Volvo Cars San Antonio
San Antonio, TX
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Kevin Nichols and Service Team Execllent! As always when I bring my car in for service I was great at my car by Kevin and he took over from there. I knew it would not take long so I decided t As always when I bring my car in for service I was great at my car by Kevin and he took over from there. I knew it would not take long so I decided to wait and was provided an area to set up my computer and get work done. The team went to work and I as out the door in about 1.5 hours. Thanks! More
Great Service From Kevin Brought my XC90 in for repairs to the bumper and brake light. Kevin made sure I had a loaner to leverage and provide great communication throughout th Brought my XC90 in for repairs to the bumper and brake light. Kevin made sure I had a loaner to leverage and provide great communication throughout the 2-3 day process. More
Great service provided by Kevin It is always a pleasure to bring our Volvos into the dealer. The team is attentive, friendly and courteous. We have been satisfied with customer servi It is always a pleasure to bring our Volvos into the dealer. The team is attentive, friendly and courteous. We have been satisfied with customer service and strongly recommend this dealer to those wanting to purchase or get maintenance and repairs done on their car. More
40,000 Mile maintenance Again quality service. 40,0000 Mile maintenance, Mr. Breitler explained everything layman terms. I always receive awesome device with everyone in the Again quality service. 40,0000 Mile maintenance, Mr. Breitler explained everything layman terms. I always receive awesome device with everyone in the service department, always treated with respect. I will certainly go back. More
Smooth Bryan was friendly and patient. We feel as though the experience was smooth. We would recommend the dealership to others. I do not have anything else Bryan was friendly and patient. We feel as though the experience was smooth. We would recommend the dealership to others. I do not have anything else to say. More
Great service. Brought car in to address an anti skid service light that came on. Problem was addressed and repaired. I was kept apprised during the process. Brought car in to address an anti skid service light that came on. Problem was addressed and repaired. I was kept apprised during the process. More
Great turnaround service,,,, I really need to give all the credit to Brianna. When no-one had greeted me when I drove up (I guess all the service coordinators were busy), I went I really need to give all the credit to Brianna. When no-one had greeted me when I drove up (I guess all the service coordinators were busy), I went inside the office and Brianna took over and filled out the necessary paperwork. She told me my service guy was Jim but I never really met him. After Brianna took down all my information, she said my service guy would contact me when car was ready. I had told Brianna that I needed to be at work by 1:00pm. No one had called me by noon, so I called and person answering phone did say car was ready. He arranged for a pickup and low and behold, cheerful Brianna showed promptly. When I arrived at the dealer, Jim gave me my paperwork and invoice. I spend more time with Brianna so for me, she was my service coordinator. If she hasn't been promoted to that position, she certainly should! Ruth More
Worry Free Maintenance Rocco's crew at the Service Center did a fantastic job...from customer service to performing the 60K scheduled maintenance. JIm recommended some addit Rocco's crew at the Service Center did a fantastic job...from customer service to performing the 60K scheduled maintenance. JIm recommended some additional fixes and even though I thought they weren't needed, I agreed. Then I had that "aha moment"; no wonder I was having those other issues...small but pesky. In a nutshell, it all came out great and the car is running like new. Sure I could have gone somewhere else (and lets be honest for less money) but I know the type of quality and service I get at Volvo of San Antonio. More
Made good on warranty Brought the car in for a leaky sunroof, was told if it was clogged drain lines it wouldn't be warranty work. They charged me at pickup, but a call to Brought the car in for a leaky sunroof, was told if it was clogged drain lines it wouldn't be warranty work. They charged me at pickup, but a call to Rocco the service manager got me a refund (and a interior cleanup). More
New XC90 Purchase with Joel Lozano We purchased a new XC90 - Joel Lozano was a excellent Sales Representative. He was very knowledgeable about the XC90, and he took his time helping us We purchased a new XC90 - Joel Lozano was a excellent Sales Representative. He was very knowledgeable about the XC90, and he took his time helping us make the right decision on the perfect car. He spent a lot of time with us explaining everything about the car, and helping us set everything up in the car. He was very professional, and we had a fantastic experience buying our new XC90. More