audio and video o thankful for Kevin in service for providing me updates in a timely manner. They were able to track down warranty information for my audio and video options on my vehicle. I have always received great customer service at this location. Thank you for taking care of our vehicle. More

The service provided was excellent. We brought in our Volvo because we were having problems with Key FOBS. Each time they were used a message appeared that the battaries needed replaci We brought in our Volvo because we were having problems with Key FOBS. Each time they were used a message appeared that the battaries needed replacing, even after new battaries installed. The service department determined that the problem was that software was required. The upgrade was installed at a cost of $208.37. Upon receiving the car the same message appeared again. We had to leave the for further analysis. It was later determined that the problem was the key Fobs and had to be replaced. at an additional cost of $499.97. Not sure that the software upgrade made any difference. More

Recent Scheduled Maintenance on my C70 My visit to the service center of Principle Volvo so San Antonio was to have regularly scheduled maintenance on my 2012 C70. As always, it was a most My visit to the service center of Principle Volvo so San Antonio was to have regularly scheduled maintenance on my 2012 C70. As always, it was a most pleasant experience. The staff could not be more friendly, helpful and accommodating of my needs and schedule. Jim Breitler, my service advisor, is truly a knowledgable professional who who always greets guests with a friendly and most helpful demeanor. He took the time to make sure everything was explained in advance and inquired as to whether or not I had any additional requirements. He kept me informed as to the progress of the work and went over everything upon my return. I would recommend him and the dealership to anyone who might be interested in a new or used vehicle. More

First Impression of Volvo of San Antonio I was greeted immediately by Philip Carroll who listened to my requests and took over from there to insure that all of my needs were met. This was my I was greeted immediately by Philip Carroll who listened to my requests and took over from there to insure that all of my needs were met. This was my first time here and it was my 10,000 mile checkup, although I only had 2800 miles on the car. I was well pleased with the service and will be back at the next interval. More