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Volvo Cars San Antonio

San Antonio, TX

4.4
1,631 Reviews

1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,631 reviews

November 28, 2015

Great job Volvo service fixed the car and gave me a loaner car for a few days until it was complete. Very professional and nice to work with. Richard was gr More

by RMENDEZ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 17, 2023 -

Volvo Cars San Antonio responded

Thank you for the fantastic review! We look forward to serving you again soon!

November 27, 2015

My experience with the service department Jim Breitler, my service representative. was amazingly helpful and the overall service I received was great! Very thing was made to move smoothly and More

by patriciameier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Breitler
Oct 17, 2023 -

Volvo Cars San Antonio responded

Thank you so much for the positive words about your experience! We look forward to seeing you again soon!

November 27, 2015

Great experience as always Professional customer service and does a great job explaining and prioritizing the needed service or repairs. Had loaner car waiting and ready. The More

by MMERCER69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 17, 2023 -

Volvo Cars San Antonio responded

Thank you for the kind reflection of your service experience!

November 27, 2015

V60CC CPO Took my wife's 2014 S60 in for 20K service and she followed me in to drive me home. We saw a beautiful 2015.5 V60CC loaner/demo on the showroom floor More

by saabaero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Hernandez
Oct 17, 2023 -

Volvo Cars San Antonio responded

Thank you for your positive words about your experience! We look forward to seeing you again soon!

November 27, 2015

Good customer service, fair return rate Took too long to get my car back and not being informed enough as to what the delay is are my only complaints. Otherwise, great customer service & pe More

by lcoones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 12, 2023 -

Volvo Cars San Antonio responded

Thank you for your feedback. While 2015 was a long time ago, we still value your business and experience. We have many many investments in our customer experience and we think you will like the experience delivered by our new service team. Thank you and we look forward to seeing you soon!

Nov 12, 2023 -

lcoones responded

Seems odd, and very accurate as I stated back in 2015 that you took too long with service and now with your response, it's 11/12/2023. Can't say that your sevice dept still is as I moved on from your service department, but your PR department is way too slow.

November 27, 2015

Oil Change $107.74 oil change and car wash. Nothing exceptional to write about. In and out under an hour. Unlimited soda fountain. I was asked to move from a More

by PJE2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 23, 2024 -

Volvo Cars San Antonio responded

Hello PJ! We know it has been a long time since your post about your experience in our Service Department, but we are really excited about the progress we have made over the last few years. We would love to invite you into Principle Volvo San Antonio to experience what we have to offer first hand. Please reach out to me personally and we look forward to seeing you again soon. Shawn Wilcox - shawn.wilcox@principleauto.com

November 26, 2015

Excellent Great service and the professionalism of the team was awesome. I was taken care of from the start of the appointment. And the car wash was much appre More

by VINCFIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 16, 2023 -

Volvo Cars San Antonio responded

Thank you for your business! See you again soon!

November 25, 2015

Flawless service Incredible service from the moment I arrived to the moment I departed. Clean, beautiful waiting area. The staff was outstanding. The truly cared ab More

by BRAD.CURRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 10, 2023 -

Volvo Cars San Antonio responded

Thank you Brad! We appreciate your business!

November 25, 2015

Immediate service appointment and excellent service! I have had my car serviced several times at the dealership. Without fail the service representatives are courteous and competent. The waiting area is More

by CFREE726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve
Oct 16, 2023 -

Volvo Cars San Antonio responded

Thank you for your business! We are always excited to serve both you and your Volvo!

November 24, 2015

Scheduled Maintenance Assistant Service Manager Jim Breitler was expecting me and greeted me when I drove up for my appointment. He explained the maintenance needed for th More

by MAGICBELL8685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Breitler
Oct 16, 2023 -

Volvo Cars San Antonio responded

Thank you Magic Bell! We appreciate your review!

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