Volvo Cars San Antonio

Comfortable Feel I know you can get someone to do the work on your Volvo maybe a little bit cheaper but that word cheaper worries me. I always feel comfortable knowing I know you can get someone to do the work on your Volvo maybe a little bit cheaper but that word cheaper worries me. I always feel comfortable knowing that the person working on my car is trained and has a lot of experience spotting problems and fixing them on my vehicle. There’s a little bit of wait time while your service is being performed but I feel it is so worth it. Always drive out with confidence and a clean washed car! More

Outstanding service We have two Volvos and received nothing but Outstanding service from the entire team at Principle Auto, Volvo of San Antonio. They make my wife and I We have two Volvos and received nothing but Outstanding service from the entire team at Principle Auto, Volvo of San Antonio. They make my wife and I feel like we are their only customers every time we schedule an appointment. Their quality of maintenance is top notch, accurate quotes, loaner cars, car washes, aftermarket installations, window tinting, etc are what make them special. I do wish they did custom dash covers, but other than that, they define excellence! Thank you to the entire Volvo of San Antonio team and keep up the great work! More

Great service Car delivered on time, great communications, went out of their way to get us loaner. That's all That's all That's all That's all Car delivered on time, great communications, went out of their way to get us loaner. That's all That's all That's all That's all More

Excellent Experience My loaner car was ready when I got there, and they started to service my car right away. They called when my car was ready, and did a great job servi My loaner car was ready when I got there, and they started to service my car right away. They called when my car was ready, and did a great job servicing the car. They even washed and cleaned it inside and out. The service was great and so was the cost. As always,,Paton took great care of me. More

Great experience I had a excellent experience from start to finish. Migel was friendly and knowledgeable and very professional! Process was smooth. This was the second I had a excellent experience from start to finish. Migel was friendly and knowledgeable and very professional! Process was smooth. This was the second vehicle I have bought from Migel. When I look to repack the Buick I drive, I will definitely consider Volvo! More

Repair IMr. James (Jim) Breitler is always courteous, knowledgeable and extremely helpful. Appreciate his assistance when needing to use Volvo for repairs IMr. James (Jim) Breitler is always courteous, knowledgeable and extremely helpful. Appreciate his assistance when needing to use Volvo for repairs and service. Although the customer service experience is great, the cost of repairs is pricey. I would not recommend using the service center if they have other options. More

well received, friendly, helpful, down to earth 20K mile service on '18 S90, came from Corpus Christi, got in got out, no hassle. Service personnel were very helpful and informative. Got everything 20K mile service on '18 S90, came from Corpus Christi, got in got out, no hassle. Service personnel were very helpful and informative. Got everything done I needed too. Ordered a new key fob as well. More

Great Service Experience at Time of Need I want to thank Payton Thompson (Assistance Service Manager) and Kenny (Parts Department) for providing me first class Customer Service. On Dec 11, I I want to thank Payton Thompson (Assistance Service Manager) and Kenny (Parts Department) for providing me first class Customer Service. On Dec 11, I blew a tire on my S90 and contacted Volvo of San Antonio parts department to see if they had a replacement. Unfortunately they didn’t because the brand I had was phasing out. I informed Kenny that I wanted to keep,the same size and have the same brand on all 4 tires. Kenny found me tires equivalent to my original and was able to have them delivered the next day. I was very amazed and pleased with the follow-up calls received by Kenny and the coordination with the Service Department to install the tires the following day. On Dec 12, I arrived at VoSA Service center and was told to ask for Eric upon arrival. However, Eric was busy as well as the other Service Manager but what makes Payton stand out from other Service Managers; he ask me how can I help you and took ownership of ensuring my car was taken care and still took care of his appointments. He had a very pleasant demeanor and even contacted my favorite sales representative (David) after I informed him of my interest of seeing the 2019 S60. He kept me informed of the status of my car and even had the techician check my software after mentioning a concern of a power steering message. Payton and Kenny are examples of Outstanding Customer Service Professional. More

Warranty Service Great Service and they really care about the customer experience. My car has had several issues and they have gone above and beyond to solve for them, Great Service and they really care about the customer experience. My car has had several issues and they have gone above and beyond to solve for them, I hope to receive the same experience for maintenance service. More

Battery replacement I appreciate Peyton taking the time to research my account history. He discovered that my battery was under warranty!!! This was a HUGE relief! As a s I appreciate Peyton taking the time to research my account history. He discovered that my battery was under warranty!!! This was a HUGE relief! As a single parent right before Christmas , I needed all the help I could get! Thank you Peyton!! More