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Volvo Cars San Antonio

San Antonio, TX

4.3
1,629 Reviews

1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,629 reviews

January 17, 2024

My work order said that my car was washed I also messaged the dealer to see if my car was ready for pick up. I was told it was ready. I get to the Dealership and my car is not washed. If it wasn’t on my work More

by ogbustl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Perez 1573 said he washed my car and didn’t , Casey Bindseil
Jan 30, 2024 -

Volvo Cars San Antonio responded

Thank you for your feedback! We are very sorry for not following through on our committments. The weather did not allow for us to complete the wash but we should have made a special note for you. Please reach out to me as soon as you are able and we will make it right. Than you! Shawn Wilcox - shawn.wilcox@principleauto.com

January 12, 2024

Cody ,was excellent, fast courteous service , called an Uber to and from service. Explained what service would entail and reviewed after service More

by Bls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Kyle
Jan 15, 2024 -

Volvo Cars San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Volvo Cars San Antonio! We look forward to your next visit! Take care!

January 09, 2024

I have been to the dealer 3 times for the same problem. Each time they find a new part that “may” fix my car. The last time it took one week for them to install a system update! One week! I have lost c More

by drdent
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana Rueda, Casey Bindseil
Jan 30, 2024 -

Volvo Cars San Antonio responded

Thank you for the feedback. We are very sorry for losing your trust. I would like to discuss in detail with you and come up with a solution to allow us to get it back. Than you! Shawn Wilcox - Service Director - shawn.wilcox@principleauto.com

January 07, 2024

It was a great experience as soon as we walked in the door we were greeted Julius is awesome salesman More

by Luiscantu1017.lc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Ruiz, Jeremy Meurin
Jan 08, 2024 -

Volvo Cars San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2024

Principle Volvo's twin focus on technical excellence and customer service--coupled with the professional assistance of Cody Kyle--makes its service dept an easy choice for all manner of service for my 2014 More

by glennkinderphd
Recommend Dealer
Yes
Employees Worked With
Cody Kyle
Jan 06, 2024 -

Volvo Cars San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2024

Everyone at the dealership that I came into contact with was very nice and professional, even after I wasn’t ready to buy just yet. More

by Kristaghernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Withington
Jan 05, 2024 -

Volvo Cars San Antonio responded

Hi, we are so happy to read such a great review about Principle Volvo Cars San Antonio! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2024

Principle Volvo of San Antonio does a great job with their service team. Cody Kyle is always cordial, knowledgeable, and is a true Gearhead at heart. He is passionate about helping people get the most o More

by annemoses2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Kyle
Jan 03, 2024 -

Volvo Cars San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2023

This was my first car buying experience and they really did great job. I had no credit score due to I'm new to country which effects car financing. They tried hard to get a good financing deal. My sales as More

by buraktr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Barton, Malik Edwards, Marissa Rodriguez
Dec 30, 2023 -

Volvo Cars San Antonio responded

Hi, thank you so much for your positive comments about Principle Volvo Cars San Antonio! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 21, 2023

The service was great, efficient, fast and legitimate. They were courteous and answered all my questions. More

by Nassim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Ruiz
Dec 22, 2023 -

Volvo Cars San Antonio responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2023

Cody is always attentive to all my concerns and service requirements of my XC90. He has taken care of the most difficult and challenging issues resolving them in an expedited manner and with high customer More

by pacosta62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricco Villarreal, Cody Kyle, Marissa Rodriguez
Dec 19, 2023 -

Volvo Cars San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Volvo Cars San Antonio! We look forward to your next visit! Take care!