Volvo Cars San Antonio

Super impressed and satisfied I'm temporarily stationed here in San Antonio (1100 miles away from home), and of course as Murphy's Law would dictate, an Urgent Service light popped I'm temporarily stationed here in San Antonio (1100 miles away from home), and of course as Murphy's Law would dictate, an Urgent Service light popped up on my 2006 Volvo S40. I made an appointment via the super user-friendly website (because of course this occurred on a weekend). I was randomly assigned to Philip Carroll as my service liaison. The whole team was attentive upon my arrival. I was a little lost, and they helped me out right away. Philip got me settled with my car turn in and loaner vehicle in less than 30 minutes. He was very informative. He thoroughly described the process during check-in and openly and honestly communicated with me regarding the repairs necessary on my vehicle. He didn't seem fussed by my out of the ordinary needs (and hours) and ensured I knew what I was getting into throughout the whole process. I am impressed by your customer service department as well as the technicians. They were able to diagnose things that my home dealership missed. They helped put me at ease during the entire process and they were polite and professional. I didn't feel pressured to do anything and felt they gave me all the information I needed to make an informed decision. I'm grateful to have had a positive experience come out of something not so positive. Kudos! More

Thorough, Efficient & Friendly Brought my car in for 20,000 mile service and received uniformly polite, helpful and efficient service. The Service Department kept me informed of it Brought my car in for 20,000 mile service and received uniformly polite, helpful and efficient service. The Service Department kept me informed of items that needed attention and got the car out ahead of schedule. All-in-all a pleasant and satisfying experience. More

Customers obviously come first! Thanks to Brianna and Kevin! I had a crazy Monday and time management was crucial. My car didn't start that morning and before my vehicle was even tow Thanks to Brianna and Kevin! I had a crazy Monday and time management was crucial. My car didn't start that morning and before my vehicle was even towed to the dealership I had a loaner car to make sure I wasn't late to a single appointment. Best service ever! Quick and stress free. Thanks again, Marla More

Great Service As usual I had tremendous service at Principle Auto. My car needed service, but my daughters were counting on my car for us to take a short trip. I wa As usual I had tremendous service at Principle Auto. My car needed service, but my daughters were counting on my car for us to take a short trip. I was able to obtain a loaner so that our weekend plans did not have to be cancelled. My car was repaired. Philip kept me informed of what was needed. He and Jim and all the staff with whom I came into contact were extremely courteous and helpful. I would highly recommend this service center! More

Maintenance check I was very happy with the immediate response as I arrived. My rep, Jim, kept me up to date on all that was happening and made me feel very comfortabl I was very happy with the immediate response as I arrived. My rep, Jim, kept me up to date on all that was happening and made me feel very comfortable with what my car needed to keep it running smoothly. More

Disconnected moonroof My moonroof would not move. I had not attempted to use it prior to discovery of the problem. Troubleshooting was quick and accurate. Customer treatm My moonroof would not move. I had not attempted to use it prior to discovery of the problem. Troubleshooting was quick and accurate. Customer treatment was excellent. No complaints More

Good experience Repeat customer, 3rd new Volvo from this dealership and looking forward to next my new Volvo from this same dealership! Salesman, Joel Lozano is a p Repeat customer, 3rd new Volvo from this dealership and looking forward to next my new Volvo from this same dealership! Salesman, Joel Lozano is a pleasure to work with and highly recommend Joel to all new customers. 5 Stars. More

Great cars, great service Just needed to have a small problem checked out - turned out to be time for a new battery. Got an appointment promptly and on my schedule. Quick dia Just needed to have a small problem checked out - turned out to be time for a new battery. Got an appointment promptly and on my schedule. Quick diagnosis and repair, then back on the road with a freshly washed car. Totally professional, excellent communications, and extremely courteous. More

Found a great car! I purchased a preowned Nissan Armada here at the Volvo of San Antonio dealership. I'm super happy with my car! It was in great shape and everyone who I purchased a preowned Nissan Armada here at the Volvo of San Antonio dealership. I'm super happy with my car! It was in great shape and everyone who helped with the purchase was very helpful, kind, and patient. I didn't feel like they were trying to hide or cover up anything about the preowned vehicle, they were very straight forward with all of the carfax information and any questions I had. I took off a star because the inside of the car was supposedly detailed twice but I could have done a better job doing it myself with a baby wipe! There were crumbs in the cup holders, and what looked like stuck on food spilt on the shifter, and stickers in the passenger side door compartment. I didn't want to wait another day for the car to be "cleaned" so I took it home and did it myself. Overall, I'm happy and satisfied with my "new" car and the process of purchasing here at Volvo of San Antonio. More

Best price, quick e z deal I was very impressed with the whole team at the San Antonio Volvo. After extensive online and phone resurch, they had the best deal. I made an offer o I was very impressed with the whole team at the San Antonio Volvo. After extensive online and phone resurch, they had the best deal. I made an offer over the phone and we did the deal. Miguel is the best car sales man in town. Thanks for the help and experience deal More