Volvo Cars San Antonio
San Antonio, TX
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XC40 purchase We had initiated a visit on the internet and we were guided through the process with Lauren. We were met cordially by Billy and Kevin. Billy became We had initiated a visit on the internet and we were guided through the process with Lauren. We were met cordially by Billy and Kevin. Billy became our salesman and he pretty much made us very happy. Billy is a former mechanic at Volvo so he was very knowledgeable on both the XC40 and all the sales stuff. We were in and out in about 3 hours. I would not hesitate to recommend these friendly folks to anyone. More
Repair of rear seats and dent removal As always, the intake team last Saturday was amazing 12/29/2018 as I shared I would be traveling so wanted to leave for repairs. The team was friendl As always, the intake team last Saturday was amazing 12/29/2018 as I shared I would be traveling so wanted to leave for repairs. The team was friendly, prompt and #1 reason I LOVE VOLVO Service. I have had friends who own BMWs, Mercedes etc. and have converted them over to VOLVOs because it cannot be beat on quality, reliability and service. Jim, took my order ticket and made everything happen so as soon as I landed yesterday morning my truck was ready so was able to Uber right from airport get our wheels so all our luggage from trip could be driven home. Could not be happier!!! Until my next service know I will be recommending more people to make the smart purchase. Respectfully, Judy Johnson-Kinlaw More
I will never go to volvo again They say you're covered under the warranty but my paint chipped on two different doors and they said it was bird xxxx that caused it. When I park my They say you're covered under the warranty but my paint chipped on two different doors and they said it was bird xxxx that caused it. When I park my car in a garage. More
The Volvo experience is like no other; when you drive the safest car in the world you expect the best service in the world! We received it, thank you. is like no other; when you drive the safest car in the world you expect the best service in the world! We received it, thank you. More
Great customer service Appointment was easy to make ,adequate reminders well in advance, free loaner, and work finished ahead of schedule. What could be better. All work was Appointment was easy to make ,adequate reminders well in advance, free loaner, and work finished ahead of schedule. What could be better. All work was explained and efficient. More
Enjoyable experience It was actually an enjoyable experience working with Billy on buying a new car. He spent a lot of time with us and never pressured us about anything It was actually an enjoyable experience working with Billy on buying a new car. He spent a lot of time with us and never pressured us about anything More
Very professional experience from the service dept. I purchased my 2016 Volvo V60 used from another local dealership. Prior to the purchase, I consulted with Principle used car sales personnel, who ga I purchased my 2016 Volvo V60 used from another local dealership. Prior to the purchase, I consulted with Principle used car sales personnel, who gave me excellent advice. Upon taking delivery of my V60, I noticed a braking problem which I communicated to the other dealership. Long story short, I worked with Principle & the other dealership for superb Volvo replacement brake pads done at Principle at no cost to me (covered by the other local dealership). Your service personnel also identified spark plug replacement under warranty as well. Thanks very much for an excellent experience! More
First time service center visitor Friendly greeting, quick and thorough response to questions, service completed before estimate and full explanation of repairs. No complaints only co Friendly greeting, quick and thorough response to questions, service completed before estimate and full explanation of repairs. No complaints only compliments. I will be back. More
Great service in a timely manner. Great service, quick turnaround on service to vehicle. Phillip is a great service rep and always keeps great communication. Would come back again. G Great service, quick turnaround on service to vehicle. Phillip is a great service rep and always keeps great communication. Would come back again. Great dealership. More
Great experience. Very easy. The entire staff made everything so easy. They were very helpful. They made choosing, negotiating and financing a car as simple a process as I have ev The entire staff made everything so easy. They were very helpful. They made choosing, negotiating and financing a car as simple a process as I have ever experienced. More