Volvo Cars San Antonio

Made good on warranty Brought the car in for a leaky sunroof, was told if it was clogged drain lines it wouldn't be warranty work. They charged me at pickup, but a call to Brought the car in for a leaky sunroof, was told if it was clogged drain lines it wouldn't be warranty work. They charged me at pickup, but a call to Rocco the service manager got me a refund (and a interior cleanup). More

New XC90 Purchase with Joel Lozano We purchased a new XC90 - Joel Lozano was a excellent Sales Representative. He was very knowledgeable about the XC90, and he took his time helping us We purchased a new XC90 - Joel Lozano was a excellent Sales Representative. He was very knowledgeable about the XC90, and he took his time helping us make the right decision on the perfect car. He spent a lot of time with us explaining everything about the car, and helping us set everything up in the car. He was very professional, and we had a fantastic experience buying our new XC90. More

Hot summer! Dead battery! This service center is excellent! Jim Breitler kept me informed and the turn around time was awesome! My husband and I are already talking about the n This service center is excellent! Jim Breitler kept me informed and the turn around time was awesome! My husband and I are already talking about the next Volvo we will purchase :) More

Problem solved! I pulled in, unannounced, at 3pm, to San Antonio Volvo after several battery warning lights and having had my battery checked already, fearful that my I pulled in, unannounced, at 3pm, to San Antonio Volvo after several battery warning lights and having had my battery checked already, fearful that my car would die on the freeway. Phillip Carrol greeted me quickly, heard what I needed and what my concerns were, explained that they would get to it quickly, but in the meantime, arranged a shuttle home. They diagnosed the problem, fixed it and I got my car back clean and ready to go the next morning. It felt very reassuring to be able to have this concern addressed even though I arrived unannounced. I didn't plan on car trouble, but it felt really reassuring to have it solved! More

Top Notch sales and service Volvo sales and service representatives go above and beyond to please! I will continue to do car business with Volvo and highly recommend the dealersh Volvo sales and service representatives go above and beyond to please! I will continue to do car business with Volvo and highly recommend the dealership! Thank you Volvo! More

Excellence in customer service Derek and the Queen Bee Derek is a smooth customer service rep from start to finish. Queen Bee had our loaner Volvo ready and always had a great smile to offer. I feel like t Derek is a smooth customer service rep from start to finish. Queen Bee had our loaner Volvo ready and always had a great smile to offer. I feel like the 2 hour drive from Corpus Christi is was worth the fine service we recieved. More

Service department visit Had a service software upgrade and other little upgrades that the dealer schedule for us. They were prompt, set us an appointment quickly, gave my wi Had a service software upgrade and other little upgrades that the dealer schedule for us. They were prompt, set us an appointment quickly, gave my wife a loaner to finish things she needed to do in the city and finished the job in a descent time. We have had only good experiences with this dealership, from the purchase of the vehicle, to the service yesterday. Highly recommended. More

Worst service (from Service Writer)I have had in years. While I did receive a nice loaner vehicle, it took (4) days to have my service completed and I had to contact the service writer to check on my vehicl While I did receive a nice loaner vehicle, it took (4) days to have my service completed and I had to contact the service writer to check on my vehicle (Mon/Tues). I discovered my service writer, who was awesome, moved to the Sales Dept. when I called to make an appointment for maintenance check up so the intern who answered assigned me to another service writer. Big mistake.I will be thinking twice about taking my Volvo back to the dealership for maintenance or seeking an outside mechanic. More

No complaints- great service experience Jim is always a pleasure to work with- we always schedule our service with him. He is professional, informative, helpful, and not pushy or arrogant as Jim is always a pleasure to work with- we always schedule our service with him. He is professional, informative, helpful, and not pushy or arrogant as some of the service individuals have been in the past. I hope he never moves or retires! More

Best of the Best I have bought 5 Volvos - over a 30 year period -- and recommended this dealership to several friends who have become as passionate about the service a I have bought 5 Volvos - over a 30 year period -- and recommended this dealership to several friends who have become as passionate about the service as am I! They constantly exceed my expectations. More