Volvo Cars San Antonio

Oil change and alignment - Excellent Customer Service Principle Volvo, Erik Juarez (my technician) and the team from day one have consistently provided excellent customer service from the initial phone ca Principle Volvo, Erik Juarez (my technician) and the team from day one have consistently provided excellent customer service from the initial phone call to pick up. The team are very thoughtful and conscientious about their customers well bring and that all needs are being met even when I didn’t know I needed something additional. This last visit when I was picking up Brad approached me and told me my battery was low in my key fib and told me he was putting in new ones without me having to ask. Then as an icing on the cake my filters were scented with what reminded me of suntan lotion and the coast. I love the coast! Thank you Erik, and team for bring amazing people!!! Moray More

A Great Car and Dealership Although I am a new owner, if the experience of buying the car is an indication, my experience over the years of owning the car and having it serviced Although I am a new owner, if the experience of buying the car is an indication, my experience over the years of owning the car and having it serviced should be excellent. The whole impression is that you are dealing with professionals who strive to make the customer happy. More

Confused and not confident Different people had different takes on what had been done to my vehicle and what had not. The whole put the sticker on the windshield that is only su Different people had different takes on what had been done to my vehicle and what had not. The whole put the sticker on the windshield that is only suppose to refer to “tire change” and not oil change is ridiculous especially when the oil type is listed on the sticker. They state that the oil change reminder comes on the dash. A big mess! More

Auto purchase Mr. Lozano was veryhelpful from the moment that I entered into the dealership lot. I was a challenging customer because I viewed various vehicles and Mr. Lozano was veryhelpful from the moment that I entered into the dealership lot. I was a challenging customer because I viewed various vehicles and even considered the purchase of one and returned the next day requesting to view other vehicles. Mr Lozano was Always pleasant and accommodating answering the numerous questions addressed to him. He never reflected a tired or frustrated attitude. Great salesman!! More

Maintenance & Repair Principle Volvo is the Best Always Professional & Courteous Entire staff treats Customers like Family Always a delight to go there..... Sales Staf Principle Volvo is the Best Always Professional & Courteous Entire staff treats Customers like Family Always a delight to go there..... Sales Staff & Maintenance both Excellent More

Car wasn't ready as promise We didn't appreciate the fact that my wife went to pick up the car and it was not ready, thus, she had to come back the following day to pick up her c We didn't appreciate the fact that my wife went to pick up the car and it was not ready, thus, she had to come back the following day to pick up her car. It would have preferred for my or myself to get a call and let us know that the car wasn't ready instead of waisting out time and trip to the dealership. More

The best The staff at Volvo of SA Service Dept are friendly and accommodating. They kept me informed as far as what needed to be done with my car to fix the i The staff at Volvo of SA Service Dept are friendly and accommodating. They kept me informed as far as what needed to be done with my car to fix the issues and I just love that they provide a loaner vehicle. Thank you Volvo of SA! More

Incredible Customer Service. I'm always pleased with my service advisor, Philip. All the employees in service go above and beyond. It's nice to know you'll be taken care of. I'm always pleased with my service advisor, Philip. All the employees in service go above and beyond. It's nice to know you'll be taken care of. More

Awesome Excellent customer service. Went the extra mile so I could get the vehicle I wanted. I would recommend and have recommended this dealership to friend Excellent customer service. Went the extra mile so I could get the vehicle I wanted. I would recommend and have recommended this dealership to friends and family. More

Maintenance service I would have given 5stars but within the last two years the services I have received have been flawed by errors. Today’s service resulted with a wron I would have given 5stars but within the last two years the services I have received have been flawed by errors. Today’s service resulted with a wrong part ordered placed on order the previous week. Today’s service attendant Phillip was very professional and provided great customer so thank you to him because he was not responsible for the error. Don’t recall last weeks service attendant’s name More