Volvo Cars San Antonio
San Antonio, TX
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Installation & Software Update Due to this being the only Volvo in San Antonio, the completion time was a little long BUT they accommodated with a loaner vehicle for the entire time Due to this being the only Volvo in San Antonio, the completion time was a little long BUT they accommodated with a loaner vehicle for the entire time. Their chat to text feature is amazing because you can get status updates from the service desk instantly without having to call. More
Easy/hassle-free Saw a vehicle on-line with a discounts below A-plan pricing. Contacted and communicated by email. They provided sales sheet with all fees included. Saw a vehicle on-line with a discounts below A-plan pricing. Contacted and communicated by email. They provided sales sheet with all fees included. Price was exactly what on-line showed (no bait-and-switch). Drove over from Houston after work, got there not too much before closing, they were still very friendly and didn't rush....a little while later, driving out with the new vehicle and no surprises. More
Great Service I went for oil change and maintenance. There was no up sell. The whole process was very straight forward. They kept me updated periodically. Car wa I went for oil change and maintenance. There was no up sell. The whole process was very straight forward. They kept me updated periodically. Car was cleaned afterward. More
Regular maintenance Great job! The work was completed in a decent amount of time and the coupon helped with the final tab. Thanks for the loaner so I could go about my Great job! The work was completed in a decent amount of time and the coupon helped with the final tab. Thanks for the loaner so I could go about my business! More
Transparency, Quality and Prompt Service Eric started work on the car right away, even though I was early. Erik checked in regularly and gave great explanations. His follow through and expe Eric started work on the car right away, even though I was early. Erik checked in regularly and gave great explanations. His follow through and expertise were outstanding. More
Great Service I worried about driving my car with the noise I was hearing. Eric advised I come in and Volvo rented me a car until it could be assessed. I worried about driving my car with the noise I was hearing. Eric advised I come in and Volvo rented me a car until it could be assessed. More
Professional, Polite, and Outstanding personnel My wife and I visited several months prior looking at the vehicles and were treated like family. Miguel Hernandez took time to explain the features, My wife and I visited several months prior looking at the vehicles and were treated like family. Miguel Hernandez took time to explain the features, talk about what different vehicles could possibly fit our needs, and answered a ton of questions from us. No nonsense, no run around, just complete professionalism and he was extremely knowledgeable about the specifications on the different models and packages. We also worked with their service department and were treated great by Philip Carroll. Honest and straightforward the entire way! That professionalism extended to the entire staff and we felt very comfortable at Volvo of San Antonio. We came back after visiting multiple other Volvo and Chevrolet dealerships because we liked the Volvo XC90 and the awesome experience we had there. Overall they had more options, better service, and we had a better experience there. I have always owned Chevrolet vehicles and it was hard to make the switch at first. After our first visit and seeing all of the features and pricing we compared apples to apples at the Chevrolet dealership with a 2019 Traverse High Country trim level. The T6AWD XC90 blew it out of the water on interior/exterior design, engine performance, safety, and better features. Between the service we received and the amazing vehicle, we decided to use Volvo of San Antonio specifically for our purchase of the 2019 XC90. Would do it again and recommend to family and friends anytime. Thank you Miguel and Volvo of San Antonio for the experience!!! More
Great service on a Volvo xc60 Had to take my new XC60 in because the drivers side AC wasn't working and it only blew heat when the temp was on low. Took it in and they told me it w Had to take my new XC60 in because the drivers side AC wasn't working and it only blew heat when the temp was on low. Took it in and they told me it was a problem with the tube and A/C liquid in the A/C. They replaced the tube and filled it with the liquid and then sent it over. Drove car off the lot and the A/C still didn't work, so I brought it back in and they worked on it immediately. Apparently there was also a problem with the filter that was closed, so they replaced it that day and called me the next morning saying my car was ready to be picked up. The car is fixed and I am very happy with it! Gave quality of work a 4/5 because they didn't find the problem the first time, but fixed all the problems with no questions asked. More
Great service The technicians valued my input regarding the service my vehicle required, and didn't attempt to sell me with service I didn't need. My time was value The technicians valued my input regarding the service my vehicle required, and didn't attempt to sell me with service I didn't need. My time was valued also. More
XC 90 Service Replaced struts, performed front-end alignment and replaced gear shift knob. Good work. Couldn’t find coupons to help bring price down. That would Replaced struts, performed front-end alignment and replaced gear shift knob. Good work. Couldn’t find coupons to help bring price down. That would have been good if I would have had one/some. More