Volvo Cars San Antonio
San Antonio, TX
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Wonderful service I would recommend this dealership to anyone who values high-quality customer service! I was in town from Houston and my check engine light came on. I I would recommend this dealership to anyone who values high-quality customer service! I was in town from Houston and my check engine light came on. I called into the service department and they told me to bring it by. I got my maintenance done on the car and the sensor was fixed. I was in and out of the dealership within an hour. Amazing! Thank you for making my drive safe. More
Service experience Customer service was great, this is my 2nd time that I have taken my car to this location and my service rep is very knowledgeable and responsive to m Customer service was great, this is my 2nd time that I have taken my car to this location and my service rep is very knowledgeable and responsive to my questions. More
Pretty good used car buying experience. I thought we got a good price on a clean slightly used car. I compared it to Carmax which I do like - but this dealership was just as competitive on p I thought we got a good price on a clean slightly used car. I compared it to Carmax which I do like - but this dealership was just as competitive on price if not better. More
car maintenance the communication and updates by your staff were helpful and appreciated. having to be without a car is difficult and knowing that if I needed a vehic the communication and updates by your staff were helpful and appreciated. having to be without a car is difficult and knowing that if I needed a vehicle I could have requested one is very helpful. More
Volvo is making positive steps to improve service I recently took mr S60 for its 50,000 mile service. I honestly can't say much other than it looks like they almost made a clean sweep of everyone that I recently took mr S60 for its 50,000 mile service. I honestly can't say much other than it looks like they almost made a clean sweep of everyone that was there before. That's a positive change. Service people were friendly and didn't try to hustle me into extra work, also a positive change. I hope the change continues in a positive direction. More
Great!! Very good and prompt service. Greeted immediately after arriving and given good explanation of what my vehicle needed. Thank you Richard, and the res Very good and prompt service. Greeted immediately after arriving and given good explanation of what my vehicle needed. Thank you Richard, and the rest of the Volvo team. More
Perfect timing My service advisor Jim, brought me to the parts dept. However, someone caught a glimpse of what i needed even before anyone told them, there were cust My service advisor Jim, brought me to the parts dept. However, someone caught a glimpse of what i needed even before anyone told them, there were customers in front of me and when i got to the counter, they had my part in front them. Talk about paying attention. ..great job volvo, ill be back for sure on my way back through town. Ps, i grabbed the card from the emploees desk, he deserves a pat on the back. More
Greatest service ever! Kind people go a long way, it shows in the service you receive here. I brought my car in for a simple service and they caught issues that may start ha Kind people go a long way, it shows in the service you receive here. I brought my car in for a simple service and they caught issues that may start happening before long, thankfully I know what to do now. Thanks guys! Keeping me and my family safe on the road, that's what touches home for me. More
sales visit It is always organized with an easy flow when I schedule a service visit. Everyone is always smiling and friendly. And I really love getting my car It is always organized with an easy flow when I schedule a service visit. Everyone is always smiling and friendly. And I really love getting my car back clean! More
Always leave happy! Whether it is for a schedule service, or if I drop by asking them to check something that feels a bit off, I am always greeted professionally and trea Whether it is for a schedule service, or if I drop by asking them to check something that feels a bit off, I am always greeted professionally and treated with respect. As a woman, many times when I describe something the car is doing, I get that patronizing look like I don't know what I am talking about. Just because I don't know what the parts are called, doesn't mean I don't know if something is not quite right with the way my vehicle is operating. I am always taken seriously and my concerns are always addressed. And, nice to know I don't have to drag someone with me who knows about cars to make sure that I am not being taken for a ride. I trust the service department and know that they will be professional, fair, and courteous. More