
Volvo Cars San Antonio
San Antonio, TX
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Always exceptional. I drove another brand of luxury vehicle for 15 yearend changed because of the service department. Since switching to Volvo I have never been disappoi I drove another brand of luxury vehicle for 15 yearend changed because of the service department. Since switching to Volvo I have never been disappointed with the service or the vehicle. Both are consistently top quality! More
great serviice I came in for the yearly/20k maintenance. The experience was very nice. The associate who assisted me, Richard, was very professional and engaging. It I came in for the yearly/20k maintenance. The experience was very nice. The associate who assisted me, Richard, was very professional and engaging. It took a little longer than I thought ( the tires were balance/rotated) but the waiting area was comfortable and clean. Also, Richard made sure I left with a fresh orange from nearby farm :) More
Saturday Service Great work by everyone involved. Richard and everyone who worked on my vehicle did a great job to try to have it within the time they had told me my c Great work by everyone involved. Richard and everyone who worked on my vehicle did a great job to try to have it within the time they had told me my car would be ready. More
Service Visit Drove up to the service area and immediately greeted with staff, felt like a VIP. They were prepared for me, paperwork was ready and my loaner car, wi Drove up to the service area and immediately greeted with staff, felt like a VIP. They were prepared for me, paperwork was ready and my loaner car, with heat and heated seats all warmed up, nice! Communication on issue, with what was wrong and price to fix, updates and letting me know when my car was ready for pick up. Nice to drive a new XC60 and availability of loaners, makes it easy for me to drop off my car and get to work - less disruption with work. No problems with service, their diagnostics and fix have solved the problem. More
Great customer service! Jim ensured all our expectations were met or exceeded. Sales and service departments have always been knowledgeable, attentive and efficient. We are Jim ensured all our expectations were met or exceeded. Sales and service departments have always been knowledgeable, attentive and efficient. We are very pleased and highly recommend San Antonio Volvo to our friends and family! More
very proffesional. Very courteous,very proffesional.I am a satisfied customer. Special thanks to Mr Bryan Gonsales @ the service dept.I will recomend this dealership to Very courteous,very proffesional.I am a satisfied customer. Special thanks to Mr Bryan Gonsales @ the service dept.I will recomend this dealership to any of my friends More
2013 Mitsubishi Outlander Sport Saw the vehicle online, eas contacted the very next day. Bilkyy was able to work with me in the final price. Everything was a great experience. Saw the vehicle online, eas contacted the very next day. Bilkyy was able to work with me in the final price. Everything was a great experience. More
Great customer service! My sales person was Stephen and he did a wonderful job! He kept us informed and was easy going. He was not pushy and was very professional. I was also My sales person was Stephen and he did a wonderful job! He kept us informed and was easy going. He was not pushy and was very professional. I was also helped by Fred Villarreal who was the finance director and he was thorough, professional and helpful. All in all a great experience and I would recommend family and friends to check out Principle Auto! More
Warranty and Post Warranty Work James Breitler your Service Writer is the BEST ... I keep buying Volvo' and have my post warranty work at the dealership because of his follow-up and James Breitler your Service Writer is the BEST ... I keep buying Volvo' and have my post warranty work at the dealership because of his follow-up and thoroughness and excellent customer service. More
Great service and friendly and helpful team! I always leave with a smile having received top notch customer service. My service manager, Richard goes above and beyond to make sure my needs are m I always leave with a smile having received top notch customer service. My service manager, Richard goes above and beyond to make sure my needs are met and that I get the best service. The team is helpful, friendly and I will come back. More