Volvo Cars San Antonio

Great service. Quick and efficient, not to mention great service. Made recommendations that were needed and didn’t try to push any of the services that weren’t need Quick and efficient, not to mention great service. Made recommendations that were needed and didn’t try to push any of the services that weren’t needed. More

personal service I enjoyed working with just one service rep, Erik Juarez, to keep it simple. I was contacted daily with updates. Great to have a loaner since my car i I enjoyed working with just one service rep, Erik Juarez, to keep it simple. I was contacted daily with updates. Great to have a loaner since my car is usually in for a few days. They seem to do thorough all point service checks with easy to decipher result paperwork. Hope they will eventually figure why my car is burning so much oil though. More

Quick, efficient and friendly I have had a Volvo for years and always enjoy the experience I have visiting Volvo of San Antonio. Jim has taken care of my vehicle on multiple instan I have had a Volvo for years and always enjoy the experience I have visiting Volvo of San Antonio. Jim has taken care of my vehicle on multiple instances never proving anything but top notch service! Thank you More

Maintenance Brought my vehicle in for oil change. Asked if I had any questions. Was advised of the timetable for oil change and inspection, vacuumed and washed Brought my vehicle in for oil change. Asked if I had any questions. Was advised of the timetable for oil change and inspection, vacuumed and washed my vehicle. All was completed before the timetable given. From the moment of arrival everyone was friendly, courteous. More

Replace radio. Had engine noise when listening to AM radio. Finally the had to replace the radio. Your extended warranty company did not want to replace the radio Had engine noise when listening to AM radio. Finally the had to replace the radio. Your extended warranty company did not want to replace the radio due to mileage on the car. Phillip worked with the company and solved the problem. It took almost three weeks. I did have a loaner for that time. More

Very professional Phillip was our service advisor and he was Very professional, and friendly. Explained the entire service process, no surprises. Would definitely reco Phillip was our service advisor and he was Very professional, and friendly. Explained the entire service process, no surprises. Would definitely recommend Principle Volvo service department. More

Superb customer service. Phillip provided excellent customer service by providing additional service options available. He was informative in describing the options and the va Phillip provided excellent customer service by providing additional service options available. He was informative in describing the options and the value to the car. Initially, I came in for an oil change but ended up adding the following services; tire rotation and wheel alignment. A car loan was provided to me very quickly and I did not have to wait for it. More

Volvo purchase They worked hard to find the right vehicle for us. No high pressure- just helpful and courteous. We took a while to find the right one but it was wor They worked hard to find the right vehicle for us. No high pressure- just helpful and courteous. We took a while to find the right one but it was worth the wait ! More

Extremely Disappointing Have always taken my XC70 to main dealer, which has been the one in San Antonio for a few years now. The past 12 months my car has been in the shop s Have always taken my XC70 to main dealer, which has been the one in San Antonio for a few years now. The past 12 months my car has been in the shop several times, once one thing was fixed they found another. Having got all the recommended work done and spending several thousand dollars, I was shocked when my car broke down on my way home from work. Had it towed back to San Antonio, which is an hour away from where I live, took them from Wednesday lunchtime to Friday evening to figure out that the water pump had seized and thrown my timing belt. Tech said probably needs a new engine, cost to confirm that $600 before repairs!!! I just had my timing belt replaced in May, you would think being a main dealer and supposedly knowing Volvo cars that they would have recommended replacing the water pump at the same time. Now my car is toast after spending several thousand dollars to get the best service and maintenance. Very sad, will not buy another Volvo due to this, even though I love them, will never trust another dealer. More

5 Star Service Comparing the service I've received from the Volvo Dealership in Austin.. I was so impressed with the first class treatment I received from Jim in the Comparing the service I've received from the Volvo Dealership in Austin.. I was so impressed with the first class treatment I received from Jim in the Service Department. Very warm from the first meeting. He explained everything needed and calmly and clearly. He showed me where to get a drink and the location of the bathrooms and very comfortable place to wait. I will buy my next Volvo here because of the Service Department. More