Volvo Cars San Antonio
San Antonio, TX
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Repair leak from sum roof and windshields. Antony Service manager continues to provide high quality customer service.. Volve repaired windshield, sun roof and drivers car seat. I I definite Antony Service manager continues to provide high quality customer service.. Volve repaired windshield, sun roof and drivers car seat. I I definitely recommend Volve because they believe in providing good quality customer service. More
Great sales people! My wife and I's experience was exceptional! Ben Yancelson and Peter Schalk were absolutely amazing, full of information, super friendly, and most im My wife and I's experience was exceptional! Ben Yancelson and Peter Schalk were absolutely amazing, full of information, super friendly, and most importantly they were extremely patient with us. To be honest we love Volvo but it was how we were treated as a customer that sold us on the car. More
Excellent experience Ray and the team at Volvo of San Antonio were highly experienced, friendly and very professional. Our experience purchasing our new XC90 was great. H Ray and the team at Volvo of San Antonio were highly experienced, friendly and very professional. Our experience purchasing our new XC90 was great. Highly recommend them. More
Helpful and friendly Bryan and Kevin were both very helpful in listening to my problem and finding the correct parts. They were able to use what I had brought with me, whi Bryan and Kevin were both very helpful in listening to my problem and finding the correct parts. They were able to use what I had brought with me, which lowered the cost, and the whole experience only took about an hour. More
60,000 mile service. Great service. Performed service (tire rotation and balance) that I asked them not to because it had just been done at a tire center but they immedia Great service. Performed service (tire rotation and balance) that I asked them not to because it had just been done at a tire center but they immediately adjusted my bill to exclude that cost.. More
Window trim marathon My 2016 XC60 required the right rear window trim to be replaced as it was not laying flush with the rear fender body panel. What both the service advi My 2016 XC60 required the right rear window trim to be replaced as it was not laying flush with the rear fender body panel. What both the service advisor and I thought to be a simple matter was quite the opposite. The window required removal to access the seal and trim attachment clips and there was an issue over the correct part numbers - even Volvo Sweden was contacted. Once this issue was solved, Alamo Auto Glass nicked the surrounding paint while installing the window which required further delay and repair. To the service advisors' credit, he was not satisfied with the initial paint repair and sent it back to be corrected. I received my vehicle back after 15 days which was acceptable as long as the repairs/paint were satisfactory. During this time I was driving the dealerships' courtesy loaner car. Kudos to James Breitlet (service advisor) for his perseverance in making everything just right ( if he wasn't happy then I sure wouldn't be) and for keeping us advised almost daily as to the status of our vehicle. Thank you More
Good service They are kind and made good work. The loan car service is very useful, I could try a new XC60 for a whole day, that showed me its new features. They are kind and made good work. The loan car service is very useful, I could try a new XC60 for a whole day, that showed me its new features. More
great professional service Scheduling was prompt, even including a reschedule on our part. The loaner is essential for us. Really appreciate the car wash and vacuum which was Scheduling was prompt, even including a reschedule on our part. The loaner is essential for us. Really appreciate the car wash and vacuum which was really needed. More
Great Service I went in for an oil change and received not only that, but they checked my tire pressure and added a complimentary wash. I was very happy with the d I went in for an oil change and received not only that, but they checked my tire pressure and added a complimentary wash. I was very happy with the dealership service department. More
excellent customer satisfaction all the people at Volvo are outstanding! I am impressed the service team drove to my house with a loaner. thanks to all the staff. all the people at Volvo are outstanding! I am impressed the service team drove to my house with a loaner. thanks to all the staff. More