Volvo Cars San Antonio

Battery problems Jimmy informed me of Volvos road side assistance and I was able to get my car towed into the dealership without charged. Anthony our service mange Jimmy informed me of Volvos road side assistance and I was able to get my car towed into the dealership without charged. Anthony our service manger was respectful, polite, and went above and beyond to help my me. We were able to get a new battery and communication system upgraded. Car is running much better! More

It's The Only One! San Antonio has only one Volvo dealership, so they could coast if they wanted to, but they don't. Overall, we had as good an experience that you can h San Antonio has only one Volvo dealership, so they could coast if they wanted to, but they don't. Overall, we had as good an experience that you can have spending that much money! Our salesperson, Billy Havlic is smart, fun, knowledgable and helpful. The dealership did everything they said they'd do, and the whole transaction was seamless. More

Purchased a used Mercedes-Benz The buying experience at Volvo San Antonio is the least painful we have ever had. Our salesman, David Mora, was friendly, professional and extremely The buying experience at Volvo San Antonio is the least painful we have ever had. Our salesman, David Mora, was friendly, professional and extremely helpful. He was easy to deal with and answered every question we had. Nothing stressful about buying a car from David. Financing the car was easy and painless. Ricco Villarreal, was helpful and did not try to sell any unnecessary products. He was polite and pleasant and did not try to hide any unwanted charges. Most every other dealer we've dealt with, have tried to hide charges, which we've had to fight. More

Buying a used car Volvo of San Antonio make the buying experience very easy. There were no high pressure sales or trying to add on extra fees at the end. The staff were Volvo of San Antonio make the buying experience very easy. There were no high pressure sales or trying to add on extra fees at the end. The staff were very friendly and the whole process was relatively painless! We would highly recommend the dealership to our family and friends. More

2000 Volvo S70 Repair I have an older Volvo S70 sedan and it is my 3rd Volvo. I cannot attest to newer cars but the 1998 & 2000 model years have been extremely reliable an I have an older Volvo S70 sedan and it is my 3rd Volvo. I cannot attest to newer cars but the 1998 & 2000 model years have been extremely reliable and easy cars to maintain. I had some throttle (ETM) problems and the S70 went into a "safe mode" due to faulty electronics (used code reader). After cleaning the Throttle Module with no success, I knew the part was dead. I usually take it to an independent Volvo mechanic but knew the dealer would be the only place that could download and install required software for the new part. I called the service department and asked if they would diagnosis and if new part was necessary could I bring in my own part ($270 savings buying online) and have it installed (less dealer guarantee). The service department was accommodating and 3-days later after diagnosing, the S70 was back on the road. Jim in service kept me updated at least twice a day to provide a status. I usually pay less on hourly service rates but since this was a required dealer visit not too bad for the dealer hourly service rate. A very good service experience and the car was washed too! Nice job Principle Volvo! More

Dead battery I appreciate the prompt attention and consideration on needing to get my car back in running order due to scheduled medical appointments. I also appr I appreciate the prompt attention and consideration on needing to get my car back in running order due to scheduled medical appointments. I also appreciate the loan of a vehicle until my car was ready to be picked up. More

December to Remember Visited this dealership to view the new 2016 XC90. Was not expecting to complete a Sale, as my Volvo S60 with 173000+ miles was still in good running Visited this dealership to view the new 2016 XC90. Was not expecting to complete a Sale, as my Volvo S60 with 173000+ miles was still in good running shape. Met with Ray Aguilar, Sales Associate, who immediately placed me at ease. Discussed my needs, and proceeded to locate a XC90 from the lot for me to review/test drive. The dealership staff was very friendly, introducing themselves, and offering refreshments. Mr Aguilar found a unit similar to my needs, and after going over the vehicle, we proceeded on a test drive. I was pleasantly surprised, at how well the vehicle maneuvered, the power, and all the safety that came standard. Did not even feel like I was driving a large vehicle. After the test drive, I was not pressured into buying. As I was departing the Manager introduced himself, and Mr Aguilar mentioned that the XC90 on the display floor sporting the gigantic red bow was marked down for sale. I looked it over with him, and was Sold immediately. There was a special by Volvo offering an additional $1000, Loyalty Bonus, for existing Volvo Owners, and he was able to get it for me. That helped reduce the Sales price to where I felt comfortable. Mr Aguilar arranged for the Service Department to further have the vehicle accessorized, and the Service there was superb. Was offered a loaner on another new XC 90, while the vehicle was in the shop. The Service Staff, including the Manager, Anthony Beraga, helped to make my December visit to the Volvo of San Antonio Dealership, a December to Remember. More

Empty Promises When shopping used, you have to go to dealership that has the vehicle for which you are looking. I was looking for a low mileage, heavily equipped, l When shopping used, you have to go to dealership that has the vehicle for which you are looking. I was looking for a low mileage, heavily equipped, late model Suburban. They are difficult to find, especially when you take black ones out of the equation (because they are too hot). I had been looking at them for over a year when I finally came across one that fit the bill. They would barely budge on the price, but did move some after some haggling and agreed to throw in a full tank of gas, WeatherTech mats, repair a chip in the windshield, repair a broken power outlet cover in the dash, replace a missing insert in the console, detail the interior, and fix a rattle in the back, believed to be the back glass. Well, gas is cheap these days, they got the cheaper WeatherTech mats, not the "liners" I had wanted, the chip was obviously not filled and Miguel was insistent that it had been filled, and they cleaned just the one heavily soiled area I had pointed out on the interior, not a detail. They did replace the power outlet cover, the missing insert, and fixed the rattle. They also said they were going to change the oil, but checking the dip stick and the Driver Information Center proved otherwise. I just didn't get the feeling that I was in good hands or they even cared about anything other than the sale. They did not follow through on their promises! More

Very Flexible They worked with me on trying to get only what was really needed to be fixed. Great service and I would definitely go there again. The only reason I They worked with me on trying to get only what was really needed to be fixed. Great service and I would definitely go there again. The only reason I didn't give a 5 star rating is because they didn't contact me because they written down my phone number wrong so I had to call them when I didn't hear from them. They did contact via email which I hadn't realized until afterwards. More

Fact and Efficient I took my vehicle, a 2014 S60, in for minor service work. The service writer, Jim, was very courteous and helpful. The shuttle driver, Steve, was frie I took my vehicle, a 2014 S60, in for minor service work. The service writer, Jim, was very courteous and helpful. The shuttle driver, Steve, was friendly and outgoing during the drive to take me to work, as well as when he picked me up that afternoon to take me back to the dealership. When we returned, Jim clearly explained all that has been done to resolve the issue, and took pains to make sure I was satisfied. More