Volvo Cars San Antonio

Great customer service from Derek! Derek made my trip to the Volvo Center easy and very pleasurable. He bent over backwards to take care of my car and spent time showing me the new XC60 Derek made my trip to the Volvo Center easy and very pleasurable. He bent over backwards to take care of my car and spent time showing me the new XC60. He was very polite and helpful! More

Very good So far a good experience . All the employees friendly. I love my car that is why I take it to the Volvo I will buy another Volvo So far a good experience . All the employees friendly. I love my car that is why I take it to the Volvo I will buy another Volvo More

Nearly an hour wait for my car to be looked at. I initially asked my sales rep. Meredith to have the AM radio and/or antenna looked at over a month ago. Her reply to me was that there was nothing wr I initially asked my sales rep. Meredith to have the AM radio and/or antenna looked at over a month ago. Her reply to me was that there was nothing wrong with it that the technician could find. I returned to have my car's regular maintenance taken care of and asked if they could check the AM radio and antenna. They did and told me they would have to order a new antenna and an modulator/isolator, not sure what they called it, and that it would be in a few days. Well, my advisor, who is no longer an advisor, failed to call me after over two weeks so I decided to call and check on my parts. I was told that the antenna was in and that it would be another three days on the modulator/Isolator part to arrive from Sweden. Two weeks later, after no update from my Volvo dealership, I decided to call again to check on the parts. I was told that they were in. I finally received an appointment to get my car fixed and I asked the person who checked me in, evidently I didn't have a service writer assigned to me and I was made fully aware of the situation as though I had control over it, to also check the truck liner and grip to close the trunk. (They seemed very "loose and flimsy" to me unlike the craftsmanship of car). Three hours later my car was ready and my radio worked magnificently. I went over the truck with the person checking me out and I told him it still seemed flimsy and I said to him, "is that how it is supposed to be?'' and he said, "yes" with a shrug. I left because I had to get to an appointment, but the first chance I had I opened the trunk and pulled on the grip to close the trunk and the grip came out and I turned it over and could plainly see that it was broken. While I was at the dealership I inquired about my VIN number and if someone could print out or tell me what features that my car came with. (I bought a CPO car and didn't get a window sticker and I have been trying to figure out all the features on my car versus the information in the manual). I was never given the information and no one has bothered to follow up. In light of all this I still Love my S60 and tell anyone who will listen that it is a "Beautiful car that drives Beautifully." Before I bought my Volvo I was a "car" person. My vehicles had to be multi-utility and get me from point A to point B. Not any more-I will always be a Volvo owner and have already made plans to upgrade my vehicle within the next year. I just may not buy from Principle Volvo of San Antonio. More

device for volvo 2012 C70 Always excellent service and care for my vehicle loaner car service keeps me available to get my work done and car cost for service can't be beat I wi Always excellent service and care for my vehicle loaner car service keeps me available to get my work done and car cost for service can't be beat I will continue to buy volvo More

Exceptional Service from Dedicated People This Volvo dealership has provided the best auto ownership experience I've ever recieved. The people are dedicated, friendly and knowledgeable and st This Volvo dealership has provided the best auto ownership experience I've ever recieved. The people are dedicated, friendly and knowledgeable and strive to help you with any problem you encounter. I am SO glad I bought Volvo and hope to make this my lifelong dealership. For ultimate convenience, experienced and intelligent service, and an excellent brand of vehicles Principle Volvo of San Antonio is your best bet for your Automobile needs. More

Very Satisfying Experience I recently purchased my new Volvo after considering several other makes and models of cars. I was most impressed by the Volvo by its appearance, comfo I recently purchased my new Volvo after considering several other makes and models of cars. I was most impressed by the Volvo by its appearance, comfort, drivability, and performance. I'm very satisfied. All the staff in the dealership were friendly, professional and helpful. I lacked the relaxed atmosphere and the respect with which I was treated. More

Warranty wo rk was done but the car was returned to me with basic systems not working, so immediately the service advisors took my carback and gaveme a loaner car rk was done but the car was returned to me with basic systems not working, so immediately the service advisors took my carback and gaveme a loaner car. They are repairing my car. More

perfect The service with Principal is incredible. It's like I purchased a fleet of cars. I bought a new S80 in 2012. So, for 5 years now, I've been getting th The service with Principal is incredible. It's like I purchased a fleet of cars. I bought a new S80 in 2012. So, for 5 years now, I've been getting the red carpet treatment. I love my Volvo and I love Principal? More

Quick to take care of an immediate need I had a dead battery that had to be replaced immediately. Phillip checked with parts to ensure they had the battery I needed in stock, and service wa I had a dead battery that had to be replaced immediately. Phillip checked with parts to ensure they had the battery I needed in stock, and service was able to get installed within 45 min. of arriving without an appointment. More

Gracious and Efficient! MY NEW HOME! Had a roadside emergency and every person I dealt with did their best to be helpful with the kindest demeanor. It was well over 100 degre MY NEW HOME! Had a roadside emergency and every person I dealt with did their best to be helpful with the kindest demeanor. It was well over 100 degrees, I was road weary and I was worried about how I would continue my trip. Rocco, Brianna, Kevin, Phillip and each staff person gave 100% to me and I am so grateful! They set up with loaner and repaired everything with full warranty and reasonable prices. From now on will drive the 88 miles to have my car serviced at Volvo of San Antonio. More