Volvo Cars San Antonio
San Antonio, TX
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Very Helpful This is my 2nd XC60 from this dealership. I love the staff. They are very helpful, listen to my concerns, and treat you with kindness and respect. This is my 2nd XC60 from this dealership. I love the staff. They are very helpful, listen to my concerns, and treat you with kindness and respect. More
Amazing people and great customer service. This is not my fist Volvo but my 4th , very reliable and safest car that’s why I stick to one only. Very friendly customer service. I’m happy with my This is not my fist Volvo but my 4th , very reliable and safest car that’s why I stick to one only. Very friendly customer service. I’m happy with my car and I love it. More
30,000 service Dealership was courteous, well kept, and did not try to hard sell me on additional parts or services during a routine maintenance appointment, which I Dealership was courteous, well kept, and did not try to hard sell me on additional parts or services during a routine maintenance appointment, which I appreciated. More
Excellent customer service from the Service Center Jim is great and very thorough and accommodating. He makes sure the issue is resolved and that we are taken care of with a loaner and the right servi Jim is great and very thorough and accommodating. He makes sure the issue is resolved and that we are taken care of with a loaner and the right services for our vehicles. Rocco Margiotta really knows how to run a customer centric service center. He makes us feel like we're the only customers they have with his personal attention and care to our needs. Thank you for taking such great care of us and for reassuring our continued commitment to Volvo over the years! Knowing that we have this team backing our vehicles makes us proud and confident repeat Volvo owners. More
Service personnel is always wonderful! Unfortunately, we have had to use the service department numerous times in the past few months for a recurring issue with our 2016 XC60. This is a ve Unfortunately, we have had to use the service department numerous times in the past few months for a recurring issue with our 2016 XC60. This is a vehicle issue, however, not a service issue. Payton has never been anything but kind and efficient. The lady who handles the loaner cars and payments is also always friendly and helpful. More
Helpful They were super helpful here. They were also very accommodating in helping me get a rental and getting warranty coverage for my repairs. I really appr They were super helpful here. They were also very accommodating in helping me get a rental and getting warranty coverage for my repairs. I really appreciated it. More
used car problem My recently purchased used car popped up with a check engine light for the catalytic converter, something which would be a major expense to replace. U My recently purchased used car popped up with a check engine light for the catalytic converter, something which would be a major expense to replace. Upon calling the general manager he suggested checking it it out and advising me that if that was the problem it was likely under warranty. It was and I drove away with no charges. More
Great assistance New vehicle needed module replaced (failed) 2019 XC40 , WAS provided a loaner , kept in the loop on the status of the repair . Smooth service work New vehicle needed module replaced (failed) 2019 XC40 , WAS provided a loaner , kept in the loop on the status of the repair . Smooth service work , great staff More
Good experience I was kept informed during my wait. Pleasant waiting area. Car was clean and vacuumed. Xxx xxx xxx xxx x x x x x x... I was kept informed during my wait. Pleasant waiting area. Car was clean and vacuumed. Xxx xxx xxx xxx x x x x x x... More
Service Experience Went in for scheduled service, all staff very welcoming, friendly and helpful. Took time to discuss questions i had for service to be provided and the Went in for scheduled service, all staff very welcoming, friendly and helpful. Took time to discuss questions i had for service to be provided and the history of my car. More