Volvo Cars San Antonio

Excellent customer service from the Service Center Jim is great and very thorough and accommodating. He makes sure the issue is resolved and that we are taken care of with a loaner and the right servi Jim is great and very thorough and accommodating. He makes sure the issue is resolved and that we are taken care of with a loaner and the right services for our vehicles. Rocco Margiotta really knows how to run a customer centric service center. He makes us feel like we're the only customers they have with his personal attention and care to our needs. Thank you for taking such great care of us and for reassuring our continued commitment to Volvo over the years! Knowing that we have this team backing our vehicles makes us proud and confident repeat Volvo owners. More

Service personnel is always wonderful! Unfortunately, we have had to use the service department numerous times in the past few months for a recurring issue with our 2016 XC60. This is a ve Unfortunately, we have had to use the service department numerous times in the past few months for a recurring issue with our 2016 XC60. This is a vehicle issue, however, not a service issue. Payton has never been anything but kind and efficient. The lady who handles the loaner cars and payments is also always friendly and helpful. More

Amazing people and great customer service. This is not my fist Volvo but my 4th , very reliable and safest car that’s why I stick to one only. Very friendly customer service. I’m happy with my This is not my fist Volvo but my 4th , very reliable and safest car that’s why I stick to one only. Very friendly customer service. I’m happy with my car and I love it. More

Helpful They were super helpful here. They were also very accommodating in helping me get a rental and getting warranty coverage for my repairs. I really appr They were super helpful here. They were also very accommodating in helping me get a rental and getting warranty coverage for my repairs. I really appreciated it. More

used car problem My recently purchased used car popped up with a check engine light for the catalytic converter, something which would be a major expense to replace. U My recently purchased used car popped up with a check engine light for the catalytic converter, something which would be a major expense to replace. Upon calling the general manager he suggested checking it it out and advising me that if that was the problem it was likely under warranty. It was and I drove away with no charges. More

Great assistance New vehicle needed module replaced (failed) 2019 XC40 , WAS provided a loaner , kept in the loop on the status of the repair . Smooth service work New vehicle needed module replaced (failed) 2019 XC40 , WAS provided a loaner , kept in the loop on the status of the repair . Smooth service work , great staff More

Service Experience Went in for scheduled service, all staff very welcoming, friendly and helpful. Took time to discuss questions i had for service to be provided and the Went in for scheduled service, all staff very welcoming, friendly and helpful. Took time to discuss questions i had for service to be provided and the history of my car. More

Good experience I was kept informed during my wait. Pleasant waiting area. Car was clean and vacuumed. Xxx xxx xxx xxx x x x x x x... I was kept informed during my wait. Pleasant waiting area. Car was clean and vacuumed. Xxx xxx xxx xxx x x x x x x... More

Jim Breitler did a outstanding job! Yesterday afternoon I went out to find the rear passagerside tire was flat. I was able to pump enough air in it to get me to your service department. Yesterday afternoon I went out to find the rear passagerside tire was flat. I was able to pump enough air in it to get me to your service department. Jim was the one that took my repair. He had me out in 90 minutes. I have the volvo road hazard insurance, they do not pay for the repair until they get all the information that shows it was a real road hazard that caused the flat! Jim took control of everything, after I paid for the service, he then sent the information to the insurance company. Jim took control from start to finish. He is truly a great asset to your department and dealership. Thank you. More

Phenomenal customer service and excellent communication! Volvo brand is second to none and has serviced my family transportation needs for the last 10 years! Concerned over an oil leak found on my sedan, the Volvo brand is second to none and has serviced my family transportation needs for the last 10 years! Concerned over an oil leak found on my sedan, the dealership promptly provided a service date, provided alternate transportation, and communicated with me and my wife throughout the entire process. No surprises when it was time to pay for service as service representative keep me informed and included a coupon which reduced our overall cost. I may be biased to Volvo but this dealership is truly special and I appreciate the level of attention I always receive when I arrive and depart. It means a great deal to a Veteran on a budget! More