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Volvo Cars San Antonio

San Antonio, TX

4.4
1,631 Reviews

1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,631 reviews

January 31, 2019

Amazing experience Service rep Eric was great, they make things happen. Brake job done on our new XC90. We came in 2pm on Saturday unknownly service department closes at More

by James E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 04, 2019 -

Volvo Cars San Antonio responded

James, thank you so much for the positive review! You're always welcome here at Volvo of San Antonio and we hope to see you soon.

January 31, 2019

Great Experience I had my car service for an ac issue and had a great experience. Philip gave me an update and explained the problem that was found. The cost to repai More

by RUBENALBERT18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Hernandez, Philip Carroll
Feb 04, 2019 -

Volvo Cars San Antonio responded

Ruben, thank you for the positive review! We hope to see you sometime soon :)

January 31, 2019

Great Service Again with Joel and Volvo San Antonio This is my 4th Volvo, and my second time purchasing or leasing from Volvo San Antonio. I cannot say enough complementary things about Joel Lozano. J More

by csmarmolejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Lozano
Feb 04, 2019 -

Volvo Cars San Antonio responded

Thank you so much for taking some time to leave a review! We're so pleased to hear that Joel continues to provide you with such excellent service every time you visit us here at Volvo of San Antonio. Please let us know if you ever need anything at all.

January 28, 2019

The least stressful car buying experience I’ve ever had! I bought a used Toyota RAV4 from Principle last month and it was the least stressful car buying experience I’ve ever had! I can’t recommend Joel Lozan More

by Christy A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Lozano
Jan 30, 2019 -

Volvo Cars San Antonio responded

Christy, thank you so much for the 5-star review! We're so happy to hear our team took such excellent care of you, and we hope you'll stop by and see us sometime soon.

January 27, 2019

I have owned Volvo for many years. I totally recommend a Volvo and the Volvo dealership in San Antonio. I have been driving a Volvo since 1970 and it is my favorite vehicle. More

by farrellm47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Juarez in Service--very helpful and very professional
Jan 28, 2019 -

Volvo Cars San Antonio responded

Thank you so much for the 5-star review and recommendation! You're always welcome here at Volvo of San Antonio and we hope to see you soon :)

January 25, 2019

See below see Stopped by 5 days prior to make an appointment. No mention of recall or 10,000 mile service being performed was mentioned. I indicated i would wait on More

by timtata02
Recommend Dealer
No
Employees Worked With
Bud Pratt
Mar 21, 2024 -

Volvo Cars San Antonio responded

We are very sorry for missing the mark. Although this was a long time ago, we understand how important customer service is and a long term relationship. We have an all new team in place to serve you and look forward to another opportunity to earn your trust back. Thank you! The Principle Volvo San Antonio Team

January 25, 2019

Recurring Brake Issue I will now be on my 5th visit once I schedule again, with it being the 3rd time my vehicle has been left at this location. I've been patient and optim More

by Xds45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Philip Carroll
Mar 21, 2024 -

Volvo Cars San Antonio responded

We are very sorry for missing the mark. Although this was a long time ago, we understand how important customer service is and a long term relationship. We have an all new team in place to serve you and look forward to another opportunity to earn your trust back. Thank you! The Principle Volvo San Antonio Team

January 25, 2019

Can’t justify the cost $300.00 seems excessive for a new battery. How you justify the cost by saying it’s high because of the electronics, computers, seems lame.- Joel Last More

by lastjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown employees
Mar 21, 2024 -

Volvo Cars San Antonio responded

We are very sorry for missing the mark. Although this was a long time ago, we understand how important customer service is and a long term relationship. We have an all new team in place to serve you and look forward to another opportunity to earn your trust back. Thank you! The Principle Volvo San Antonio Team

January 23, 2019

Excellent and Professional Service was on time Waiting area comfortable and work friendly Service Advisor Payton Thompson was knowledgeable, friendly and explained service in More

by alclt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peyton Thompson
Jan 23, 2019 -

Volvo Cars San Antonio responded

Thank you so much for the 5-star review! We hope to see you here at Volvo of San Antonio sometime soon!

January 23, 2019

No Pressure Made an offer, got a counter with trade in value above my expectation and drove home with my new XC60. Ricco helped set up Tech info which was great. More

by Iadane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricco Villarreal
Jan 23, 2019 -

Volvo Cars San Antonio responded

Congrats on the new XC60--we hope you're loving it! Please reach out if you ever need anything at all.

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