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Volvo Cars San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.6
1,633 Reviews
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1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,633 reviews

January 29, 2024

Great customer service, in and out in a timely manner, very clean shop and show room and a clean car More

by Tim.blacklock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Barton, Cody Kyle, Casey Bindseil, Shawn Wilcox
Report | Print
Jan 31, 2024 -

Volvo Cars San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2024

Great inventory - great people Prompt service with great follow thru This is my fourth Volvo from Volvo of San Antonio. More

by Jmgarza107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rueda, Casey Bindseil
Report | Print
Jan 28, 2024 -

Volvo Cars San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2024

IT WAS AN ABSOLUTE JOY WORKING WITH MALIK. I HAVE NEVER LIKED SHOPPING FOR A CAR, BUT MALIK MADE IT EASY AND DOWNRIGHT ENJOYABLE. IT WOULD BE A PLEASURE TO HIGHLY RECOMMEND MALIK TO ANYON More

by NANCY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MALIK, Malik Edwards
Report | Print
Jan 25, 2024 -

NANCY responded

IF YOU

Jan 26, 2024 -

Volvo Cars San Antonio responded

Hi Nancy, we're happy you found our staff to be so supportive during your experience here at Principle Volvo Cars San Antonio. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2024

Salesman was knowledgeable and polite. He was willing to go to any lengths to satisfy our needs. More

by Garza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Garcia, Jeremy Meurin
Report | Print
Jan 22, 2024 -

Volvo Cars San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.

January 17, 2024

My work order said that my car was washed I also messaged the dealer to see if my car was ready for pick up. I was told it was ready. I get to the Dealership and my car is not washed. If it wasn’t on my work More

by ogbustl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Perez 1573 said he washed my car and didn’t , Casey Bindseil
Report | Print
Jan 30, 2024 -

Volvo Cars San Antonio responded

Thank you for your feedback! We are very sorry for not following through on our committments. The weather did not allow for us to complete the wash but we should have made a special note for you. Please reach out to me as soon as you are able and we will make it right. Than you! Shawn Wilcox - shawn.wilcox@principleauto.com

January 13, 2024

Cody ,was excellent, fast courteous service , called an Uber to and from service. Explained what service would entail and reviewed after service More

by Bls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Kyle
Report | Print
Jan 15, 2024 -

Volvo Cars San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Volvo Cars San Antonio! We look forward to your next visit! Take care!

January 09, 2024

I have been to the dealer 3 times for the same problem. Each time they find a new part that “may” fix my car. The last time it took one week for them to install a system update! One week! I have lost c More

by drdent
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana Rueda, Casey Bindseil
Report | Print
Jan 30, 2024 -

Volvo Cars San Antonio responded

Thank you for the feedback. We are very sorry for losing your trust. I would like to discuss in detail with you and come up with a solution to allow us to get it back. Than you! Shawn Wilcox - Service Director - shawn.wilcox@principleauto.com

January 07, 2024

It was a great experience as soon as we walked in the door we were greeted Julius is awesome salesman More

by Luiscantu1017.lc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Ruiz, Jeremy Meurin
Report | Print
Jan 08, 2024 -

Volvo Cars San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2024

Everyone at the dealership that I came into contact with was very nice and professional, even after I wasn’t ready to buy just yet. More

by Kristaghernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Withington
Report | Print
Jan 05, 2024 -

Volvo Cars San Antonio responded

Hi, we are so happy to read such a great review about Principle Volvo Cars San Antonio! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2024

Principle Volvo's twin focus on technical excellence and customer service--coupled with the professional assistance of Cody Kyle--makes its service dept an easy choice for all manner of service for my 2014 More

by glennkinderphd
Recommend Dealer
Yes
Employees Worked With
Cody Kyle
Report | Print
Jan 06, 2024 -

Volvo Cars San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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