Volvo Cars San Antonio
San Antonio, TX
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Routine maintenance Responsive, friendly, and professional staff. Nice to deal with folks who do what they promise to do. I appreciate having a loaner car. Prompt Responsive, friendly, and professional staff. Nice to deal with folks who do what they promise to do. I appreciate having a loaner car. Prompt at returning phone calls More
Swirl Marks! I made the mistake of allowing them to wash my 2018, black XC60. We came from out of town and didn’t take a close look at it until we were at the gas I made the mistake of allowing them to wash my 2018, black XC60. We came from out of town and didn’t take a close look at it until we were at the gas station and under the light I noticed that they swirl marked the entire car. Have had the car for six months and have been extra cautious with the paint so I know it wasn’t my doing. I called the dealership and they basically blew me off and said they’d call me back. I’m still waiting on that phone call. I should have checked before I left but I would have never thought a luxury car dealership would be so careless with a new black car. The fact they aren’t jumping through hoops to make things right is even worse. I wouldn’t recommend anyone servicing their vehicle at a place that doesn’t know how to wash a car. Thanks for nothing! More
Wonderful Experience - Joel Lozano I had been looking at Volvo’s for a while, finally went in with my husband late in 2018. At that paerticular time we were not in the position to buy, I had been looking at Volvo’s for a while, finally went in with my husband late in 2018. At that paerticular time we were not in the position to buy, yet Joel still took the time with us, never made us feel as though we were wasting his time. He jept in contact with us and we went back 1/2/19 and he was able to get us in a wonderful car, that may or may not be smarter than I am. Great experience!! More
Premium top notch service Got great treatment from beginning to end . True class ! Test drive to paperwork signing process. They made me feel comfortable and explained in detai Got great treatment from beginning to end . True class ! Test drive to paperwork signing process. They made me feel comfortable and explained in detail every step of the way . More
Repair of 2016 S80 My low mileage 2016 S80 developed a misterious noise when I traveled from my home in Deming, NM to San Antonio. I took the car into Volvo of San Anto My low mileage 2016 S80 developed a misterious noise when I traveled from my home in Deming, NM to San Antonio. I took the car into Volvo of San Antonio. They did a pleminary check and diagnosed a failed wheel bearing in one of the rear hubs. Because the car was fairly new and this type of failure was extremely rare they arranged for a rental car for us and we were able the continue to enjoy the wedding festiveities for our grand daughter. They arranged to get the part after the new year and effected the repair. We were able to use the rental car to return hame and take care of necessary business. They had the car repaired and we were able to pick it up on Friday 4 January. The car now operates as it was designed. The service department kept me informed as this situation developed. I am very pleased with the service I received and would highly recommend this dealership to anyone. More
"Great Service with Friendly Staff" Recently moved to San Antonio so this was my first time into the dealership to get my XC60 serviced. I found Phillip Carroll and the service staff to Recently moved to San Antonio so this was my first time into the dealership to get my XC60 serviced. I found Phillip Carroll and the service staff to be very knowledgeable, friendly, and professional. Phillip kept me informed with periodic updates on the progress of the service. Overall, I was impressed with the dealership and very pleased with the service I received. More
Team Payton was fantastic. While I dont like Volvos, my wife does, and that's why I come. I wish my Ford dealers treated me like Volvo does. Great service at Volvo of SA. While I dont like Volvos, my wife does, and that's why I come. I wish my Ford dealers treated me like Volvo does. Great service at Volvo of SA. More
Excellent Service! The service department as Volvo Alamo Heights is excellent! They are always very friendly, willing to help and offer suggestions. I miss my Volvo wh The service department as Volvo Alamo Heights is excellent! They are always very friendly, willing to help and offer suggestions. I miss my Volvo when it is in service, but it's also a great opportunity for me to experience a Volvo loaner. I look forward to being a life-long customer. More
Love my car! So happy with my new Volvo. Great experience browsing, testing, and buying. We drove cross country and it’s features are amazing! And I love Wash and So happy with my new Volvo. Great experience browsing, testing, and buying. We drove cross country and it’s features are amazing! And I love Wash and service upon my return! More
Great service, VIP treatment Always have great service at this dealership, will keep coming back for years to come. Quick attention to problem, received a loaner car for all time Always have great service at this dealership, will keep coming back for years to come. Quick attention to problem, received a loaner car for all time required for repairs even though it occurred on a holiday! More