Volvo Cars San Antonio
San Antonio, TX
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Great Service Again with Joel and Volvo San Antonio This is my 4th Volvo, and my second time purchasing or leasing from Volvo San Antonio. I cannot say enough complementary things about Joel Lozano. J This is my 4th Volvo, and my second time purchasing or leasing from Volvo San Antonio. I cannot say enough complementary things about Joel Lozano. Joel has gone out of his way to make the car buying process easy and ensured I was going to be satisfied with my purchase. I make a trip from Austin to San Antonio specifically to do business with this Volvo dealership because of the people and service. It is true what they say, once you own a Volvo you will never want to drive another manufacturer’s vehicle - This certainly rings true for me. More
The least stressful car buying experience I’ve ever had! I bought a used Toyota RAV4 from Principle last month and it was the least stressful car buying experience I’ve ever had! I can’t recommend Joel Lozan I bought a used Toyota RAV4 from Principle last month and it was the least stressful car buying experience I’ve ever had! I can’t recommend Joel Lozano enough! He handled everything so effortlessly and had me in and out in no time! He has such a great personality (and laugh) and was a joy to be around! Thank you! More
I have owned Volvo for many years. I totally recommend a Volvo and the Volvo dealership in San Antonio. I have been driving a Volvo since 1970 and it is my favorite vehicle. I totally recommend a Volvo and the Volvo dealership in San Antonio. I have been driving a Volvo since 1970 and it is my favorite vehicle. More
See below see Stopped by 5 days prior to make an appointment. No mention of recall or 10,000 mile service being performed was mentioned. I indicated i would wait on Stopped by 5 days prior to make an appointment. No mention of recall or 10,000 mile service being performed was mentioned. I indicated i would wait on day of appointment. Ended up 8 hr debacle including rent a car. Also GM " BUD"has short changed me on a rebate by not repaying taxes I paid FOR tire and wheel swap on my new car. Very disturbing. More
Recurring Brake Issue I will now be on my 5th visit once I schedule again, with it being the 3rd time my vehicle has been left at this location. I've been patient and optim I will now be on my 5th visit once I schedule again, with it being the 3rd time my vehicle has been left at this location. I've been patient and optimistic as I know things happen. But to constantly return time and time again for the exact same issue has become extremely upsetting. I've owned 4 Volvo's and have had issues with the one I've purchased from your location from day 1. What is so upsetting is this seems as though it should be a relatively easy fix. First visit my front rotors and brakes where replaced as there was extreme shaking on braking and noise. This issue was resolved but I still had a grinding noise when braking and a roughness when driving. Techs believed it to be the dust covers, which wasn't the issue. We did this dance a couple of times, vehicle was left again where they were able to duplicate grinding noise on braking. Which resulted in rear brakes and rotors being replaced. Upon picking the vehicle up it does in fact ride smoother and there's no grinding, but now when braking I have a whistling noise coming from the rear. More
Can’t justify the cost $300.00 seems excessive for a new battery. How you justify the cost by saying it’s high because of the electronics, computers, seems lame.- Joel Last $300.00 seems excessive for a new battery. How you justify the cost by saying it’s high because of the electronics, computers, seems lame.- Joel Last More
No Pressure Made an offer, got a counter with trade in value above my expectation and drove home with my new XC60. Ricco helped set up Tech info which was great. Made an offer, got a counter with trade in value above my expectation and drove home with my new XC60. Ricco helped set up Tech info which was great. More
Excellent and Professional Service was on time Waiting area comfortable and work friendly Service Advisor Payton Thompson was knowledgeable, friendly and explained service in Service was on time Waiting area comfortable and work friendly Service Advisor Payton Thompson was knowledgeable, friendly and explained service in a detailed manner Friendly dealership More
Easy/hassle-free Saw a vehicle on-line with a discounts below A-plan pricing. Contacted and communicated by email. They provided sales sheet with all fees included. Saw a vehicle on-line with a discounts below A-plan pricing. Contacted and communicated by email. They provided sales sheet with all fees included. Price was exactly what on-line showed (no bait-and-switch). Drove over from Houston after work, got there not too much before closing, they were still very friendly and didn't rush....a little while later, driving out with the new vehicle and no surprises. More
Installation & Software Update Due to this being the only Volvo in San Antonio, the completion time was a little long BUT they accommodated with a loaner vehicle for the entire time Due to this being the only Volvo in San Antonio, the completion time was a little long BUT they accommodated with a loaner vehicle for the entire time. Their chat to text feature is amazing because you can get status updates from the service desk instantly without having to call. More