Volvo Cars San Antonio

Recent repair I brought my wife’s s60 in for electrical repairs on Saturday. The service advisor greeted me, very cordial, and a handshake. He acted as if my wife d I brought my wife’s s60 in for electrical repairs on Saturday. The service advisor greeted me, very cordial, and a handshake. He acted as if my wife didn’t exsist. Didn’t introduce himself, greet her or anything. Very disappointed with this. I’m spending good money for repairs and expect some courtesy and respect towards my wife. More

excellent customer service Kevin, Phillip and everyone I’ve ever met in service are the reason I keep coming back. I’m on the road a LOT! They treat me like family and make sure Kevin, Phillip and everyone I’ve ever met in service are the reason I keep coming back. I’m on the road a LOT! They treat me like family and make sure I’m in the best car possible while on the road. Thank you for a great running Volvo! More

Vehicle Maintenance It’truly a pleasure to have our vehicle serviced at this particular dealership. Our service advisor, Kevin, is excellent. His ability to stay in top It’truly a pleasure to have our vehicle serviced at this particular dealership. Our service advisor, Kevin, is excellent. His ability to stay in top of our vehicle maintenance history and recommendations on preventive maintenance services has proven to be outstanding. Kevin’s professionalism and knowledge is what we become to expect. In addition, the technician, Lucus, has a remarkable to diagnose vehicle issues. More

I waited an hour to half for my car to be washed Not a good experience for me. Took my car in on Saturday picked it up the following Saturday It had not been washed, So they went to go wash it it Not a good experience for me. Took my car in on Saturday picked it up the following Saturday It had not been washed, So they went to go wash it it took an hour and a 1/2 More

Top Notch I have had nothing but great service here since purchasing my Volvo. The advisors are always helpful and make it easy to get in and out when you need I have had nothing but great service here since purchasing my Volvo. The advisors are always helpful and make it easy to get in and out when you need to. More

Fantastic Service Two Times in a Row! My wife went back to the dealership to trade in her 2013 Ford Explorer which was purchased there. In short order, she was able to purchase a 2018 Volv My wife went back to the dealership to trade in her 2013 Ford Explorer which was purchased there. In short order, she was able to purchase a 2018 Volvo without any trouble and worries. the sales representative as well as the financial team was very accommodating and helpful, and even stayed past closing time to research any additional savings available. Definitely professionals! She didn't feel overwhelmed or stressed at all! This is the second purchase from Volvo of San Antonio we have made, and with the same fantastic sales representative, Mr. Daniel Garza! He had provided hassle-free service the first time, as well as helpful advice after the purchase. So it was only natural that we return to him for a second purchase. Mr. Garza was exceptional once again, ensuring a smooth and satisfying car shopping experience. Definitely going back for our next car purchase! More

1 year old battery not replaced under warranty. Wife's S-60 had a problem that was draining the battery last year. She was told the problem was fixed and given a new battery under warranty. The ch Wife's S-60 had a problem that was draining the battery last year. She was told the problem was fixed and given a new battery under warranty. The check battery light keeps coming on less than a year later. This dealership says "nothing is draining the battery but it fails the load test." Then they say she needs to buy a $500 battery in less than a years time because Volvo won't warranty it. I told her to get out of the place. By the way, this is our 2nd Volvo purchase here, More

Professional & Knowledgeable Service personnel are extremely knowledgeable about my vehicle (S80), and communicate specifically work needed, work performed, warranty coverages, an Service personnel are extremely knowledgeable about my vehicle (S80), and communicate specifically work needed, work performed, warranty coverages, and the like. Additionally, they provide print-out confirming vehicle specifications. More

World Class Sales The best of Class of Sales. Everyone was friendly.These people were friendly and outgoing. I expected from a world class of sales. Everyone was open a The best of Class of Sales. Everyone was friendly.These people were friendly and outgoing. I expected from a world class of sales. Everyone was open and ready to work. More

Great 1st Service Experience Best in class service! Friendly staff from start to finish. After I stated that I would be waiting for the vehicle but I brought my laptop to ca Best in class service! Friendly staff from start to finish. After I stated that I would be waiting for the vehicle but I brought my laptop to catch up on some work, they provided me a desk to set up at along with free WiFi, a true deligher vs. the loptop sitting on my legs and attempting to work in the waiting room lounge. The maintenance was completed within the time quoted and the they personally checked in with me multiple times while I was waiting at the dealership, I highly recommend the dealership. More