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Volvo Cars San Antonio
San Antonio, TX
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Scheduled Maintenance Assistant Service Manager Jim Breitler was expecting me and greeted me when I drove up for my appointment. He explained the maintenance needed for th Assistant Service Manager Jim Breitler was expecting me and greeted me when I drove up for my appointment. He explained the maintenance needed for the mileage on my S80 and the price, as it was out of factory warranty. The maintenance was completed before I was expecting it and my vehicle was delivered to me freshly washed. Jim made my experience trouble-free and enjoyable. I noticed that the customer processing and cashier areas are collocated which helps with billing questions (I didn't have any). The remodeled waiting area is spacious, quiet and clean. I love my Volvo and the service I get at Volvo of San Antonio! More
Superior Service Again Volvo of San Antonio could write a book on car dealership service. They are the NORDSTROM of customer service in the AUTO industry. Carly was so Volvo of San Antonio could write a book on car dealership service. They are the NORDSTROM of customer service in the AUTO industry. Carly was so professional and provided me the information I needed without delay. Jim, what can we say about Jim he is just AWESOME. He is the reason we purchased a brand new Volvo. He really cares about his customers. He is absolutely wonderful and goes above and beyond everytime. Richard, Alexandra and Steven are GREAT as well. Thanks Richard for getting the problem taken care of without a delay you made my day. Again your professionalism over the top. More
Outstanding Volvo Service. Volvo Service Manager, Please commend Mr. Richard Witowsky for his superb customer service provide when I took my 2002 Volvo S80 to change the ti Volvo Service Manager, Please commend Mr. Richard Witowsky for his superb customer service provide when I took my 2002 Volvo S80 to change the timing belt for the 100,000 Mile service. Richard was attentive and support in every aspect of customer service and vehicle care. Volvo's loaner program far exceeds the customer support provided by other San Antonio car companies. Thank you. Volvo and Richard sure have exceed all my expectations and will retain my business in the future. His attention to detail and going the extra step has ensured that I will certainly express Volvo's customer service to others in the military with whom I work. Please express my sincere appreciation to Richard for his support and follow-up and for a Job Well Done. v/r Raymond Contreras More
They are quite professional and courteous I did not give them 5* because of an unfortunate situation concerning their initial diagnostics of a problem they detected while doing the regular sch I did not give them 5* because of an unfortunate situation concerning their initial diagnostics of a problem they detected while doing the regular scheduled maintenance. It was well underestimated initially. I suppose because of their detailed knowledge they could have been more precise in their estimate. However, they eventually did the right thing to keep us more satisfied. More
Great Service! I have been to Volvo of San Antonio twice for service and both visits were excellent. The staff, especially Richard W. are great. If I buy another Vol I have been to Volvo of San Antonio twice for service and both visits were excellent. The staff, especially Richard W. are great. If I buy another Volvo it will be largely because of the Volvo of San Antonio dealership. I also plan to buy tires there going forward. I bought tires on my last visit and the experience was very good. More
Repair of my Volvo S60 Awesome!! Great attitude and great service. Constant communication concerning the status of my vehicle. Received my vehicle in great condition. Mad Awesome!! Great attitude and great service. Constant communication concerning the status of my vehicle. Received my vehicle in great condition. Made everything turn out to be pretty smooth. More
Electrical and other warranty repairs The service department was very helpful and prompt. My service advisor kept me informed daily of the status of the repairs. A loaner car was made av The service department was very helpful and prompt. My service advisor kept me informed daily of the status of the repairs. A loaner car was made available without a problem. Everything went smoothly. More
Service with a smile I arrived at the dealership to explain of a terrible noise I heard while backing out of my garage on an upgrade . Beginning with the service agent on I arrived at the dealership to explain of a terrible noise I heard while backing out of my garage on an upgrade . Beginning with the service agent on to the mechanic everyone jumped to the mission and found the problem. It is always a pleasure working with the San Antonio dealership. Thanks once again as always when I need you. Bill Shannon More
20K service on 2014 S60 This was the second year service included when we purchased the vehicle. The dealership has completed the remodel and the customer waiting area and s This was the second year service included when we purchased the vehicle. The dealership has completed the remodel and the customer waiting area and showroom floor are very nice. Service work was completed on time and done well. More