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Volvo Cars San Antonio

San Antonio, TX

4.4
1,629 Reviews

1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,629 reviews

September 26, 2018

Quick Service Very friendly and very clean dealership. During routine maintenance a problem was discovered and fixed in a timely manner. Keep up the good work. Th More

by SHOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Carroll
Sep 27, 2018 -

Volvo Cars San Antonio responded

We work hard to make sure our customers are taken care of in a quick and efficient manner--so happy to hear you had such a positive service experience with us here at Volvo of San Antonio. Let us know if you ever need anything.

September 26, 2018

Volvo Rental Hickup After spending $673.30 and driving in from Eagle Pass, Tx after setting up an appointment to use a Volvo courtesy loaner everything fell throug with t More

by STANKTROOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Breitler
Oct 02, 2018 -

Volvo Cars San Antonio responded

Thank you for taking some time to leave a review. We’re deeply sorry to hear about the issues with your Volvo rental as well as the Enterprise rental issues, we know that can be incredibly frustrating. We hate to hear that you came in all the way from Eagle Pass and left unhappy with your overall experience. We’d like to do our best to rectify the situation, so if you could give our General Manager, Bud Pratt, a call at 210-591-0863, we would sincerely appreciate it.

September 26, 2018

Great service Everyone was very professional. Easy,no haggle purchase process. The truck they diplayed online match what they actually had. No surprises. Financing More

by GMM07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anisia Laird, Meredith Gann, Bud Pratt, Michael Hernandez
Sep 27, 2018 -

Volvo Cars San Antonio responded

Congrats on the new truck, we hope you're absolutely loving it! Thank you for your kind review and know you're always welcome here at Volvo of San Antonio.

September 26, 2018

Questionable start but good finish A bit unorganized in the beginning; i.e., not prepared for the scheduled appt with little sympathy for the issue. Joel happened to walk by, heard abo More

by Ireland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payton, Joel Lozano, Philip Carroll
Sep 27, 2018 -

Volvo Cars San Antonio responded

Thank you so much for your feedback, as we are always looking for ways to improve. Happy to hear our team made everything right in the end, please let us know if you ever need anything.

September 26, 2018

Excellent service! Personnel were very professional and accommodating. Was really impressed! They even chauffered me and my husband to a restaurant while waiting for my More

by Minnie Silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I Firgit his name
Sep 27, 2018 -

Volvo Cars San Antonio responded

Minnie, we're thrilled to hear that you were thrilled about your time with us here at Volvo of San Antonio. Customer service is always our top priority. Let us know if you ever need anything at all!

September 26, 2018

Service This location is expedient, never fail to take care of all your needs, my car comes back looking great. When I buy a new car, it will be from this pla More

by GAYLAMURR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Juarez - professional, a real asset.
Sep 27, 2018 -

Volvo Cars San Antonio responded

Gayla, thank you so much for your kind words. We love having you in our dealership and hope to see you sometime soon. Take care!

September 26, 2018

Great place Everyone was very helpful and gave full disclosure on truck All paper work handled efficiently and in a timely manner. Texted me information when I More

by Patti K
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Lozano, Michael Hernandez
Sep 27, 2018 -

Volvo Cars San Antonio responded

Congrats on your new truck, Patti! We're always happy to help. Please let us know if you ever need anything, we are here to help. Take care.

September 26, 2018

Excellent customer service from Kevin! I did not have a scheduled appointment, but noticed a noise and then an engine light. I stopped by at 4:00 pm and they were able to fix the problem pl More

by NOEMAIL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nichols
Sep 27, 2018 -

Volvo Cars San Antonio responded

A noise and engine light can be so worrisome, we're so glad to hear our service team here at Volvo of San Antonio got you taken care of so quickly! Please reach out if you ever need anything at all.

September 26, 2018

Pleasant Experience I went in for routine maintenance for a vehicle I had recently purchased and was taken great care of in the service department. These guys are profess More

by Xc60owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nichols, Philip Carroll, Rocco Margiotta
Sep 27, 2018 -

Volvo Cars San Antonio responded

We hope you're loving your new XC60--such an excellent car! Our team is always here to help, so let us know if you ever need anything.

September 26, 2018

Regular maintenance Super service all around! Every one on the staff was very focused and asked questions about my needs and concerns. My Volvo is working great. More

by lfox4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nichols, Philip Carroll, Ray Aguilar, Bud Pratt
Sep 27, 2018 -

Volvo Cars San Antonio responded

Thank you so much for the 5-star review! Our service team is one of the best and we love hearing from our happy service customers. Please know you're always welcome here at Volvo of San Antonio.

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