
Volvo Cars San Antonio
San Antonio, TX
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Joel was fair and did a great job Joel worked with me on helping me buy a 2017 S60 T5. He helped me trade in my car for a fair value, and he was open and transparent about everything. Joel worked with me on helping me buy a 2017 S60 T5. He helped me trade in my car for a fair value, and he was open and transparent about everything. Stephen was also great to work with in finance. And, a week later, I still love the car. Volvo was happy to help repair a couple cosmetic issues with the vehicle I purchased. More
Regular Maintenance Great service as usual! Went in for regular maintenance and was kept updated regularly on how everything was going. Everyone was courteous and very he Great service as usual! Went in for regular maintenance and was kept updated regularly on how everything was going. Everyone was courteous and very helpful. More
Check engine warning light After extensive ( 3 hours) wait while my vehicle was diagnosed for engine warning light. I complained, and was advised that they were having difficul After extensive ( 3 hours) wait while my vehicle was diagnosed for engine warning light. I complained, and was advised that they were having difficulty identifying the source. Shortly afterward I was provided with a loaner. I really appreciate being provided with transportation as I had other important commitments . Imust say this was a return of a prior service provided for the same problem. Anyway I appreciate the service I received and the issue was resolved. Thank you More
Very Good Experience From the time I met salesman Joel Lozano inquiring about the new S90 at the S.A. car show he was nothing but professional, courteous in dealing with m From the time I met salesman Joel Lozano inquiring about the new S90 at the S.A. car show he was nothing but professional, courteous in dealing with my wife and me and knowledgeable regarding the vehicle. So, I bought one and the experience was very pleasant. To date, the Service Department seems to be on top of their game. Joel Lozano has continuously followed up with us to make sure we are happy with our purchase. I would recommend folks looking at Volvo to visit with Joel. More
Best Experience When Buying A New Car From my first call to check on the availability of a certain vehicle to the delivery of that same car we knew Ricco Villareal was a consummate profes From my first call to check on the availability of a certain vehicle to the delivery of that same car we knew Ricco Villareal was a consummate professional. All the people we met at Volvo of San Antonio made the buying experience a pleasure. Many thanks to Ricco and the entire staff, and the homemade chocolate chip cookies we received at home the week after the sale was just an added bonus!! I would recommend purchasing from Ricco to anyone. He followed us all the way through every step of the sale. More
Excellent experience Daniel Garza is an excellent salesman. He is knowledgeable, personable, and patient. We were hit head-on in a multi-vehicle freeway accident in our 6 Daniel Garza is an excellent salesman. He is knowledgeable, personable, and patient. We were hit head-on in a multi-vehicle freeway accident in our 6 month old XC60 T6 (it saved our lives and protected us from serious injury). When it was ruled a total loss, we immediately agreed we would return to Daniel and Principle Volvo of San Antonio. The entire staff from sales to service demonstrates excellent customer service. More
Great Service! The service was outstanding, we dropped our car off and got a car loaner within 15 minutes. Our car was completed within the time frame that they had The service was outstanding, we dropped our car off and got a car loaner within 15 minutes. Our car was completed within the time frame that they had told us. More
Lower beam light bulbs Awesome Service Department. I had the best experience at Volvo of San Antonio. Everyone at the Service Department were very courteous and worked tog Awesome Service Department. I had the best experience at Volvo of San Antonio. Everyone at the Service Department were very courteous and worked together as a great Team! More
We felt valued! From the moment we first spoke to Billy, we felt like our business was the most important business that would be conducted that day. Everyone in the From the moment we first spoke to Billy, we felt like our business was the most important business that would be conducted that day. Everyone in the show room spoke to us, offered us refreshments, made sure we had been assisted, and made light conversation with us throughout the process. All of our questions were anticipated and answered in as much detail as we needed. We were in a very big hurry that Saturday morning when we bought the car and asked if we could take care of all of the paperwork and detailing on Monday. Everyone was so kind and cooperative in working with us to make that happen. When we took the car back in on Monday, the process we went through with Stephen was seamless. We left the car there for detailing and window tenting and when I returned to pick up the car, Billy sat in the car with me and took the extra time and care I needed to feel comfortable with all of the new technology that was so new to me. It was a wonderful experience start to finish! This is my fourth Volvo and I am already loving it as much as I have my first three! More
Excellent service This is our sixth Volvo; five have been purchased and serviced at Principle Volvo. The most recent service was needed to replace broken rear light co This is our sixth Volvo; five have been purchased and serviced at Principle Volvo. The most recent service was needed to replace broken rear light cover (driver was at fault). Scheduling the work was easy and the actual service was provided timely. Kaley was professional and pleasant throughout the process. As in the past, we are pleased with the friendly and efficient service this dealership provides. Thank you, Kaley! More