Volvo Cars San Antonio

Superior Service Again Volvo of San Antonio could write a book on car dealership service. They are the NORDSTROM of customer service in the AUTO industry. Carly was so Volvo of San Antonio could write a book on car dealership service. They are the NORDSTROM of customer service in the AUTO industry. Carly was so professional and provided me the information I needed without delay. Jim, what can we say about Jim he is just AWESOME. He is the reason we purchased a brand new Volvo. He really cares about his customers. He is absolutely wonderful and goes above and beyond everytime. Richard, Alexandra and Steven are GREAT as well. Thanks Richard for getting the problem taken care of without a delay you made my day. Again your professionalism over the top. More

Outstanding Volvo Service. Volvo Service Manager, Please commend Mr. Richard Witowsky for his superb customer service provide when I took my 2002 Volvo S80 to change the ti Volvo Service Manager, Please commend Mr. Richard Witowsky for his superb customer service provide when I took my 2002 Volvo S80 to change the timing belt for the 100,000 Mile service. Richard was attentive and support in every aspect of customer service and vehicle care. Volvo's loaner program far exceeds the customer support provided by other San Antonio car companies. Thank you. Volvo and Richard sure have exceed all my expectations and will retain my business in the future. His attention to detail and going the extra step has ensured that I will certainly express Volvo's customer service to others in the military with whom I work. Please express my sincere appreciation to Richard for his support and follow-up and for a Job Well Done. v/r Raymond Contreras More

Good work Alex was able to get me in at short notice. Work done on time and under quoted price. Don't need to say any more. Alex was able to get me in at short notice. Work done on time and under quoted price. Don't need to say any more. More

Great Service! I have been to Volvo of San Antonio twice for service and both visits were excellent. The staff, especially Richard W. are great. If I buy another Vol I have been to Volvo of San Antonio twice for service and both visits were excellent. The staff, especially Richard W. are great. If I buy another Volvo it will be largely because of the Volvo of San Antonio dealership. I also plan to buy tires there going forward. I bought tires on my last visit and the experience was very good. More

They are quite professional and courteous I did not give them 5* because of an unfortunate situation concerning their initial diagnostics of a problem they detected while doing the regular sch I did not give them 5* because of an unfortunate situation concerning their initial diagnostics of a problem they detected while doing the regular scheduled maintenance. It was well underestimated initially. I suppose because of their detailed knowledge they could have been more precise in their estimate. However, they eventually did the right thing to keep us more satisfied. More

Repair of my Volvo S60 Awesome!! Great attitude and great service. Constant communication concerning the status of my vehicle. Received my vehicle in great condition. Mad Awesome!! Great attitude and great service. Constant communication concerning the status of my vehicle. Received my vehicle in great condition. Made everything turn out to be pretty smooth. More

Electrical and other warranty repairs The service department was very helpful and prompt. My service advisor kept me informed daily of the status of the repairs. A loaner car was made av The service department was very helpful and prompt. My service advisor kept me informed daily of the status of the repairs. A loaner car was made available without a problem. Everything went smoothly. More

Service with a smile I arrived at the dealership to explain of a terrible noise I heard while backing out of my garage on an upgrade . Beginning with the service agent on I arrived at the dealership to explain of a terrible noise I heard while backing out of my garage on an upgrade . Beginning with the service agent on to the mechanic everyone jumped to the mission and found the problem. It is always a pleasure working with the San Antonio dealership. Thanks once again as always when I need you. Bill Shannon More

20K service on 2014 S60 This was the second year service included when we purchased the vehicle. The dealership has completed the remodel and the customer waiting area and s This was the second year service included when we purchased the vehicle. The dealership has completed the remodel and the customer waiting area and showroom floor are very nice. Service work was completed on time and done well. More

Same day battery failure ended up well! Had a battery failure at a local grocery store, but another patron saw my problem and jumped started me, after I had to buy a set of new jumper cables Had a battery failure at a local grocery store, but another patron saw my problem and jumped started me, after I had to buy a set of new jumper cables. I immediately sought to schedule a service visit the the next day (Saturday), but the service person said if I got there by 4:30 PM she would have someone troubleshoot the problem. I made it by 4:15 PM, and had the battery replaced, as it was under warranty. Didn't want to wait until the next day and risk having to have it jumped again. Problem solved, great service ! More